UrgentVet’s Post

Ever wondered how a few words can sway a decision? 🤔 Well, when it comes to choosing a veterinary practice to join, employee or client reviews are the silent game-changers. Here's the deal: Imagine you're a vet or a vet nurse weighing up your options. You stumble upon a practice with a flurry of glowing reviews. Each one is a beacon, illuminating the practice's reputation. It's not just about the state-of-the-art equipment or the convenient location; it's the stories of compassion, expertise, and care that resonate. Reviews are the pulse of a practice's ethos. They paint a picture of the day-to-day reality, beyond the job description. They tell you if the team goes the extra mile for a lost pup or stays late to comfort a worried pet parent. It's this insight that can tip the scales and with websites such as Glassdoor, employees can now review a current or ex employer with ease. But it's not all about the warm fuzzies. Reviews can also flag up red flags 🚩. They can reveal cracks in the culture or ethos or gaps in the clinical care that might give a vet or vet nurse pause for thought. No one wants to join a team that's brilliant on paper but flawed in practice. A simple lack of reviews can also be a cause for concern. In a world where trust is currency, reviews are the gold standard. They're the collective voice of the team and community a veterinary practice will serve. And for a profession rooted in care, what could be more important than that? So, whether it's a tale of a tail saved or a simple note of thanks for being a great boss, each testimonial is a thread in the tapestry of a practice's narrative. And for vets and vet nurses on the lookout for a new team to join, they could just be the deciding factor. 🐾 #VeterinaryLife #Testimonials #VetReviews

🐾 Attention Veterinary Practices! Discover how credentialed vet techs can save your practice time and improve efficiency. Our latest blog dives into the invaluable role they play in ensuring smooth operations, allowing veterinarians to focus on more critical tasks. Enhance your team's productivity and patient care by leveraging the skills of credentialed vet techs. #VeterinaryPractice #VetTechs #Efficiency #AnimalCare #PennFoster

🐾 Attention Veterinary Practices! Discover how credentialed vet techs can save your practice time and improve efficiency. Our latest blog dives into the invaluable role they play in ensuring smooth operations, allowing veterinarians to focus on more critical tasks. Enhance your team's productivity and patient care by leveraging the skills of credentialed vet techs. #VeterinaryPractice #VetTechs #Efficiency #AnimalCare #PennFoster

🧶Why Educated Cat Parents Matter🧶 Hey fellow veterinarians, have you ever thought about how much of a difference WELL-INFORMED cat parents can make? Regular, educational communication can TRANSFORM their interactions with your guidance, leading to better health outcomes for cats and HAPPIER clients. But are you fully tapping into this potential? 🤔 📧 Client Education: A Key to Better Health It’s amazing how providing clear, consistent information can positively influence cat care. By EDUCATING cat parents through regular communications, you can ENHANCE their understanding of treatments and preventive care, ENSURING they follow through with your recommendations. 😊 Boost Compliance, Satisfaction & Revenue When clients are well-informed, they're more likely to stick to treatment plans and ENGAGE in preventive measures. This not only improves their cat's health but also STRENGTHENS the bond between your clinic and its patients' parents. Educated clients feel appreciated and are more likely to TRUST your expertise, leading to lasting relationships, a loyal client base, and most importantly to you, INCREASED revenues. 🤷 Why This Matters Think about it—how often have you seen a GAP in client follow-through simply because they didn’t fully grasp the importance of the treatment? And sadly🙄, I’ve been there myself despite all my knowledge and expertise on cats. As dedicated veterinary professionals, it’s CRUCIAL you ensure your communication is as EFFECTIVE as your care. 🤔 Reflect and Improve Take a moment to think about your CURRENT communication strategies. Are you doing enough to keep your clients informed and engaged? Could more REGULAR educational communications BENEFIT your practice and your patients? 💬 Let’s Talk What strategies have you implemented in your practice to improve client education? Have you noticed a difference in client behavior with better communication? SHARE your experiences below and let’s DISCUSS how we can further enhance pet care through effective communication. If you prefer a more private conversation, feel free to PM ME. #Veterinarian #Cats #ClientEducation #CatHealth #VeterinaryPractice

In the heart of our leadership team at Community Pet Healthcare, we believe in the transformative power of individual empowerment, sparking a collective brilliance that defines our team. Every member of our clinic is a unique force, contributing specialized skills and passion to elevate our patient care. By fostering an environment that empowers everyone – be it a skilled veterinarian, a nurturing technician, or a compassionate support team member – we unlock a reservoir of potential that propels our team to new heights. Empowerment is not just a buzzword at Community Pet Healthcare; it's a daily commitment to providing resources, support, and encouragement for personal and professional growth. When individuals feel valued and empowered, they bring their best selves to the team, creating a ripple effect of excellence in patient care. Together, we're not just treating animals; we're creating a legacy of compassionate care and innovation. Let's continue to empower, inspire, and ignite – because when each individual shines, the entire team radiates brilliance! #VeterinaryExcellence #TeamEmpowerment #IgniteTheTeam #PassionInPractice #AnimalCare #veterinarymedicine #buildup

