J.D. Power Travel & Hospitality Intelligence

✈️ New travel stats: Are high prices giving travelers the summer blues? Despite a slowdown in travel price inflation, travelers are still finding ways to save money this summer. Want the latest travel trends? Reach out for more valuable insights: https://hubs.la/Q02Fh3DW0 #Travel #SummerTravel #Summer #Traveling

What goes into the perfect hotel experience? The J.D. Power North America Hotel Guest Satisfaction Index Study goes beyond the ordinary to measure guest satisfaction with every aspect of the experience, from pre-stay communication to check-out. Join our complimentary results webinar on July 17 for a high-level overview of the 2024 results: https://hubs.la/Q02Fg1cH0 #Hotel #Hotels #Travel #Hospitality #CustomerSatisfaction

✈️ What transforms a routine airport check-in into a stellar experience? Today's ideal airport check-in is all about seamless self-service. Travelers crave control over their luggage, ensuring it’s securely deposited without a hitch. This hands-on experience is convenient and significantly boosts overall airport satisfaction. ➡️ Discover more about what passengers truly desire by joining the J.D. Power 2024 North America Airport Satisfaction Study Results Webinar on Sept. 18. Register now: https://hubs.la/Q02DWvn40 #Airports #Airport #Luggage #LuggageCheck #CustomerSatisfaction #Webinar #Traveling #Travel

What’s the latest in summer travels? ✈️☀️ Did you know that 74% of respondents say they are planning to travel during the summer? This is prime time to fly high in the travel game! Explore the fact sheet below and reach out to us for the latest travel data: https://hubs.la/Q02D2mvP0 #Travel #Hospitality #SummerTravel #Traveling #Vacation

As the summer travel season heats up, don’t miss Michael Taylor’s insights on the latest travel trends for 2024! Tune into American’s #1 travel radio show, RMWorldTravel with Robert & Mary Carey and Rudy Maxa, as Michael dives into his predictions and provides an in-depth review of the J.D. Power 2024 North America Airline Satisfaction Study. Catch the full episode: https://hubs.la/Q02Cn0ZF0 #Travel #Podcast #Airlines #TravelInsights #RadioShow #Airline

✈️ How safe is air travel in 2024? Hop aboard as we navigate the latest travel insights! In the latest episode of the J.D. Power Travel & Hospitality Podcast, we explore airline safety, highlight the top-performing airports so far and provide predictions on the stagnant hotel demand we’ve seen in Q1 2024. If these topics pique your interest then make sure you tune in to the full episode wherever you listen to podcasts: https://hubs.la/Q02BBbkN0 #Podcast #Travel #TravelInsights #Airlines #Airports #Hotels

Amid rising travel demands and ticket prices, most passengers simply desire safe and easy air travel, according to the J.D. Power 2024 North America Airline Satisfaction Study. Above all, the study emphasizes that customer service is crucial for airline success, revealing that top-performing airlines focus heavily on integrating customer service into their policy and company culture. Learn more from Simple Flying: https://hubs.la/Q02zTzBD0 #Airlines #CustomerSatisfaction #Travel #TravelInsights #CustomerService

Check out the newest episode of the J.D. Power Travel & Hospitality Podcast, diving into insights from the J.D. Power 2024 North America Airline Satisfaction Study and offering a sneak peek into ongoing updates from the J.D. Power 2024 North America Hotel Guest Satisfaction Index Study. Plus, learn about the newly redesigned J.D. Power 2024 U.S. Rental Car Satisfaction Study to be released later this year! Join Michael Taylor, Andrea Stokes and Azari Jones as they discuss the latest and greatest in the travel and hospitality industry. Tune in for the inside scoop on travel trends wherever you listen to podcasts: https://hubs.la/Q02xslzj0 #Podcast #Travel #Hospitality #TravelInsights #TravelAndHospitality

Congratulations to the following airlines for ranking highest in customer satisfaction in their respective segments, according to the J.D. Power 2024 North America Airline Satisfaction Study: First/business: Delta Air Lines Premium economy: Delta Air Lines, for a second consecutive year Economy/basic: Southwest Airlines, for a third consecutive year Access the press release for more key study findings and scores for the top ranked airlines in each segment: https://hubs.la/Q02wBTHG0 #JDPowerAwards #Airlines #Travel #AirlineInsights #CustomerSatisfaction #TravelInsights

Top-performing airlines are setting themselves apart with friendly staff. According to the J.D. Power 2024 North America Airline Satisfaction Study, big investments made by airlines in staff training and enhancing overall flight experience through friendly, attentive service have led to improvements in customer satisfaction—despite the endless crowds, stuffed overhead bins and expensive fairs. 🔑 Key findings: - Although airline ticket prices have surged following the pandemic lull in air travel, the primary drivers of overall airline customer satisfaction remain the ease of travel and trust. - Passengers' satisfaction levels for trust dip substantially (400 points on a 1,000-point scale) if they encounter negative news coverage about an airline's performance. 👉 Learn more from the press release: https://hubs.la/Q02wrfth0 #Airlines #Travel #AirlineInsights #CustomerSatisfaction #TravelInsights