RFP: Seeking Top Telephony Vendor to Elevate Member Engagement with Vheda Health Vendor Requirements: In 2024, we anticipate engaging with over 100,000 members, and we need a cutting-edge telephony system to support our endeavors. Our ideal vendor will provide robust inbound and outbound interaction capabilities, customizable greetings, call-back features, texting, IVR, call performance reporting, and seamless data integration. Our goal is to have implementation completed by August 1, 2024. To Participate: If you have a solution to meet our requirements, submit an intent to bid to [email protected] by 5:00 PM (EST) on Friday, 3/29/24. Please include "RFP - Intent to Bid" in the subject line. Once received, further details will be provided. Who Is Vheda Health Vheda Health is a virtual health engagement company whose mission is accelerating health equity for everyone by providing easy access to care from anywhere. With over a decade of experience, our turnkey chronic care programs create a digital extension to your care management team that delivers an outstanding 84% member engagement and an average 3:1 return on investment. The most trusted government payors partner with Vheda Health to create the best healthcare experience that empowers people to live their best life. By using the right mix of human touch and technology, our partners reduce costs, creating more compliant member populations. Our clinically validated mobile interventions combine live, video visits with a Vheda care team, remote monitoring from biometric devices, and automated care plan adherence tracking. The platform currently supports the following chronic diseases states: asthma, mental health, COPD, diabetes, and congestive heart failure (CHF), hypertension, maternity, medication adherence, and weight management. We look forward to partnering with you! #callcentersolutions #contactcentersolutions #contactcenterRFP #callcenterRFP #EngagementTechnologyRFP #CallCenterTechRFP #ContactCenterTechRFP #TelephonyVendorRFP #MemberEngagementTechRFP
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In the UK, #PrimaryCare Practices and their service users often struggle with outdated, legacy #technology. Their limited capabilities mean that as demand for #healthcare services rises and waiting times increase, the pressure on the #health and #care industry grows. As laid out in the #NHS Long Term Plan, embracing #digitaltransformation is the answer to solving these issues. By empowering healthcare providers to streamline their operations, we can automate routine tasks, alleviate waiting times, and ultimately contribute to better health outcomes for #patients. One company leading this digital change is #DHLAccelerator alumnus babblevoice, a purpose-built and award-winning telephony system meticulously designed to assist both practice patients and staff. Find out how they are working towards a 100% reliability rate and how they have already helped 16,500 patients across 12 surgeries at Brunel Medical Practice 👇 https://lnkd.in/eVh_sp6U
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In today's fast-paced world, long wait times in healthcare can lead to dissatisfied patients and system inefficiencies. Luckily, there's a solution to streamline patient flow: Calling Solutions. 🏥 🔵 Automate appointment scheduling to avoid overbooking and reduce bottlenecks. 🔵 Introduce virtual waiting rooms for a comfortable and convenient waiting experience. 🔵 Offer telemedicine consultations for non-urgent cases, alleviating in-person appointment pressures. 🔵 Apply dynamic call routing to connect patients to the right providers promptly. 🔵 Utilize data analytics for intelligent resource allocation, optimizing facility layouts and staff schedules. 🔵 Prioritize patient triage to attend to urgent needs quickly, enhancing satisfaction. Eager to reduce wait times and increase satisfaction in your healthcare facility? Learn more at https://smpl.is/7slbe Share your thoughts or experiences below; we value your insights! 💬 #healthcarestreamlining #callingsolutions #patientflow #efficienthealthcare
Reducing Wait Times: Calling Solutions for Streamlining Patient Flow
gridlex.com
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The expansion of telehealth services has revolutionized the healthcare industry yet has brought challenges. 🚑 Are you experiencing issues with patient confidentiality, communication, or technology integrations? Pain points like these can cause frustration for healthcare providers and patients, hindering the progress of remote healthcare. Let's delve into some critical solutions that address these pains: ✅ Secure Video Calling: Uphold trust and confidentiality with end-to-end encryption. ✅ High-Quality Audio and Video: Invest in premium tools for clear communication. ✅ Easy Appointment Scheduling: Implement user-friendly systems for prompt patient care. ✅ Integration with Electronic Health Records (EHR): Streamline access to patient data. ✅ Multi-Device Compatibility: Ensure seamless access across devices. ✅ 24/7 Technical Support: Minimize disruptions with round-the-clock assistance. ✅ Ongoing Training and Education: Stay ahead with regular updates and skill enhancement. The shift to telehealth is inevitable, and improving these services is crucial. By focusing on these critical areas, you can provide more efficient and practical remote patient care. Are you ready to take the next step? Discover more here: https://smpl.is/7mdkp We would love to hear your thoughts and experiences with telehealth. Feel free to comment below or share this post with others in the industry who might find it useful. 💡 #telehealth #healthcareindustry #remotehealthcare #patientcare #technologyintegration
Improving Telehealth Services: Calling Solutions for Remote Patient Care
