[EN Edition 🇺🇸] The Conversation Connection - iAdvize Copilot™ Recognized in Prominent Report

With our June edition of The Conversation Connection, we want to help you learn from the best. In this case, that means brands who’ve taken the generative AI leap over the past year, and now have impressive results to show for it!  

Learn how AI-powered customer interaction solutions, like our iAdvize Copilot™, have helped businesses in fashion, consumer electronics, sporting goods, and more transform their e-commerce user experiences for the better.   

In this newsletter, you'll find:

• The details on our recognition in The Forrester Wave™: Digital Customer Interaction Solutions (DCIS) Q2 2024.

• 8 AI shopping assistant implementation success stories to help guide your generative AI strategy.

• Techniques for improving your e-commerce website’s search experience. 

New White Paper | Generative AI for E-commerce Sales: 8 AI Shopping Assistant Success Stories

Over 100 e-commerce businesses have increased their online sales 10x and optimized costs by integrating our secure, compliant AI copilots into their product pages. 

Get the details on 8 of these brands’ generative AI adoption success stories in our latest white paper, including:

• Sideshow, pop culture collectible speciality manufacturer 

• Payne Glasses, lifestyle eyeglass lenses and frames provider

• IKKS, French fashion brand

• INTERSPORT, sporting goods distributor

• Cdiscount, global e-commerce marketplace 

• mömax, European furniture retailer

• Wesco, B2B brand for schools and daycares

• Vanden Borre, consumer electronics and household appliances retailer

→ Read the white paper

iAdvize Recognized for its Customer Interaction Solutions

Big news! We’re thrilled to share that iAdvize has been named a “Strong Performer" in The Forrester Wave™: Digital Customer Interaction Solutions (DCIS) Q2 2024.

What does this mean? This report provides an independent analysis of the digital customer interaction solutions market by identifying and evaluating the most significant vendors based on the strength of their strategy, current product offering, and presence on the market. 

We received the top possible scores in the criteria of:

• Conversational commerce 

• Generative AI

• Interaction design

• Proactive engagement

We believe this recognition validates our focus over the past 18 months on developing secure, compliant AI copilots that increase e-commerce conversion rates while scaling personalized customer interactions.

→ Learn more about the report

How Generative AI Copilots Will Fix the E-commerce Buyer Journey

97% of online shoppers abandon their carts, leaving e-commerce sites trying to figure out where they're going wrong. Often, the culprit is a one-size-fits-all approach that fails to meet the unique needs of today's consumers. Learn how brands are using generative AI shopping assistants to reimagine the online shopping experience.

→ Read the article

4 Ways to Improve the E-commerce Experience With An AI Shopping Assistant

E-commerce is expected to grow by 8.8% in 2024, reaching a staggering $6.3 trillion globally. However, as the market expands, so do consumer expectations. Modern shoppers demand personalized, efficient, and seamless experiences. Enter artificial intelligence-backed shopping assistants—advanced chatbots designed to meet these demands head-on.

→ Read the article