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HP Retail and Industry Solutions is proud to be part of the solution that our partner Liverton Technology Group in New Zealand provides to their customers.
Liverton is proud to have partnered with Naumi Hotels! Naumi hotels have deployed Liverton's SmartCheck self service technology at both their Auckland Airport Hotel and their Cuba Street, Wellington properties and will make use of both the web pre-arrival email and SMS check-in system as well as our tablet and stand-up SmartCheck self-service check-in kiosks which can effectively produce room keys while also taking payment and allowing room selection. Naumi has seen significant guest usage of the SmartCheck platform with 50-75% of all guests using the system inside the first month with high guest satisfaction. Group Director IT & Enabled Services Daron Pereira says: “The results of the roll out of Liverton’s SmartCheck solution has exceeded our expectations for ROI and guest usage has been fantastic so far. The solution has allowed us our team to spend more time communicating with guests rather than behind a computer screen and the result has been a more engaged guest with faster check-in and out times. Our guests love the simplicity and intuitiveness of the kiosks. While the investment in this technology is significant, it’s had a positive ROI for our business, and we have not any technical problem with the technology. Liverton’s team have been excellent and are experts in this area.” Liverton Group CEO Justin De Lille says: “Liverton is proud to have supplied and partnered with Naumi hotels to deliver our SmartCheck platform and we are proud to work with such a funky and innovative brand that directly embodies the vision and style of our own business and team. Daron and his team have been amazing to work with and have a strong grasp of the hotel technology area making rollout a breeze. The resulting guest uptake is among the highest of in our client network.” Naumi Hotels are a boutique hospitality group, whose brand is synonymous with whimsical spaces, imaginative micro-experiences, bespoke services and prime locality. Liverton Technology Group is a technology business that focuses on Smart Building technology whose solutions extend across physical security (locks/CCTV/access control), Private Fibre and Wi-Fi, Energy Management, Self-Service Technology and Software integrations.