About
THG Delivered provides a single, brand tailored system for fulfilment and management of orders. Direct from checkout to the customer’s door, the system creates branded touchpoints at key stages of delivery to engage customers via a streamlined brand-first experience.
Once an order has been despatched, branded communications are sent to the customer at key points in the delivery cycle from ‘Order Confirmation’ ‘Out for Delivery’ and ‘Delivered’. This bespoke process enhances the customer experience (CX) and connects both brand and customer during every step of the order/delivery process.