In case you don't know, Community Association Managers are the glue that holds many communities together. Professionally dealing with situations so close to home--gently and firmly guiding Board members to the best way to comply with governing documents and the law.
CAMs often help draft complicated budget proposals and are extremely organized with a million things going on at the same time.
And yet somehow cheerful! Look at the smiles in the below post--these are consummate customer service professionals, serving their clients with love and a passion for excellence.
Many times, CAMs spend time after hours and even sometimes on weekends--beefing up their knowledge with ongoing education, attending board and annual meetings (in person and by zoom), communicating with vendors and just generally being awesome!
I remember this one time, I had a condo property that had a
water heater fail 💀
in a third story unit 💀💀
in the middle of the night 💀💀💀.
If that wasn't enough fun, the owner of the unit was on vacation 💀💀💀💀 and the board president called my cell phone. 💀💀💀💀💀
🔑Locksmith? Check. ✅
🪠Plumber? Check. ✅
💦Waterloss remediation team? Check. ✅
Disaster handled.
Fortunately for many CAMs the landscape has changed and board members won't call you on your cell in the middle of the night...
But middle of the night calls or not---these unsung heroes are the backbone of Condo and HOA Associations.
Dealing with negativity and hurt feelings when residents take things personally, whether neighbor issues, warning notices/fines or other issues--CAMs are in a league of their own handling difficult situations with good cheer.
Having my past experience in this arena makes me appreciate you so much more--YOU ARE MY HEROES!!!
👏Bravo Community Association Managers, Bravo. 👏
🎉 Happy International Community Association Managers Day!!! 👏👏👏 TODAY, celebrate all of the amazing hardworking people serving WA communities! We are so #thankful for their dedication and comprehensive specialized knowledge for keeping all the aspects of a community running smoothly...HOW do they DO THAT???!!! 😂 #rockstars 🎸🤘 #IntlCAMDay #WeAreCAI