About

Optimise your driver’s real-time communication with all stakeholders in the delivery ecosystem to achieve a more efficient communication process.

Shippers
Via the Simacan Control Tower shippers can send messages on trip or stop level and communicate with the carrier. It is also possible to communicate with drivers on-trip to ensure on-time deliveries or manage exceptions.

Carriers
The carriers can choose to receive messages from the shippers and communicate with the drivers or allow shippers to communicate directly with the driver. Carriers can independently use Simacan Control Tower to monitor and track their transport operation and streamline all communications.

Planning & Support teams
Saves time when taking numerous calls on a daily basis. Most questions of similar nature can be answered by sending standardised messages.

Drivers
Drivers can send standard or customised messages, depending on the circumstances, and get an immediate response without queuing.

This product is intended for

  • Shipper
  • Carrier
  • Planning Specialist
  • Support Specialist
  • Delivery Driver
  • Call Center Specialist
  • Transportation Manager

Media


Featured customers of Simacan Driver Chat

  • PostNL

    Transportation, Logistics, Supply Chain and Storage

    73,488 followers

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