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Amazon Web Services (AWS) recently announced the launch of #AmazonQ at AWS re:Invent, a new AI assistant focused on enhancing work efficiency. Key Takeaways: 🌟 Customized AI Assistance: Amazon Q is uniquely tailored to each business, providing precise answers, content generation, and actionable insights using the company's data and expertise. 💡 Innovative Technology Integration: With 17 years of AWS knowledge, Amazon Q aids developers and IT professionals in building, deploying, and operating applications, enhancing efficiency and decision-making. 🌐 Seamless Business Integration: Amazon Q connects with over 40 data sources, including Amazon S3 and Salesforce, allowing employees to access relevant information quickly. #ArtificialIntelligence #FutureOfWork #AIAssistants #chatbot #CloudComputing Source: https://lnkd.in/gDkzPduW

Tune Talk's game-changing leap to AWS, as highlighted by Dajmarehan Zolkipli, CFO and acting CEO, signifies a monumental shift in telecom strategy. With an emphasis on tech-driven solutions and AI innovation, we're ready to redefine customer experiences and explore new revenue horizons. Read the full story and quote here. #TechRevolution #AIInnovation

For those looking to leverage #GenAi within their customer experience, Amazon Web Services (AWS) are stacking up their capabilities in this space. Amach , an advanced AWS Tier partner, give companies their competitive edge through better #cloudengineering, better #cloudtalent & winning #cloudarchitecture.

Artificial intelligence and machine learning is much talked about but what are the real world applications of these technologies? Well now is the time to find out by engaging with Cloud Bridge for our FREE workshop! Let us help you understand what AI and ML can mean for your business!

At Cloud Bridge, we're committed to helping you harness Amazon Web Services (AWS) AI and ML services that are transforming the way SMB customers operate: 🚀 Cost Optimisation: Say goodbye to overpaying and resource misallocation. AWS AI and ML services help you identify anomalies and ensure every £ is spent wisely. ⏱️ Efficiency Boost: Transform mountains of data into actionable insights with ease. AI services can help you summarise vast amounts of information, generate code for developers, and streamline your operations. 📞 Superior Customer Support: Elevate your customer interactions with intelligent chat and voice bots. Analyse interactions, make improvements, and create personalised web experiences. 🛡️ Enhanced Security: Protect your business with automated alerts, incident reports, and fraud detection. 💡 Innovation & Scalability: Make data-driven decisions by accurately forecasting sales, financials, and demand data. Uncover fresh insights and opportunities by analysing multiple data types and streams. We are currently running a one-day workshop to help customers understand how these services can give you a competitive edge. Book a no-obligation discovery call with us, and we'll explore whether our one-day workshop is the right fit for your business. https://bit.ly/46hxMXa #AWS #AI #ML #AdvancedPartner

Strategic partnership with Scale and Scale AI

Last week Amazon Web Services (AWS) gave industry analysts a briefing on #GenAI in #telecom. The image below summarizes the use cases they have launched and are developing. These rely on AWS services like SageMaker (for ML), S3 (for manuals and MOPs), and API GW (for user Q&A). There are obvious ones like chat and voice assistants that can improve CX with intelligent, automated, personalized assistance and troubleshooting. A personalization platform promises dynamically generated and contextual pricing and offers. Proposal creation can reduce the time to draft RFP responses for B2B sales enabling telcos to respond to more requests from their enterprise customers. Revenue assurance can identify automations to limit errors and revenue leakage. Network analysis can perform dynamic discovery of topology and recommend config fixes. I'm sure Microsoft and Google have something similar. Many large telcos have spent years building these kinds of systems themselves. The hyperscalers are democratizing AI for the long tail of slow followers. As long as these three keep competing aggressively the ROI should be quite attractive for telcos.

Would Enterprises want to evaluate their GenAI apps and leverage those insights to further customize and fine-tune the underlying models - I think so! AWS brings you the how to do it, so customers can get better business outcomes from GenAI efforts

#AI shouldn't replace the connection consumers need with humans. It SHOULD help improve operational efficiency and automate tedious tasks. Chelsea Beerse our VP of Applications, said it best in the announcement release about our partnership with Amazon Web Services (AWS), "There’s an accelerating need for technologies that can help businesses streamline their operations, perform more efficiently and improve the overall customer experience while boosting the bottom line... joining the APN communicates to our current and potential customers that we are enhancing our solutions by incorporating technologies such as generative AI that add profound value across the board." Read more here: https://hubs.li/Q02y9BX00 #humanandtech #automotive #carnow #partnership