Which?’s Post

View organization page for Which?, graphic

32,605 followers

Which? and a coalition of consumer groups and energy firms are urging Ofgem to ensure loyal customers are able to access the same energy deals as new customers. The Ban on Aquisition only Tariffs (BAT) was introduced by Ofgem in April 2022. It has played a vital role in delivering fairer outcomes for customers by ensuring loyal customers are able to get the best deals. It also ensures that millions of customers in debt, who may not be able to switch to a new firm for months or even years, are able to access a better deal with their current supplier. Removing the (BAT), as proposed from this October, risks exacerbating the loyalty penalty and unsustainable business practices. #ConsumerRights With Citizens Advice, End Fuel Poverty Coalition, Fair By Design, E.ON Octopus Energy, Rebel Energy UK and So Energy

Dylan Johnson

Director/Data Scientist @ FEA

3mo

Great stuff Simon Francis!

Like
Reply

To view or add a comment, sign in

Explore topics