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🌐 🔍 Discover the latest insights and research from YouGov! A few of the topics in this edition include: 🥫 European shopper trends 🗳️ YouGov's first MRP projection 🇺🇸 American TikTok user habits Happy Reading!

YouGov | May insights & research

YouGov | May insights & research

YouGov on LinkedIn

Stephen De Kalb

Marcoms advisor & consultant ✭ Wordsmith ✭ Brand builder ✭ 𝗠𝗮𝗸𝗲𝘀 𝘁𝗵𝗶𝗻𝗴𝘀 𝗵𝗮𝗽𝗽𝗲𝗻

3w

As a YouGov client, I find its customer service functionality non-existent. Check this out form reply I receive regularly in the absence of any type of reply: "Thank you for your email. We have received your request and will look into it as soon as possible but in the meantime you may find the answer you are looking for in our Help Centre." The Help Centre, BTW, is useless.

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Stephen De Kalb

Marcoms advisor & consultant ✭ Wordsmith ✭ Brand builder ✭ 𝗠𝗮𝗸𝗲𝘀 𝘁𝗵𝗶𝗻𝗴𝘀 𝗵𝗮𝗽𝗽𝗲𝗻

2w

As a long-term client responding to surveys, I'm disappointed to get these only to find, nope, false alarm. Nothing there. And no help from customer support. Very poor delivery functionality and support.

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Love this

DEEPAK MISHRA

Director of Finance at Crystel Market Research

1mo

Good point!

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Insightful!

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