Best in Credit Union

3 minutes ago

PR

If you’re talking about when I put in the claim for fraudulent charges on my account and never really expedient and helpful but if it’s another event, I’m not sure

40 minutes ago

RO

Deanna Cudd has been extremely helpful and always available whenever I reach out.

5 hours ago

DS

I want thank Alexis at Texas Bay Credit Union for her assistance in helping me fill out my information, she really was so helpful to me . She was very patient, thank you .

6 hours ago

RM

What made it so great was the expediency of the entire process compared to years ago what the process was like? I received an email. I decided to apply for a loan put the information in from cell phone submitted my information. Two hours later I believe I received a response from the loan department for a lifestyle loan. I was informed I should receive a follow up email in about an hour that took a little bit longer than one hour. That was fine. It was two hours. I received the documents completed them all online. It was done. I loved it from the comfort of my couch.

A day ago

MA

OneAz credit Union! This is my third auto loan through them and Paul Mejia is the Best at getting my Loans done quickly and precise! He explains everything in detail and will answer any question u have! Thank u very much for all ur help and I will be contacting u for my next auto purchase!

3 days ago

DM

Website cannot answer simple question about money withdrawal from savings account

A day ago

CU

Chrissy Beaman was an absolute pleasure to work with. She went over my options and provided me a great solution that will be very helpful for me.

Oct 31, 2024

ME

Joined my boyfriends accounts about a year ago and has not been a pleasant experience since. First, the lady at the counter had no idea how to simply add someone to an existing account and issue a debit card. In doing so, she disabled the existing joint owners card by accident so had to issue him a new one. Neither one worked and required several return visits. Next issue is the overdraft fees being charged on pending items that drop off, but the fee does not. My statements show numerous fees with a positive balance after the fee is taken so how can a overdraft fee be charge when the account is actually in the positive? Seems illegal to me but they continue the practice. Latest issue, mobile deposits and their junky mobile app. The app kept saying it wouldn't accept the mobile deposit because it didn't say "Mobile Deposit" which it clearly did, but I assume it just wasn't picking it up. Wrote out a whole new check and did it over only to keep saying it wasn't endorsed correctly when it clearly was. Checked my account balance this morning and now I have two deposits! I have no idea if one check went in twice or if it took both deposits, but either way the app repeatedly said it wouldn't accept the deposit. These were rather large deposits also. If I can convince my partner to move, I'm pulling out and going somewhere else.

An hour ago

Had to replace my debit card after it was compromised. Instead of waiting 7-10 days for a new card to be sent to me, I went into a local Salem branch. The branch representative was able to create me a replacement card quickly so I could immediately have one, instead of waiting a week or more. I am always impressed with First Tech and their representatives, whatever services I need. Friendly customer service and efficiency have been the norm over the decades I have been a customer. First Tech Credit Union, simply the best!

4 days ago

NZH employees manpower