About
Messangi's Chat solution facilitates real-time communication between businesses and their customers. It empowers enterprises to respond quickly and effectively to customer inquiries through live agents. This solution enhances the responsiveness and personal touch in customer interaction, enabling businesses to address customer needs immediately and build stronger relationships.
This product is intended for
- Chief Customer Officer
- Chief Experience Officer
- Director Customer Experience
- Customer Service Executive
- Customer Service Manager
- Customer Service Support Manager
- Customer Success Manager
- Call Center Supervisor
- Client Services Manager
- Manager of Customer Success
Media
Products media viewer
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Live Chat Inbox
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Unified Inbox
Manage all customer inquiries from different messaging channels in one centralized platform.
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Multi Agent
Enhance productivity with our live chat solution: facilitate chat assignments, transfers, internal discussions for swift customer resolution
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Intelligent Routing
Our solution’s intelligent routing directs inquiries to apt agents based on predefined rules, enhancing response time and customer experience