A new episode of Quality Time with Dr. Schaal podcast is now live! 🌟
In this episode my amazing mentor and friend, Eric Dickson MD, president and CEO of UMass Memorial Health, shares how the largest not-for-profit health care system in central Massachusetts uses lean management principles to become one of the best-run healthcare systems in the country. As they implemented lean principles, he believed in his team’s ability and empowered them to execute. “Leadership is not about having all the answers. Leadership is about setting goals for people...and then asking them for their ideas about what they want to try". That's how he created an "army of problem solvers" who implemented more than 100,000 ideas(!) at UMass Memorial Health to move together from where they are today to where they aspire to be in the future!
Listen to the episode on the Leading Medicine website or click to download and subscribe from Apple, Spotify or Amazon: https://lnkd.in/gik_FZij
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Senior Healthcare Executive | Transformational Leader | Hospital CEO | Strategic Partnerships | Financial Turnaround | Physician Relationships | Workforce Engagement | Board Relationships
1moExcellent podcast, thank you for sharing