The Mental Health App That Impacts Employee Wellbeing

A mental health app is a software application designed to support mental well-being and provide various mental health services. These apps typically aim to make mental health care more accessible. Often, mental health apps can be used on smartphones, tablets, or computers and offer features such as:

1. Mood Tracking: Users can log their mood and emotions over time, helping them identify patterns and triggers.
2. Therapy and Counselling: Most mental health apps provide access to licensed therapists and counsellors for online therapy sessions.
3. Meditation and Mindfulness: Guided meditation sessions and breathing exercises to aid with stress relief, stress reduction, and cultivating mindfulness.
4. Cognitive Behavioral Therapy (CBT): Interactive tools and exercises based on CBT principles to help users manage negative thought patterns and behaviours.
5. Crisis Support: Access to emergency resources and hotlines for immediate help in the event of a mental health crisis.
6. Educational Content: Articles, videos, and other resources (eg .breathing exercises) about mental health topics to help users learn more about their mental health conditions and coping skill.
7. Goal Setting and Progress Tracking: Tools to set personal mental health goals and track progress towards achieving them.

The ThoughtFullChat app can be downloaded from both the Apple App Store and Android Play Store.

Contrary to popular belief, mental health apps can benefit a wide range of individuals, not just those an existing mental health condition(s). 

Individuals

ThoughtFullChat offers a subscription-based service where individuals can actively manage their mental wellness. Our mobile platform provides self-serve tools and personalised, daily coaching from certified mental health professionals, designed to fit seamlessly into your daily routine.

Organisations

Enhance your Employee Assistance Programs (EAP) or mental health check programme with ThoughtFullChat. Our platform supports organisational health goals by providing employees with access to mental health tools and professional guidance, helping to improve overall workplace wellness and productivity.

Professionals 

For mental health practitioners, ThoughtFullChat serves as a structured way for you to provide professional support to your clients and manage client caseloads. Our platform offers a structured approach to establishing a scalable digital practice on-the-go.

Insurers

As a leading health tech platform, ThoughtFullChat helps reduce the risk of mental health challenges among your insured members. Our platform provides proactive support and early intervention tools that contribute to better mental wellness management and improvement.

Recent psychological research has shown that online platforms such as ThoughtFullChat can be as effective as traditional face-to-face psychotherapy. It provides therapists and counsellors with innovative options and strategies for more effective and adaptable solutions. Some clients also experience online therapy as more comfortable and less threatening. Our internal research showed that using ThoughtFullChat for at least 10 minutes a day reduces stress, anxiety and depression by at least 30%.

You can also read about other studies below:

• Telemental Health Care, an Effective Alternative to Conventional Mental Care: A Systematic Review
• The Effectiveness of Telemental Health: A 2013 Review
• Impact of Exchanges and Client–Therapist Alliance in Online-Text Psychotherapy

Whether it’s text or audio messages, communicate with your therapist 1-on-1 in the way you feel most comfortable. There’s no need to schedule anything – simply send and receive messages anytime throughout the day for daily therapy and coaching.

With our asynchronous system, you can send audio notes or text messages anytime, anywhere. From Monday to Friday (excluding public holidays), your professional will reply within 24 hours – without the need for any scheduling or extensive wait times. Do it at your own time and at your own pace. Communicate with your therapist as often as you want and whenever you feel it's needed.

All information and interactions are 100% private and confidential. You can even set a Preferred Name so that our Professionals can address your Preferred Name instead.

ThoughtFull’s evidence-based frameworks focus on preventative to-crisis support using the latest clinical tools and analytics.

We have certified coaches in 16 locations that speak over 11 languages and dialects, covering over 30 different clinical specialties.

Our end-to-end digital mental health services range from flexible daily bite-sized coaching to 1-on-1 therapy and a 24/7 hotline for psychological first aid that allows users to access the service anytime, anywhere.

At ThoughtFull, we work to cultivate a resilient and productive workforce through addressing workplace related stress and anxiety at any level. Our wellbeing services offer personalized support through our mental health professionals who are well equipped to handle a variety of concerns.

We provide you with aggregated and measurable wellness outcomes of all employees giving you an insight to your organization while safeguarding employee trust. Our clients really appreciate the actionable insights as well.

We also understand that every organization's needs and goals are different and are happy to curate a program to ensure effectiveness and personalisation.

All ThoughtFull Professionals go through a thorough application and onboarding process where due diligence is done on their identity, certification and licensure, amongst others, before they are onboarded onto our platform. Where feasible, we also show the licensing information for each provider to make it easy for you to do your own due diligence on your selected Professional.

At ThoughtFullChat, we value User feedback and invite all Users to share their experience working with their Professional to help us ensure continued quality of service.

After completing our short questionnaire, you’ll be instantly paired with a qualified therapist who matches your specific needs and preferences. You have the option of changing this with no additional charges. With ThoughtFullChat, you gain to access our curated network of certified professionals.

All therapists are licensed, accredited mental health professionals. ThoughtFull allows you to connect with them in a safe and convenient online environment.

Therapy doesn't have to be expensive. We operate on a simple pricing that you can cancel at any time. This flat fee that you pay monthly gives you access to all the features on our mobile app. Mental health apps start at around S$100 per month. At ThoughtFull World, monthly subscriptions start at S$199.

Yes, we do offer a limited period free trial version of the app. Unlike a limited free version, the free trial gives you access to the full suite of features our app offers. This trial allows cancellation of your subscription at any point in time. You will have access to the services till the beginning of the next billing cycle.

For corporate clients, do contact us at [email protected] as we curate every program to our client's needs. ThoughtFullChat partners with a number of corporations to provide ThoughtFull services to employees. Do contact your Human Resources or Talent Department to find out if your employer is an existing ThoughtFull partner.

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You will have access to the chatroom 24/7 and are welcome to share your thoughts, things that are going on in your life, anytime from the convenience of your phone.

Your ThoughtFull Professional will check-in daily with you Mon-Fri (except public holidays) as soon as they are available. As this is asynchronous text messaging, this may not be a real-time chat and your Professional may not be able to respond immediately if their schedule does not permit.

In the event of a mental health crisis, we do offer a 24-hour crisis hotline for support.

Yes! We understand that every organisation's needs and goals are different and are happy to curate a program to ensure effectiveness and personalisation.

You can reach out to our team!  ThoughtFull World has successfully supported plenty of organisations in their Employee Assistance Programme (EAP) initiatives. We offer highly customisable end-to-end solutions via our Mental Health chat app, ensuring they meet your specific organisational needs.

A significant number of mental health apps share data with third parties. This data can include personal information, usage patterns, and even sensitive health information. According to a study, out of 36 top-ranked mental health apps, 29 shared data with third parties for advertising and analytics purposes.

When considering the best mental health app for you, we recommend reviewing its privacy policy to understand what data is collected and how it is used. 

At ThoughtFull World, safeguarding your data and privacy is of utmost importance to us and ThoughtFullChat goes to great lengths to protect client data and privacy.

ThoughtFullChat's mobile app requires two-factor authentication to provide extra security for customer and professional accounts. ThoughtFullChat's Users also have the option to be identified only by their Nickname on the App for an added layer of confidentiality.

All messages between clients and Professionals are secured and encrypted by banking-grade 256-bit encryption. Our databases are encrypted, rendering such data meaningless in the very highly unlikely event of being stolen. All data connection between mobile app, website to server are encrypted with SSL following best practices.

Data privacy and confidentiality is critical to us. We provide our clients with an aggregated report every month. This report includes:

1. Utilisation & engagement rates

2. Top concerns reported by employees

3. Emotional health insights