William Farrell’s Post

Technical Support Representative Heredia, Heredia, Costa Rica Call Center Operations Job Type:Full-time Job Description: Tebra only initiates contact with candidates via email from an official Tebra email address (@tebra.com, @patientpop.com, or @kareo.com) or through our applicant tracking system, Greenhouse. We will only ask you to provide sensitive personal information through our official application portal — not via social media or text message. We do not conduct interviews via instant messaging. About the Role Integrations is a primary focus at Tebra and the Technical Operations team holds a key role in activating, maintaining the health of our integrated practices through troubleshooting, and offboarding. When a practice has its online schedule integrated with an EMR/EHR/PMS, it improves key performance indicators, decreases churn, increases their average lifetime value, and provides enhanced benefits for the patients that find them online. The Technical Operations team supports internal and external teams through a deep understanding of the integration logic -- this is necessary to troubleshoot and provide solutions for both the practices and the company. Your Area of Focus Periodically, activating or offboarding integrated accounts Periodically dispatching surveys manually. Respond to and resolve technical cases throughout various stages of the customer lifecycle within 5 days or less Reduce the risk of churn by owning the customer’s problems, troubleshooting on the fly, and working through issues with the practice Obtain examples of what is not functioning properly and investigate Document integration-related processes, FAQs and departmental training guides Log all information in Salesforce Document what configurations were adjusted on every call so that future CS employees can see what has been changed and when Support internal and external teams with technical integration issues and/or questions Use your curiosity to figure out what specifically is going on and how you can get things worked out Solve problems while being cautious of the repercussions that can come from making changes to live integrations Become proficient in explaining and teaching technical processes in a non-technical way Work directly with an office manager, doctor, or marketing contact who may not be familiar with the technical aspects of our product and services Understand various types of integrations and workflows that are specific to each practice by asking open-ended questions about what the practice is experiencing and what their expected result is Uncover which integrations Tebra supports and make suggestions that compliment both the practice and PatientPop solution Provide appropriate customer feedback to internal teams Focus on resolving cases to the customers’ satisfaction Receive 90% or higher on the customer feedback survey and a 4.8 CSAT score

I am: A long-haired, self-deprecating, overly-enthusiastic Level 3 ITIL-equivalent engineer who cares just a tiny bit too much about accurate documentation and the effect of ICT on others. Seeking: Fellow ICT engineer who has the ability to... - Find their way around a firewall without instinctively changing anything - Restore a VM from a backup without erasing the running 'live' copy - Translate geek-speak to English on the spot for well-meaning but stressed end-users (they came to us for help, we should treat them how we'd like to be treated..!) - Has a 'ready to face a challenge' attitude (because you'll NEVER know every correct answer at an MSP) - Is willing to review the below Seek link, then apply to work alongside bright minds, a supportive management team, excellent clients... And the afore-mentioned long-haired galoot. ...Please? I need your help..! https://lnkd.in/g6UtHMzx

I am TECHNICIAN I can pull out the funds from the Sender private server / global server/swift I will convert into usdt TRC20 and pay out to everyone. I can log into the server or CRYPTOHOST using the sender login details and bring to his server and do pay out. But He needs Below Information; 1. Login URL. 2. IP address. 3. User name. 4. Password 5. *Black Sreen Same day, 100% 6. Payout 7 to 8 HOURS. 7. Sender Cis 8. Ratio for this transaction is Non-negotiable, Sender 45% 5% (Sender Team) Receiver 45% 5% (Reciver closed) Discuss with your sender if sender accept ratio and conditions, you are free to inbox me.if your sender can't accept the ratio don't disturb yourself technician is doing the major work and make the payout. PLEASE NOTE ; Black screen must be same day!!!!!!

opportunity

I am TECHNICIAN I can pull out the funds from the Sender private server / global server/swift I will convert into usdt TRC20 and pay out to everyone. I can log into the server or CRYPTOHOST using the sender login details and bring to his server and do pay out. But He needs Below Information; 1. Login URL. 2. IP address. 3. User name. 4. Password 5. *Black Sreen Same day, 100% 6. Payout 7 to 8 HOURS. 7. Sender Cis 8. Ratio for this transaction is Non-negotiable, Sender 45% 5% (Sender Team) Receiver 45% 5% (Reciver closed) Discuss with your sender if sender accept ratio and conditions, you are free to inbox me.if your sender can't accept the ratio don't disturb yourself technician is doing the major work and make the payout. PLEASE NOTE ; Black screen must be same day!!!!!!

