What do Mid America Transplant, the University of Wisconsin-Stout, and The Ritz-Carlton have in common? Excellence in delivering their mission with a Baldrige Performance Excellence focus.
This week, at the Quest for Excellence conference, I had the extraordinary opportunity to learn from these best-in-class organizations. Each of them, in their unique domains - healthcare, education, and hospitality, respectively - demonstrates how embedding the Baldrige Excellence Framework into their operations leads to outstanding outcomes.
Mid America Transplant’s life-saving mission, UW-Stout’s commitment to student success and innovation, and The Ritz-Carlton’s legendary customer service are all powered by a foundation of continuous improvement and excellence. Their stories are a testament to what organizations can achieve when they are deeply committed to excellence in every aspect of their operations.
The insights shared were not just inspiring but also deeply practical. They showed that whether you’re saving lives, educating the next generation, or delivering unparalleled service, the principles of quality, leadership, and strategy are universally effective.
I’m returning with a notebook full of ideas and a heart full of inspiration, ready to apply these lessons in pursuit of excellence within our own context.
#BaldrigeExcellence #ContinuousImprovement #Leadership #QualityManagement #Innovation
MBA Career Coach | Relationship Builder | Connecting Students to Opportunities | Military Spouse | Military Family & Veteran Advocate
7moThank you Weee! for organizing this insightful visit! Alex Reyes, MBA Temidire Dada Yuval Braeman Umang Kulshrestha Sraboni Saha Prajwal Kulkarni Jie (Jessie) Zhou Aashi Mehrotra (MD) Antoine Broustra Amy Russell