Simacan Track & Trace Portal

About

Enable interactive deliveries and full visibility into shipments with a fully customizable user experience to enrich communication with your end user.

The end customers can always track their shipments through the portal. In case of deviations from planned deliveries, the customer immediately receives the new delivery time in the portal. Customers can add delivery notes and view “proof of delivery’ information.

Through a direct and interactive link with the end customer, the driver receives real-time updates of the customer’s wishes. The driver can respond according to the customer’s instructions or upload a photo as proof of delivery, resulting in more successful deliveries.

The portal provides the customer with an accurate ETA and transparency on order status, resulting in less customer service contact. Customer service employees can also view the photo of deliveries for quality measures.

This product is intended for

• Delivery Driver
• Customer Service Representative