🏨 Elevate your hotel’s quick-stop storefront with AI-driven personalization! Eddie Deyo, CTO at GK Software, discusses how AI can enhance guest shopping experiences by offering tailored discounts, improving loyalty programs, and ensuring a seamless checkout process. By integrating POS systems and leveraging guest data, hotels can create a frictionless and highly personalized retail environment that meets the increasing demands of modern travelers. #HospitalityTech #ArtificialIntelligence #GuestLoyalty #HotelRetail #InnovativeSolutions https://lnkd.in/gYiQ5aEb
Hospitality Technology
Technology, Information and Media
Newark, New Jersey 5,218 followers
Producers of MURTEC, MURTEC Executive Summit, MURTEC Executive Summit Canada, and Hotel Technology Forum.
About us
HT is the only media and predictive intelligence resource exclusively dedicated to helping both hotel and restaurant operators better employ technology to improve the business performance.
- Website
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https://hospitalitytech.com/
External link for Hospitality Technology
- Industry
- Technology, Information and Media
- Company size
- 11-50 employees
- Headquarters
- Newark, New Jersey
- Specialties
- hospitality, restaurants, hotels, restauranttechnology, and hospitalitytechnology
Updates
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🚨 A global tech outage on Friday, triggered by a software update from CrowdStrike, affected systems using Microsoft Windows, disrupting industries from aviation to healthcare. While the hospitality sector felt fewer direct impacts, the reliance on Windows systems means potential for significant operational halts. What can be done to safeguard against future outages? Our HTF and MURTEC councils offer these best practices: 🌐 Understand Your Dependencies: “Our tech landscape’s interconnectedness means we must focus on both internal systems and external dependencies,” says Courtney Radke, VP of Innovation at SageNet. 📋 Have a Plan: “An outage underlines the necessity of a business continuity plan,” states Mike Blake, VP of IT at KemperSports. He emphasizes regular practice of manual procedures for crucial tasks. 🖥️ Embrace Redundancy: Tom Seeker, former CIO/CTO at Earl Enterprises, highlights the value of redundant internet circuits and manual credit card processing tools. “Simple solutions like pencils and notepads can keep operations running during tech failures,” he advises. Ensure your organization is prepared for the unexpected. Prioritize resilience and readiness. 🏨🛡️ #TechOutage #HospitalityIndustry #ResilientTech
Lessons From the Global Tech Outage
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🏨 The newly renovated Palms Casino Resort experienced a $690 million transformation featuring cutting-edge Crestron technology. With intuitive automation across suites, restaurants, and the casino, guests enjoy unparalleled comfort and control. Thanks to National Technology Associates, Palms delivers a seamless blend of luxury and innovation, creating memorable stays with personalized lighting, climate, and AV controls. https://lnkd.in/gqW9cJNY #PalmsCasinoResort #Renovation #LuxuryTravel #HospitalityTech #GuestExperience
CASE STUDY: The Palms Resort Casino Standardizes all Tech on a Single Platform
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🌟 Excited to share Part 2 of our #HITEC2024 recap! This edition explores tech trends driving operational efficiency and revenue growth: 🛡️ Strengthening cybersecurity measures 💡 Creating revenue-generating digital menus 🤖 Leveraging AI for personalized sales and marketing 🔄 Automation to address labor shortages #HotelTechnology #OperationalEfficiency #RevenueEnhancement #HospitalityTrends https://lnkd.in/gUjjiuF3
Operational Efficiency and Revenue Enhancement: Key Insights from HITEC 2024 (Part 2)
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Friday's global #tech outage reinforces the importance of having a backup plan Develop and document a business continuity plan. Consistently practice #manual procedures. Effective #communication during crises. Read the full article https://lnkd.in/dQp5h2HM for tips from Mike Blake, VP of IT, KemperSports; Lee Holman, Lead Retail Analyst, IHL Group; Courtney Radke SageNet; Tom Seeker Robert Firpo-Cappiello #hospitality #technology #cybersecurity