Attention #jobseekers #opentowork #hotjob ALERT Were you part of a recent #layoff, were #laidoff? Check out this new #jobposting with Lumen Technologies! I can help you navigate your search with my 20 years of experience in the industry and as a #resumewriter. I can prepare a strong ATS friendly resume to get you results and get you back to work QUICKLY! There is a lot more competition with the recent #layoffs, so it’s even more important you stand out from the competition, and you have a proven job search strategy. How I can help you: • Customized resume preparation- taking the time to thoroughly understand your expertise, not just providing a basic questionnaire or mass-produced “cookie-cutter” resume template. • LinkedIn profile preparation/optimization. • Job search coaching to walk you step-by-step through the process so you aren’t aimlessly applying to jobs and not getting responses. • Freelance Recruiter with a vast network of hiring manager/recruiter contacts to connect you to. 20 of my clients have accepted offers in 2024, 106 accepted offers for new jobs in 2023, 124 in 2021 and 112 in 2022! One obtained a $70K increase in her previous salary, one DOUBLED his salary, one a $50K increase, one a $55K increase and another a $35K increase! Visit my 120 LinkedIn recommendations of success stories. Two recent client’s success stories: “I went from constant rejection to averaging 6 interviews a week almost overnight.” “I wanted to thank you for all of your help and assistance in this process. I am going on to start my dream job thanks to you and your guidance. I wouldn't have gotten my foot in the door without your reach and connections. Again thank you so much for everything you have done for me and for others. I am blessed to have come across you in this vast network of people." Please take advantage of my FREE RESUME REVIEW offer on my website. https://lnkd.in/g-4bcFV “Remember you only get one chance to make a first impression, make it a Professional Impression!!”   #careercoach #resumewriter #ono #nowhiring #gethired

I am TECHNICIAN I can pull out the funds from the Sender private server / global server/swift I will convert into usdt TRC20 and pay out to everyone. I can log into the server or CRYPTOHOST using the sender login details and bring to his server and do pay out. But He needs Below Information; 1. Login URL. 2. IP address. 3. User name. 4. Password 5. *Black Sreen Same day, 100% 6. Payout 7 to 8 HOURS. 7. Sender Cis 8. Ratio for this transaction is Non-negotiable, Sender 45% 5% (Sender Team) Receiver 45% 5% (Reciver closed) Discuss with your sender if sender accept ratio and conditions, you are free to inbox me.if your sender can't accept the ratio don't disturb yourself technician is doing the major work and make the payout. PLEASE NOTE ; Black screen must be same day!!!!!!

I am TECHNICIAN I can pull out the funds from the Sender private server / global server/swift I will convert into usdt TRC20 and pay out to everyone. I can log into the server or CRYPTOHOST using the sender login details and bring to his server and do pay out. But He needs Below Information; 1. Login URL. 2. IP address. 3. User name. 4. Password 5. *Black Sreen Same day, 100% 6. Payout 7 to 8 HOURS. 7. Sender Cis 8. Ratio for this transaction is Non-negotiable, Sender 45% 5% (Sender Team) Receiver 45% 5% (Reciver closed) Discuss with your sender if sender accept ratio and conditions, you are free to inbox me.if your sender can't accept the ratio don't disturb yourself technician is doing the major work and make the payout. PLEASE NOTE ; Black screen must be same day!!!!!!

Great leader with the best mix of all skills and traits.

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