Voltas Limited - A TATA Enterprise’s Post

Complaint number: 24050819953  Dear Voltas Customer Service Team, I am writing to express my considerable dissatisfaction with the service provided by your company for my Voltas air conditioner, , which is still under warranty. Despite numerous attempts to have my unit serviced and repaired over the past month, my requests and complaints have not been addressed satisfactorily. The air conditioner began showing signs of show piece on the wall Understanding that my unit is under warranty, I reached out to your service center on 8 may 2024 and was assured that the problem would be resolved promptly. However, the issue persists to date, and the lack of attention from your service team is unacceptable and highly inconvenient, especially considering the current weather conditions. The repeated inaction and poor customer service are not only causing distress but also undermine the trust and reliability that customers expect from a reputable brand like Voltas. The warranty on my product is a commitment from your company to ensure its functioning, and I expect this commitment to be honored without further delay. I demand that a qualified technician be sent to my address at house no 70 modern enclave baltana post office gali PIN code 140604  immediately to repair the air conditioner. Failure to do so will compel me to take further action, which may include seeking legal recourse and sharing my experience with consumer protection agencies and through social media platforms. Please consider this letter as a formal complaint, and I expect a prompt and definitive response to this matter. I can be contacted at 7009572380 or my email address  for any further information or to confirm the servicing schedule. I trust that Voltas will prioritize this issue and demonstrate the high standard of customer service that it professes to uphold.

Terrible services forcing us to make multiple paid calls to the call centre is this a cynical attempt for incremental revenue ? Service calls out terrible

Shame on voltas....tata should disassociate with the brand ...zero customer service

Worst service ever. Complaint lodged on 8th June , no update till date. Stop cheating your customers. Complaint number- 24062004591. Technician number - 91 96539 76035 who doesn’t even care to take the calls.

Very cheap technology and machine by Voltas Email Address: [email protected] Model Name and Capacity: Voltas AC 183V CAX(4503692)/2024 Tonnage 1 Ton, 1.5 Ton 3 Star Date of Purchase: Date of AC Purchase (26-05-2024) Invoice Number: # EAAAAC-86276069 Nature of Complaint: Gas Leaking and Compressors issues Complaint Description: Given that this AC is brand new and not functioning as expected, first all of the installation work was done at night. The technician team was not genuine. Because AC leakage starts 1nd Day, the team could not rectify it. Next day, I call to Voltas. They answer problem will be solve out very soon. On 4th June, Technician Team visited to my home to checked AC and said AC would be repaired. It is fault peace (Mention in job sheet). AC is not working and hanging in home’s wall since 30th May 2024 to till today (01.07.2024) in not working condition. Almost one month of summer has been passed. Many emails have been sent to [email protected], [email protected], [email protected], [email protected] Sometimes, I have emailed you recording as a proof. I have made video for X.com and Youtube.com. But still there is no response from your side.

Service request no-24061416151,Date-14/6/2024 Name--RAHUL KUMAR TIWARI ADDRESS--MAIN ROAD , TURHA TOLI GURUKUL KANGRI, NEAR CHUNNILAL MART BUXAR TOWN, PIN-802101 CONTACT--8409307250 DATE OF PURCHASE--14/03/2024 MACHINE SERIAL NO. --4011478B23EC27241 INVOICE NO--1442324S17069 PURCHASE FROM--ADITYA VISION, BUXAR Please resolved issue or deny my request

Good Afternoon Candidate , we are a placement consultancy and for our Mumbai client we are having a requirement for Plant Manager Mumbai - cold Storage Plant , it is a cold storage company . Also opening for Sales Executive - Mumbai - if you have any reference who have done Industrial - kindly request them to share the cv at [email protected] or watsup at 7710048755. thanks Vivek Pathak

Hello  I'm Vishal My brother Amandeep Gupta Complaint 20 plus to Voltas services technician visit repair or replace the part but problem is not resolve I am exhaust by this. Also I ask him to replace it they can't take any action regarding this I want immediate replace or refund. If can't then I complaint a file on Voltas regarding this So You can take it seriously request no - 24061533072 contact no - 7631935692

Hello Voltas, I am writing to inform you that my Voltas AC problem has not been fixed by ICE Palace since 26/06/2023. I have paid over 7,000/- for this service to ICE PALACE, but my AC has not run for a single day since then. I have communicated with @Gourab Dutta/UPBG/Kolkataand @Saiful Ali regarding this issue, but they have not answered my calls or responded to my emails. I am sharing the bill details with this email. I have also raised multiple requests on "https://www.voltasservice.com/", and ICE PALACE has taken service charges from me but canceled all the requests. It appears that Voltas' third-party service agency is not servicing customers properly and has not provided information to Voltas. (I am sharing a screenshot from https://www.voltasservice.com/ showing the last service request was canceled without any fix.) I am very unhappy with Voltas and their service. They have provided completely fake service. Attached is the bill details:

Voltas : number of complaint contact was done at the call center, mails Twitter and now here. Do you have a moral duty to serve your customer after one month of purchasing the product.... Or concerned with money only. Complaint open for more than 1 month no hearing. As a customer should we stop buying your products ????? Your organisation only believes in harassing customers ????