THG is 20 years old this month and in February I'll have been involved for 20 years. This seems like a milestone at which I should reflect on my journey.
So, (those that have had the luxury of attending one of my THG Accelerator talks will know that this is my filler word of choice) behind the blue door in a single room office somewhere in Cheshire UK is where it all started. I could talk about the occasions when both (yes there were two) customer service representatives were on the phone at the same time and another customer called, and that call would ring all the other phones in the office. As a software engineer, I was also expected to answer the phone to customers, which terrified me.
I could talk about the time myself and John Gallemore were chasing a bird out of the office late one evening to stop the burglar alarm going off.
I could talk about the time trying to route a modem ( remember those ) cable through the dusty roof space to connect the server that would charge the credit cards to the telephone line (it dialled up every night).
I could talk about the time we despatched the first parcel using our in house built WMS, or the first time the order monitor in the office showed 100 orders for the day, or going on road trips to meet suppliers with John in his VW Golf and always stopping for bacon sandwiches at roadside food trucks, or questioning why a new boardroom carpet was being purchased over a development tool I had requested. Perhaps even helping pack DVDs and CDs to support the Christmas rush, or even trying to find a place to get food on Guernsey at 11pm at night.
None of that is my favourite memory of THG, that memory was meeting the girl that would become my wife. We now have 3 teenage children all thanks to THG.
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