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We have news about changes. From December 24, 2024, the tariff will be UAH 450/4 weeks. The scope of the service package does not change.
And for customers who made the first call in the tariff from 08/01/2024 to 01/20/2025: the next 3 service packages will cost UAH 330 instead of UAH 450 (provided there are no other offers on the number).
You can always choose the tariff that suits you best on the tariff page or in My Vodafone in the "My tariff" section.
Basic tariff conditions
Unlimited calls to Vodafone numbers in Ukraine
40 GB of Internet in Ukraine, 10 GB of which are active in 28 roaming countries
Unlimited traffic for 45 applications in Ukraine
700 minutes for calls in Ukraine and in 28 roaming countries (all incoming and outgoing calls to Ukraine and the country of residence where the tariff applies).
Promotion "Twice as much in Ukraine"
Action
More about the conditions
In the Joice Start, Joice Pro, Joice Max tariffs, the promotion "Double more in Ukraine" is valid for new customers.
Within the promotion, during the first 3 service packages from the moment of making the first call, the tariff is provided with a doubled volume internet and minutes.
Promotional packages are available for use only on the territory of Ukraine.
To become a participant of the promotion, make the first call from 08/01/2024 to 12/31/2024 inclusive in tariffs participating in the promotion.
The period of validity of the promotion is from 08/01/2024 to 12/31/2024 inclusive. Details about the conditions of the promotion
Roaming like at home in 28 countries
More about the conditions
Within the basic tariff terms, GB and minutes are included, which can be used for communication in 27 EU countries and Moldova.
You will receive:
- 600 minutes for communication in roaming or in Ukraine to the numbers of other operators;
- 7 GB of Internet in roaming (which can be used in Ukraine as well).
If there are not enough services within the package for 4 weeks, the following tariff will apply:
- Internet UAH 20/300 MB (20 packages per day);
- Calls UAH 3/min.
28 countries where the tariff conditions apply:
Austria, Belgium, Bulgaria, Cyprus, Greece, Denmark, Estonia, Ireland, Spain, Italy, Latvia, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Croatia, Czech Republic, Sweden.
Service cost if the monthly package ends early:
Internet
Every 300 MB/day for 20 UAH (20 packages per day), check *101*5#
Calls and SMS
- Calls to other networks in Ukraine - UAH 3/min.;
- Calls in 27 EU countries and Moldova - UAH 3/min.;
- Unlimited calls in the middle of the network - free of charge;
- SMS in Ukraine - UAH 3/10 units. (20 packages per day), then - UAH 1/unit.
Check the balance of SMS packages in the My Vodafone app
Abroad
- Calls abroad:
– 25 UAH/day for every 15 min when making an outgoing call to one of 16 countries.
To check the rest of the minutes for calls abroad – *101*5#
To order «Unlimited abroad» service for free calls to 3 subscriber numbers subscribers of Poland (T-Mobile/Heyah).
– The cost of calls abroad after minutes or to other countries – www.vodafone.ua/abroad-bazovi - SMS abroad – 6 UAH/unit.
Unlimited traffic to your favorite apps
Video and music:
Apple Music, Apple TV, YouTube, YouTube Music, Netflix, MEGOGO, SoundCloud, Deezer, Spotify, Shazam, SWEET.TV, Vodafone TV.
Social networks:
Instagram, Facebook, Pinterest, X, LinkedIn, Snapchat, TikTok, Likee, Reddit, Threads, BeReal.
Messengers and more:
Viber, WhatsApp, Skype, Telegram (messaging), iMessage (text messages), Facebook Messenger, Hangouts, Google Classroom, Google Meet (calls), Zoom, Skype for Business (calls), FaceTime, Microsoft Teams (calls), WeChat, All-Ukrainian School Online, Diya, Duolingo, Coursera, Canva, My Vodafone, Vodafone Market, Chat GPT, Vodafone Market (Android application, catalog of only HTML5 online games for IOS).
Details at "Policies of honest use of unlimited Internet for applications and services in Joices tariffs"
If the tariff plan is not paid for 4 weeks, the following terms apply in Ukraine and roaming:
The Internet in Ukraine and in roaming (a mandatory payment)
Mandatory daily payment is UAH 20, for which you get 300 MB of Internet.
MB can be used both in Ukraine and in roaming in 27 EU countries and Moldova.
With further use, every next 300 MB will be provided for UAH 20 (total of 20 packages per day).