Lessons From the Global Tech Outage
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🌟 Discover how technology can revolutionize restaurant operations! According to the National Restaurant Association's 2024 report, 76% of operators see tech as a competitive advantage, but 23% worry they’re lagging. Join the Restaurant Technology Network’s Back of House workgroup to discuss how IoT can boost efficiency, from automating routine tasks to optimizing inventory management. Let’s shape the future of restaurant technology together! #RestaurantIndustry #Technology #IoTSolutions #WorkforceManagement #InnovationInHospitality https://lnkd.in/gCiwksNi
The Business Case for Restaurants to Adopt More Tech for BOH Operations
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🍽️ Enhancing Operational Efficiency: The Role of Restaurant Reservation System Apps Exploring the integration of reservation system apps in restaurant operations reveals significant benefits. These tools streamline booking processes, reduce no-shows, and enhance customer accessibility and satisfaction. From small establishments to large chains, leveraging digital solutions like reservation apps marks a pivotal step towards optimizing service delivery and fostering customer loyalty. #RestaurantOperations #DigitalTransformation #ReservationSystem #CustomerSatisfaction #BusinessEfficiency
Transform Restaurant Operations with a Reservation System App
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🚀 Calling all Forward-Thinking Restaurant Leaders 🚀 You gotta be in San Diego this October at 𝗠𝗨𝗥𝗧𝗘𝗖 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗦𝘂𝗺𝗺𝗶𝘁. The industry's most innovative thinkers and business leaders gather for three days of VIP conversations and networking. 𝗛𝗢𝗧 𝗧𝗢𝗣𝗜𝗖𝗦 𝗼𝗻 𝘁𝗵𝗲 𝗔𝗴𝗲𝗻𝗱𝗮: • Unlocking lifetime loyalty • Dynamic menu pricing hot on the menu • Labor challenges & solutions from peers • Future-proofing your enterprise Join us at the 𝗙𝗮𝗶𝗿𝗺𝗼𝗻𝘁 𝗗𝗲𝗹 𝗠𝗮𝗿 in 𝗦𝗮𝗻 𝗗𝗶𝗲𝗴𝗼, 𝗖𝗮𝗹𝗶𝗳𝗼𝗿𝗻𝗶𝗮 𝗳𝗿𝗼𝗺 𝗢𝗰𝘁𝗼𝗯𝗲𝗿 𝟮𝟭-𝟮𝟯, to explore cutting-edge solutions in the industry. 🌟 Register today to secure your spot and be a part of the conversation! www.murtecsummit.com #MURTEC Hospitality Technology Restaurant Technology Network Christopher Barry Shazia Ajani Tammy Hanson Abigail Lorden Leonhard Anna Wolfe Robert Firpo-Cappiello Katherine Ware Noell Dimmig Megan Judkins, DES
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🔍 Unlocking the Potential of AI in Hotels and Resorts AI is revolutionizing the way hotels and resorts deliver guest satisfaction by analyzing data to personalize bookings, automate guest services, and ensure consistent experiences across locations. As the industry embraces digital innovation, AI emerges as a crucial tool for enhancing service quality and operational effectiveness, paving the way for future advancements in hospitality technology. #HospitalityInnovation #AIAdvancements #GuestSatisfaction #OperationalEfficiency #DigitalTransformation https://lnkd.in/dWCHUPFp
3 Ways AI Improves Hotel Guest Experiences
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🤖 Robotics: The Future of Food Delivery 🤖 Facing rising wages and operational costs, the food delivery industry is at a crossroads. Robotics presents a viable solution, enhancing operational efficiency and reducing labor expenses. Automated systems in kitchens ensure consistent food quality, while service robots like Matradee improve delivery speed and customer experience. This technology frees human staff for complex tasks and creative roles. Investing in robotics not only mitigates current challenges but also positions restaurants for future growth. Embracing automation is essential for staying competitive and thriving in the evolving food delivery landscape. #FoodDelivery #RestaurantRobotics #Automation #TechInnovation #CustomerExperience https://lnkd.in/dzvUJ5Ed
How Robotics Can Solve the Challenges Facing Food Delivery Apps
hospitalitytech.com