Rich communication services (RCS) make real-time conversations more engaging. And that’s a CX win. https://bit.ly/4buojxV
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We're helping monimoto drive global coverage, reduce voice call costs, increase scalability, and reduce complexity. Here's how. https://bit.ly/4f9ZWZx
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A retailer’s dream: The ability to service customers across multiple channels — anytime, anywhere. https://bit.ly/4cMXxSZ
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Personalized chats Salesforce data make for powerful conversations. Here are a few use cases. https://bit.ly/3RYOVjI
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Virtual assistants should help automate and elevate. Shameem Smillie shares tips on setting yourself up for a CX boost.
#CXTrends: Virtual Agents: Avoiding the Pitfalls of Integrating Bots 🤖 CX Today’s David Dungay hosts Shameem Smillie, Head of Product Enablement – Apps, Vonage. The video forms part of our CX Trends series, where we deep dive into a series of trends from across the CX space. Watch the full interview here 👉 https://lnkd.in/emYTRqnX #cx #cxnews #ccaas
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We're returning to #WeAreDevs World Congress for our third consecutive year later this month. Read on to find out everything we’re up to. https://bit.ly/3VRfXKO
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Through partnerships like the one with Girls Who Code, we channel our passion for education, innovation, and the power of communications to provide greater access to technology resources for all.
The first round of our Summer Immersion Program is officially complete… but the fun doesn’t stop there. 🎉 The summer of coding continues with our Self-Paced Program thanks to the support of our partners LSEG (London Stock Exchange Group), RTX, and Vonage. Together, we’re inspiring our students to change the face of tech all summer long.
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Putting customers at the heart of decision-making, Broadacres Housing Association wanted a solution that enhanced its CX. Here's how we helped. https://bit.ly/3L4ckMx
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We’re excited to share that Gartner® named Vonage in the 2024 Magic Quadrant™ as a Leader in CPaaS for the second consecutive year. https://bit.ly/3W3geMd
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