About
Increase customer satisfaction and supervisor/agent productivity with Korbyt Anywhere’s contact center analytics solution. Elevate performance through hundreds of data integrations and insight-based data visualizations. On agent desktop: an engaging dashboard with personalized data/messages supervisors need to communicate. On supervisor desktop & mobile: monitor agent and team KPIs; push critical messages to support and prioritize; and orchestrate efficient operations with rules & workflows.
This product is intended for
- Internal Communication Specialist
- Facilities Manager
- Information Technology Manager
- Human Resources Manager
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Korbyt Anywhere for Contact Centers
Your contact center orbits around a central goal - customer satisfaction. Unify your data to benefit productivity and performance with Korbyt Anywhere.
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Call Center Wallboard Signage
From calls in the queue to real time sales results, your digital signage displays data and leaderboards as compelling visuals that elevate team productivity and drives results.
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Call Center Desktop Agent Tool
A direct window on every agent’s desktop screen, customized for any visual style, displaying personalized data and controlled messages supervisors need to communicate.
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Call Center Mobile
Extend your Supervisor’s reach with the Korbyt Anywhere mobile app. Free supervisors from a single stationary location or device and extend their ability to communicate data-based decisions in real-time, whether they're working remote or walking the Call Center floor.
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Call Center Agent Remote Desktop
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