About
StarBot is an enterprise-grade AI bot within our CX platform designed to develop, deploy, and manage omnichannel intelligent virtual assistants.
• It leverages unique self-learning AI to reduce both time-to-value and costs,
• AI technology readily available solutions for Financial Services, Telecom, Retail, Insurance, and contact centers.
• Analytics are used to measure and enhance the AI's performance with actionable insights.
• The goal-oriented LLM provides relevant prompts for smooth conversations
• Our AI easily adds or modifies FAQs in the knowledge base based on intent.
• While 80% of queries and sales are handled by smart AI, it seamlessly connects with live human agent
• Omnichannel ensures a seamless customer experience across all channels.
• With integrations allowing compatibility with any enterprise system
• AI is built for scale, automatically scaling to process millions of conversations
This product is intended for
- Customer Experience Manager
- Head of Customer Experience
- Director Customer Experience
- Customer Service Representative
- Artificial Intelligence Intern
- Call Center Representative
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Telemo- AI-driven Solution – The Future of Business Communications
Create innovative and delightful customer experiences with messaging and voice APIs from Telemo. Telemo’s Voice, SMS, and Email APIs can be integrated easily with any CRM systems or applications to revolutionize company-customer interactions, making contact easier, more efficient, and more accessible than ever before. This system will automatically send the information via SMS or Voice call to the customers (such as bank transaction SMS, promotional SMS or call, and marketing SMS or call, and
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Sentiment
This sentiment analysis involves understanding and analyzing the sentiments—positive, negative, or neutral—that customers express across different channels.i.e WhatsApp, Telegram,Viber etc
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Sentiment
By leveraging technology like natural language processing and sentiment analysis tools, businesses will gather insights into customer experiences, preferences, and satisfaction levels and increase sale.
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