Introducing Converge™ by Deloitte

The world is being reshaped and redefined by #convergence. We are investing $750M to support our clients on this next phase of industry transformation.

The lines between traditional industries, competitors and collaborators, customers and suppliers, and even human and artificial intelligence are increasingly blurred. They are converging.

Technologies such as AI, cloud, social, and mobile are creating new and complex market dynamics. Consumer expectations are shifting, and the regulatory landscape is growing more complex. Trust, sustainability, equity, and purpose are critical currencies.

To survive and thrive in this complex converging world, companies in every industry are putting technology at the heart of every part of the business, effectively becoming technology companies themselves. Organizations need a partner who can be there for every step of the journey. A partner who can deliver the future today with confidence and speed. A generative provider focused on achieving business outcomes, creating and sustaining deep, durable relationships and co-innovating with technology to deliver solutions built for outcomes and purpose. 1

Deloitte created Converge for this reason.  And we are investing $750M to shape and drive the ethical and responsible transformation of industry through new Converge software platforms, ecosystem partnerships, and expanded hiring of data science, engineering, product management and deep industry domain experts. 

What is Converge by Deloitte?

Converge by Deloitte builds on the success of ConvergeHEALTH, a business borne from the needs in life sciences and health care organizations to connect data and share information and insights in a digital health world. Our ConvergeHEALTH platforms are live in 25-plus countries supporting the world’s leading health care and life sciences innovators by connecting patients, providers, researchers and payors to help make value-based, personalized health care a reality. Deloitte is now applying those learnings to advance other industries with the launch of, ConvergePROSPERITY and ConvergeCONSUMER. These businesses will focus on the emerging transformation of the financial services and consumer industries, as well as the convergence points between them.

We are committed to creating the next generation of enterprise digital and data platforms that shape and transform industries ethically and responsibly. We deliver on this promise by combining Deloitte’s breadth and depth of advise, implement and operate services, enterprise- quality Converge software, and a curated ecosystem of data and technology partners to enable us to reduce complexity and get to outcomes faster for our clients. 

We also recognize that #trust, #sustainability, #equity, and #purpose are critical currencies and they are at the heart of our mission and purpose.  With our ecosystem partners, Converge is helping to transform drug discovery, enabling personalized patient experiences, delivering innovative new digital banking experiences and products, and helping all industries create personalized experiences to acquire, grow, and retain customers on the basis of trust.

With this investment we are working with clients to accomplish the following: 

• ConvergePROSPERITY’s cloud-based software solutions combined with Deloitte's technology ecosystem enable financial institutions to deliver on customers’ purpose and expectations to offer exceptional customer experience, expand product offerings, acquire new customers, reduce customer acquisition cost, deliver strong ROI goals from technology investments, and better reach the underserved.

"In advancing our digital transformation journey we focused on building our ecosystem strategy to provide value-added products and services to our customers. Our vision includes a new kind of digital bank — one to offer borderless financial services to global citizens. By working with AWS and partners like Deloitte, we were able to create and launch our digital banking app in record time, and we are now in a controlled market launch in a couple of countries in Europe,” said Shelly Swanback, president, Product and Platform at Western Union.

• ConvergeCONSUMER is focused on understanding the consumer, predicting future demand, and optimizing decision-making to improve the relevance of experiences and offerings to consumers ethically and responsibly across all industries. ConvergeCONSUMER combines first party, client and external data sets and applies predictive analytics in its next-generation analytics and experience platforms to drive actionable insights.

“Deloitte and ConvergeCONSUMER’s solutions have accelerated our journey to becoming a sense-and-respond, data-driven operation where we are better able to effectively meet our customer’s needs”, said Paul Gaffney, chief technology and supply chain officer at Kohl’s.

• This investment expands ConvergeHEALTH’s suite of award winning platforms by supporting increased healthcare cost transparency, clinical trial management and access, improved patient and physician experiences, and delivery of cell and gene and other next generation therapies with the ultimate goal of increased health equity.

 “The Hearts of Athletes study powered by ConvergeHEALTH MyPath™ for Clinical will enable us to enroll a population of young adults that prefer to engage on digital platforms and have travel limitations due to the pandemic,” said Dr. Manesh Patel, chief of Cardiology at Duke University School of Medicine. “This approach has the potential to allow patients to participate from wherever they are, have a better experience and helps the physicians, investigators and others involved in the study collaborate and respond more quickly.”

That’s what Converge is all about. In a world being reshaped by convergence, we want to help our clients shape the future, faster.

We are also committed to shaping the future of our profession. If you are interested in exploring an opportunity with Converge by Deloitte, please check our our current opportunities @ https://lnkd.in/eZAAg_qT.

For more information visit www.deloitte.com/us/converge.

#converge #future #innovation #impactthatmatters

About Deloitte

Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world’s most admired brands, including nearly 90% of the Fortune 500® and more than 7,000 private companies. Our people come together for the greater good and work across the industry sectors that drive and shape today’s marketplace — delivering measurable and lasting results that help reinforce public trust in our capital markets, inspire clients to see challenges as opportunities to transform and thrive, and help lead the way toward a stronger economy and a healthier society. Deloitte is proud to be part of the largest global professional services network serving our clients in the markets that are most important to them. Building on more than 175 years of service, our network of member firms spans more than 150 countries and territories. Learn how Deloitte’s more than 345,000 people worldwide connect for impact at www.deloitte.com.

1 Tech providers 2025: The generative future of high-tech providers (gartner.com). Gartner®, The Ways Generative Providers Think and Work, Mark McDonald August 11,2021. Gartner is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

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