In the lead-up to the general election, we unveiled our comprehensive consumer agenda, urging the incoming government to appoint a fraud minister, update product safety laws, overhaul Trading Standards, strengthen the powers of the Civil Aviation Authority and deliver pensions dashboards. This agenda gained significant attention, with coverage in the i, Express and Times Radio. Rocio Concha Galguera further highlighted these issues in two opinion pieces for PoliticsHome, addressing necessary pension reforms and the urgent need for government action on fraud.
To underscore the importance of coordinated government efforts against scams, we shared our findings on major airlines being impersonated by scammers on X (formerly Twitter). This story was widely covered by the BBC online, Telegraph, Star, Metro, Sun and more. Lisa Webb was interviewed about the issue on BBC Breakfast, BBC News at One and BBC Business World.
Later in the month, Lisa Webb appeared on BBC Rip Off Britain to discuss unsafe products uncovered on Temu and TikTok, emphasising the need for the next government to impose greater legal responsibility on these marketplaces.
Just in time for summer, we released our research revealing that three major sunscreen brands failed our safety tests. This story quickly became one of our year's biggest successes, achieving almost 250 pieces of media coverage. It was the most-read article on the BBC website that day and was prominently featured in the Telegraph, Times, Sky News, Sun, Metro, Express, Mirror, and Daily Mail. Grace Forell appeared on This Morning, and our spokespeople were also interviewed on BBC News at One, BBC Newsbeat, Channel 5 News, Sky News Radio, and in bulletins on LBC News.