Earlier this year, my dog Pepe was attacked by another dog during our usual walk around our neighborhood. After rushing him to our primary vet, there was a long wait, especially for unexpected emergency visits. Adding to my anxiety, only one staff member was working at the front desk, and was too busy answering phone calls to provide me with regular updates. Sitting in a crowded waiting room, I had a lot of unanswered questions… How many patients are ahead of us? How long should we expect to wait? Should I try a nearby urgent care center? Is Pepe going to be okay?? The reality is, there’s a shortage of veterinarians today, and the surge in pet adoption rates during the pandemic has only increased wait times at vet practices across the country. By 2030, we’ll need 40,000 more veterinarians and 133,000 vet techs to keep up with the demand of pet ownership - AVMA (American Veterinary Medical Association). But until we can fill that void of much-needed vet workers, I can’t stop thinking about how many more pet owners and veterinary professionals alike are going to experience that same anxiety I felt during their next emergency visit. So, as I continue to see healthcare workers, including veterinary offices, leverage NextMe's virtual waiting room to enhance their patients’ experiences, I’m really proud to see that we're making a positive impact for people and their furry loved ones during this critical time of seeking care. Please consider reposting or tagging your local vet and urgent care center if you think we can help enhance your next waiting experience 🙏 P.S. - Pepe is fine now and living his best life 🐾 ❤️ 🐕 #veterinary #healthcare #urgentcare #triage #waitingroom #petcare #VeterinaryReceptionistAppreciationWeek ____ I'm John Yi, Co-founder of NextMe - A Modern Virtual Waiting Room for SMBs. Bootstrapped entrepreneur sharing stories & lessons learned weekly. Follow me hit 🔔 to stay tuned.

Ensuring that your veterinary receptionists are getting the opportunities they desire to pursue professional development is essential. Without a feeling of career progression or satisfaction, receptionist’s could start to feel stagnant and frustrated in their role, leading to low productivity or even poor retention. A recent BVRA survey https://lnkd.in/dmcwv5jq provides interesting findings on how receptionist staff feel about their job: >Over 60% said they would like the opportunity to undertake more CPD. >33% of staff said they didn’t have a dedicated CPD allowance. >Only 39% said that they were satisfied with their job At the BVRA, we have a range of CPD accredited courses designed to meet the needs of your reception staff, and consequently, your veterinary practice. From foundation courses created by experts in small animal, equine, or farm environments, through to empowerment and resilience courses, designed to help your staff build a thriving, empowered role in veterinary care. Available at low cost, BVRA memberships support veterinary receptionist with an array of exclusive benefits, including free or heavily discounted courses. Connect with your dedicated representative, Amanda Whymark to find out more or visit https://lnkd.in/eaWx947r

Action Monday: The Business Case for Elevating Veterinary Nurses In the fast-paced world of veterinary care, fully utilizing and appreciating veterinary nurses isn't just good practice—it's smart business. By recognizing and leveraging the specialized skills of veterinary nurses, we not only enhance the quality of care but also improve operational efficiency. Our clients often underutilize (and underappreciate) the brilliant gifts they have right in front of them: highly skilled professionals who can make their jobs easier. Being strategic means delegating with confidence, reducing burnout, and being able to focus on expanding the business. It's time to move beyond pizza parties! Elevating veterinary nurses means acknowledging their value through appropriate roles, responsibilities, and rewards. It’s time to transform your practice by investing in the professionals who make the most significant impact. Take action today by appreciating and elevating veterinary nurses. Your business and your team will thank you! #VeterinaryNursing #PracticeManagement #VetTechs #CVC

🌟 Staff retention in vet practices is key! 🐾 Veterinary professionals, now more than ever, are in high demand. With the rising complexity of veterinary medicine and the emotional toll of the job, retaining top talent is a crucial challenge that practices face. Here are several strategies vet practices can implement to keep their staff onboard and satisfied: 1️⃣ Invest in Continuing Education - Offer opportunities for your team to learn and grow. CPD budgets or days off for training can make a huge difference. 2️⃣ Well-being Support - Vet life is tough! Providing access to mental health resources and ensuring regular breaks can help manage stress. 3️⃣ Fair and Competitive Compensation - It's not just about salaries; consider bonuses, pension contributions, and other perks. 4️⃣ Positive Workplace Culture - Foster an environment where feedback is encouraged, and achievements are celebrated. 5️⃣ Career Progression - Map out clear career paths within your practice to show your team there's room to advance. Implementing these steps can go a long way in maintaining a dedicated and passionate veterinary team. Let's keep our vets thriving, not just surviving! 💼👩⚕️👨 ⚕ #VeterinaryMedicine #StaffRetention #VetLife 💚🐶🐱

At Integrative Pet Wellness Center, strong teamwork between Lily Chen, DVM, CVA, CAAS, Practice Owner and Dianne Shigenaka, RVT, CFVP, CA, Practice Manager is essential. Here’s what makes our partnership successful: 1. Open Communication: Regular discussions keep us aligned and proactive in addressing challenges. 2. Weekly Meetings: Our 1-hour weekly meetings ensure we stay coordinated and focused on our goals. 3. Quarterly Check-ins: We conduct quarterly check-ins not just with our employees, but also with each other to ensure everyone’s needs and goals are met. 4. Shared Vision: Working towards common goals helps us maintain a cohesive and focused approach. 5. Complementary Skills: Our individual strengths and expertise create a balanced and effective team. 6. Mutual Respect: Respect for each other’s roles fosters a positive work environment. Through these practices, we maintain high standards of care and service at Integrative Pet Wellness Center | Dr. Lily Chen. Here’s to continued success and growth! #VeterinaryPractice #Teamwork #Communication #PracticeManagement #VeterinaryCare