After using 20 packages per day, the Internet speed will be limited to 150 kbps.
List of 28 countries of operation:
Austria, Belgium, Bulgaria, Cyprus, Greece, Denmark, Estonia, Ireland, Spain, Italy, Latvia, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Croatia, Czech Republic, Sweden.
Calls and SMS
In Ukraine:
- Calls to other networks in Ukraine - UAH 3/min.;
- Calls in 27 EU countries and Moldova - UAH 3/min.;
- Unlimited Vodafone on-net calls in Ukraine – UAH 15/day;
- SMS in Ukraine - UAH 3/10 units. (20 packages per day), then - UAH 1/unit.
Check the balance of SMS packages in the My Vodafone app
Abroad:
- Calls abroad:
– 25 UAH/day for every 15 min when making an outgoing call to one of 16 countries.
– The cost of calls abroad to other countries – www.vodafone.ua/abroad-bazovi - SMS abroad – 6 UAH/unit.
To check the rest of the minutes for calls abroad – *101*5#
It is recommended to top up the account for the amount of the subscription fee, then activate the package for 4 weeks in one of the following ways:
| Dial and wait for SMS | *101*444# |
| Use app | My Vodafone |
To activate services package for month correctly, you must complete all previously started internet sessions or switch your mobile phone off and on.
Terms of use of daily services
If there sufficient amount of money on the account, the 4 week package fee is charged automatically. It happens after 28 days from the date when the package was connected (from 00:00 to 8:00).
For example, if the service package was connected on the 25th, the payment will be withdrawn on the 23th of the following month. As soon as the service package is charged, you will receive an SMS (after 8:00).
Important information: until you receive an SMS about service package activation, you will have a daily rate, ie calls, SMS and the Internet will be paid.
If on an account does not enough money to pay for 4 week package service, then there is an automatically will be available daily rates with obligatory payment.
In the future, every day, the system will check the status of your account and, as soon as there is a sufficient amount, will connect a monthly service package.
Important information: the date of the next package payment will be connected to new date when the 4 weeks service package was activated. To check, dial *101*4#
Joice Max
Prepaid
Mobile internet
80 GB
Calls to other networks
1400 min
On all networks
GB
Calls on the network
min
Standard cost
When switching to Vodafone
330 UAH/4 weeks
11,18 UAH/day Estimated cost of the tariff per day. Calculation method
6,0 UAH/day
330 UAH/4 weeks
Download My Vodafone- Check the balance of GB, minutes and SMS
- Top up your account on time and without commission
- Manage numbers loved ones
- Exchange bonuses for useful services
- Choose a tariff that is convenient for you
- View personal offers
- Contact your smart assistant TOBI
Change tariff
Buy a new starter kit
1
Press «Change tariff» button
or dial *555*12#
The basic cost of migration will be – 330 UAH and a package of services for 4 weeks is immediately available.
For new customers of Joice tariff plans, in the first 7 days after activating the starter pack, a special offer will be valid when switching to Joice Max: from the Joice Start 2023 tariff plan - 100 UAH, from the Joice Start Special tariff plan - 100 UAH , from the Joice Pro tariff plan - 50 UAH. The offer is available only by dialing *555*12#
2
Wait for the SMS about the tariff change and charging of the service package
Please, reload your phone.
Сhanges while migration:
- the loyalty program and all accumulated bonuses are saved;
- all connected services are disabled except subscription services;
- funds on the additional account are not saved.
1
Buy Vodafone Joice Max starter kit
2
Activate starter package
If you purchase the starter kit, dial 111 or connect to the internet and immediately use the service package for 4 weeks.
FAQ
List of 28 countries, where the tariff conditions apply:
Austria, Belgium, Bulgaria, Cyprus, Greece, Denmark, Estonia, Ireland, Spain, Italy, Latvia, Lithuania, Luxembourg, Malta, Moldova, Netherlands, Germany, Poland, Portugal, Romania, Slovakia, Slovenia, Hungary, Finland, France, Croatia, Czech Republic, Sweden.
List of 16 world's countries
Minutes are available for mobile and fix numbers:
| Canada ( 1) Czech Republic ( 420) Denmark ( 45) France ( 33) Germany ( 49) Greece ( 30) Hungary ( 36) India ( 91) | Poland ( 48) Portugal ( 351) Romania ( 40) Slovakia ( 421) Spain ( 34) Sweden ( 46) United Kingdom ( 44) United States of America ( 1) |
«Tariff holidays» Promo
Join the Tariff Holidays Promotion from 01.08.2024 to 31.12.2024, inclusive.
