Maximizing Revenue for SMB's

As a small to medium business (SMB), keeping costs low while maximizing revenue is a constant challenge. One area where many SMBs struggle is with their technology and people. However, Managed Service Providers (MSPs) can help SMBs create and recover revenue using the technology and people they already have.

An MSP can help SMBs create revenue by identifying and implementing technology solutions that will increase efficiency and productivity. For example, an MSP can help an SMB implement a cloud-based CRM system that will allow the business to better track and manage customer interactions. This increased efficiency can lead to increased sales and revenue.

In addition to creating revenue, an MSP can also help SMBs recover revenue by identifying and resolving technology issues that are causing lost revenue. For example, an MSP can identify and resolve network outages that are known and unknown by the SMB causing lost sales or customer dissatisfaction.

A great MSP, also called Technology Success Providers or (TSPs) can recover revenue for SMBs by optimizing their existing technology and people. For example, a TSP which usually also assigns an SMB a vCIO (virtual chief information officer) and a TAM (technology alignment manager) that comes with their services, can help optimize an SMB IT infrastructure to improve performance and reduce downtime. This can lead to increased productivity and sales, resulting in recovered revenue.

Overall, an MSP or TSP can be a valuable asset for any SMB looking to create and recover revenue where there is no current awareness. By identifying and implementing technology solutions, resolving technology issues, and optimizing existing technology and people better, MSPs and TSPs can help SMBs increase efficiency, productivity, awareness, and revenue. If you're and SMB looking to maximize your revenue, consider working with an MSP to achieve your goals.

1. According to a study by Gartner, organizations that implement managed services experience an average of 18% reduction in IT costs.
2. The same study by Gartner also found that companies using managed services experience an average of 11% increase in revenue.
3. A survey by CompTia found that companies that use managed services experience an average of 29% increase in productivity.