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Empower Healthcare Contact Centers with One-and-Done interactions with Sovran Health© Healthcare Contact Centers, grappling with daily influx of 10,000 calls poses significant challenges for live agents. The intricacies involved in capturing specific patient demands necessitate a transformative solution. Sovran Health© provides an omnichannel approach to replace the outdated IVR system, seamlessly converting overflow demand into actionable data for strategic management decisions. Problem: Inbound Volume Overwhelm The current setup risks losing valuable data on overflow demand. Live agents may struggle to process, categorize, or report requests, leading to systemic inefficiency and data loss. Solution: Omnichannel Digital Solutions by Sovran Health© Sovran Health's virtual Contact Center solution ensures systematic data capture even in the face of simultaneous high call volumes. Each interaction is prcessed end-to-end by the virtual agent, analysed in real time, eliminating the risk of oversight. Data is captured and centralised, providing clear visibility into specific patient needs. This rich, centralised data enables management to pinpoint areas of high demand and unmet needs, offering insights otherwise not available on a daily basis. Sovran Health© data processing capabilities allow for the extraction of strategic insights customised for relevant managers and departments, eliminating silos. Management can effortlessly convert this data into compelling business cases. Sovran Health© is distributed by our trusted partners in the #UK, #EMEA and the #UAE #cloud #Cisco #google #innovation #technology #capital #humanresources #CEO #Health #digital #digitalhealth #healthcare
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The #RemoteHealthcare Market is set to reach USD 33.5 billion by 2032, transforming healthcare accessibility and telemedicine. Read More: https://lnkd.in/dv9eHy2w Major market players operating in the remote healthcare market include , Teladoc Health, Medtronic, InTouch Technologies among others. #RemoteHealthcare #Telehealth #HealthTech #MarketInsights
Remote Healthcare Market Analysis & Forecast Report, 2032
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In the ever-evolving landscape of technology, the healthcare industry stands at the forefront of innovation. Among the groundbreaking advancements within this field is the Remote Diagnostics System. Remote diagnostics systems are a type of telemedicine technology that enables healthcare providers to remotely diagnose. It also allows them to treat patients using digital tools and technologies. These systems have become increasingly important in recent years, especially in the wake of the COVID-19 pandemic, which has highlighted the need for remote healthcare services. Remote diagnostics systems use a range of technologies to enable healthcare providers to diagnose and treat patients remotely. These technologies include video conferencing, remote monitoring devices, and diagnostic tools that can be used remotely. The system can be used to diagnose a range of conditions, from chronic conditions such as diabetes and heart disease to acute conditions such as infections and injuries. #healthcare #healthcaremanagement #healthcaretechnology #techcompany Learn more about the Remote diagnostics System here: https://lnkd.in/deZKJrEB
Ultimate Guide to Remote Diagnostics Systems
https://blog.digitalinfobytes.com
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The healthcare sales landscape is evolving rapidly, and I'm excited to share some noteworthy updates on how you can adapt to these changes. 🚀 1. Technological Advancements: The integration of cutting-edge technologies is transforming the way we approach healthcare sales. From AI-driven analytics to telehealth solutions, embracing these innovations allows us to enhance the quality of care and provide more tailored solutions for our clients. 2. Focus on Value-Based Selling: The shift towards value-based care is reshaping our sales strategies. Emphasizing the value and outcomes our solutions bring to healthcare providers is becoming increasingly crucial. It's not just about the product; it's about the positive impact it has on patient care and overall efficiency. 3. Remote Collaboration: The global shift towards remote work has also impacted healthcare sales. Virtual meetings, collaborative platforms, and digital communication tools have become essential in maintaining strong connections with clients and colleagues. 4. Regulatory Updates: Staying informed about the latest regulatory changes in the healthcare industry is paramount. Adapting our sales processes to align with these updates ensures compliance and positions us as trusted partners in an ever-changing landscape. 5. Personalized Approaches: Tailoring our approaches to meet the unique needs of healthcare organizations is key. One-size-fits-all solutions are no longer sufficient. Building relationships and understanding the specific challenges our clients face allows us to provide customized and impactful solutions. As we navigate these changes, I'm excited about the opportunities they bring for growth and innovation in healthcare sales. Let's continue to learn, adapt, and lead the way in delivering value to our clients and the broader healthcare community. 💡💼 #HealthcareSales #InnovationInHealthcare #SalesStrategy #Adaptability #ProfessionalDevelopment
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"We are on a journey of continuous self-improvement" - X-on Health discuss #cloudbased telephony and 'the digital front door' of primary care access 🔐 📲 #interview #primarycare #digitalhealth #healthtech Read our in-depth interview below 👇 https://lnkd.in/e2fRvRmR
"We are on a journey of continuous improvement" - X-on Health on the digital front door of primary care access - htn
https://htn.co.uk
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VoIP technology is a game-changer in healthcare communication, and here's why your practice needs to get on board: 1️⃣ Efficiency Meets Compassion: VoIP systems balance the demand for operational efficiency with the need for responsive, compassionate patient interactions. 2️⃣ Integrative Tech Advantages: With advanced integration capabilities, VoIP simplifies patient record management, billing processes, and multi-form communication, ensuring a seamless workflow. 3️⃣ Patient-Centric Experience: VoIP isn't just about better calls; it's about meeting the high expectations of today’s patients, from automated reminders to swift, confidential service. Read more here: 🔗 https://lnkd.in/gHF5DbeS #HealthcareInnovation #VoIP #PatientCare #MedicalTechnology #HealthcareManagement #RingRx #HealthcareIT
Why Your Practice Needs to Upgrade to VoIP in 2024 - RingRx
https://ringrx.com
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Our business will get into the technical aspects of achieving telehealth integration, exploring challenges, best practices and potential solutions. Read More: https://lnkd.in/gU2jeWQK #optimization #mentalhealth #medical #appointmentcards #optimism #telehealth #integration #scheduling #medicaltechnology #melbourne #newcastle #australia
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https://www.medicalit.services
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