As part of the Promotion, new customers of the Vodafone Turbo tariff may get 3 additional service packages as a gift, if they meet the Promotion terms.
Namely: you will get 3 more service package for free if you pay for 2 packages in a single payment.
“3 free service packages” means: activation of 3 extra 4-week service packages (84 calendar days) which can be added according to the Promotion terms during the Promotion validity period.
Please note: if you are in the Tariff Holidays Promotion, you cannot join the Two Service Packages Promotion.The Promotion is valid for individuals who wish to sign up as new prepaid customers of Vodafone Ukraine. Read more about the terms and conditions and other gifts
General information
Joice Max tariff plan (Joice Max) 11,18 UAH/day - is the estimated cost per day in the Joice Max tariff plan, which is determined by dividing the cost of the service package, namely 330 UAH/28 days.
To correctly charge a service package for 4 weeks, please end all previously started internet sessions or turn the phone off and on.
Unlimited traffic for top apps means the provision of unlimited Internet traffic to the following applications/services: Apple Music, Apple TV, YouTube, YouTube Music, Netflix, MEGOGO, SoundCloud, Deezer, Spotify, Shazam, Instagram, Threads, Facebook, Facebook Messenger, Pinterest, X, LinkedIn, Snapchat, TikTok, BeReal, Likee, Viber, WhatsApp, iMessage (text messages), Skype, Telegram (messaging), Hangouts, Google Classroom, Google Meet (calls), Zoom, Skype for Business (calls), FaceTime, Microsoft Teams (calls), WeChat, Всеукраїнська школа онлайн, SWEET.TV, Дія, Duolingo, Coursera, Reddit, Canva, Chat GPT, My Vodafone, Vodafone Market (Market(Android app, catalog of only online HTML5 games for IOS), Vodafone TV (subject to an activated service package for 4 weeks in tariff plan).
After using 30 GB of the Internet in total in applications/services for which unlimited Internet traffic is provided within the tariff plan, the mobile Internet speed for these applications/services will be up to 1.5 Mbps until the service package is reactivated for 4 weeks.
The tariff plan provides unlimited calls within the Vodafone network in Ukraine.
40 GB of the Internet is provided in addition to the unlimited applications. After using the package gigabytes, 300 MB will be charged for 20 UAH (20 packages per day). After using the additional 20 packages of 300 MB, the mobile Internet speed will be 150 Kbps.
40 GB of the Internet plus unlimited applications provides the possibility to use the Internet gigabytes within the tariff plan in 2G, 3G and 4G networks, subject to the technical access and coverage. During the high network load, the Internet access speed may be limited.
Within the tariff, 700 minutes are available for calls to all mobile and landline networks in Ukraine and for incoming and outgoing calls to Ukraine and the country of roaming. When 700 minutes are used, Vodafone calls to other networks in Ukraine and roaming - 3.00 UAH/minute.
The tariff includes a free Voice Mail service. Get voice messages when your mobile phone is turned off or you cannot answer the call. When there is a new voice message, you will get SMS. It will contain the date, time and number of the person who left it.
The tariff, services and promotions are valid on the territory of Ukraine if the operator’s network coverage is available, except for the temporarily occupied territory and the territory where the public authorities temporarily do not exercise their powers or do not exercise them in full.
Please read all the terms and conditions of the tariff plan, the use of services within it and the Fair Mobile Internet Use Policy for applications and services in Joice tariffs before purchasing the starter pack.
The cost of calls is indicated for the first second of each minute of the call, the cost of which includes each subsequent second of the specified minute within the call. It is charged in the first second of each minute of the call.
The information about services and prices are indicated in UAH including VAT and the Pension Fund fee of 7.5% of the cost of services excluding VAT as of 18.010.2024
The minimum term of the tariff plan is 28 days from the date of its introduction.
For more detailed information on tariffs, promotions, cost and terms of the services, please call:
111 - free of charge from a Vodafone Ukraine mobile in Ukraine;
0800 400 111 - for customers of other Ukrainian operators (free of charge from any number in Ukraine).
PrJSC “VF Ukraine, 15 Leiptsyzka St., 01601 Kyiv, included into the Register of Providers of Electronic Communications Networks and Services.
