Ulta Beauty’s Post

Let's talk Salon Retail. When selling retail items in your salon, there are often objections regarding clients not wanting to buy products after having just paid for beauty treatments. There is also a stigma attached against this in the industry with professionals not wanting to look like pushy sales people. The truth is, looking into selling retail products in your salon can really boost your revenue and help create a lively salon atmosphere in addition to helping to maintain the treatments that you provide. 🙌 Credit: Gloss Nail Co #salonrated #salonretail #cuticlebalm

🌟 Why Personal Care Isn't Personalized Anymore and How Salons Can Fix That🌟 In today's fast-paced world, the art of personalized care seems to have faded from most our services. Standardised treatments and one-size-fits-all approaches dominate the beauty industry, leaving clients feeling like just another appointment slot. But true beauty isn't about fitting into a mold—it's about celebrating individuality. Why has personal care lost its personal touch? - High Demand:The rush to accommodate more clients often leads to shorter, less tailored services. - Lack of Training:Many professionals aren't trained to adapt their skills to individual needs. - Standardized Products: Over-reliance on generic products that don’t cater to unique hair or skin types. How can salon businesses reclaim personalisation? 1. Comprehensive Consultations: Take the time to understand each client’s specific needs, preferences, and lifestyle. 2. Ongoing Education: Invest in continuous training for staff to keep up with new techniques and personalized care trends. 3. Personalised Products: Offer a range of products that cater to diverse hair and skin types, and consider creating bespoke formulations. 4. Feedback Loops: Implement a system for regular client feedback to continuously refine and personalise services. 5. Introduce AI empowered chatbots to understand customer requests, so you can offer personalised service as they walk in to their appointment. By refocusing on personalised care, salons can not only enhance client satisfaction but also build lasting relationships based on trust and individual attention. Let’s bring back the personal in personal care! 🌺 #PersonalisedCare #BeautyIndustry #Salons #ClientFirst #CustomizedBeauty #Personalisation #AIChatbots

Are you a #Nigerian beauty industry professional?   Join us to connect with an international community of like-minded beauty industry professionals.   Follow us to stay tuned for the latest news and updates.   * * *   #Nigeria #beautyprofessionals #beauty #beautyindustry #business #businessclub #GetClients #Innovation

Are you an #Israeli beauty industry professional?   Join us to connect with an international community of like-minded beauty industry professionals.   Follow us to stay tuned for the latest news and updates.   * * *   #Israel #beautyprofessionals #beauty #beautyindustry #business #businessclub #GetClients #Innovation

🏪 A local business is one that sells its products and services to consumers in its own city, town, or geographic area. For example: 🏪 Barber Shop 🏪 Restaurants. 🏪 Hair Salon. #medspa #medicalclinic #medspas #esthetician #onlinemarketing #onlinemarketingstrategies #growthbusiness #mediglowads #localbusiness

Things They Don't Teach You in Beauty School I’m starting a series of posts about things I wasn’t taught in beauty school but wish I had been. Each week, I receive messages asking how to break into the beauty industry or how to level up into the next role. I realized most of what I've learned in the beauty industry was self-taught. If someone had shared with me sooner, I would have gotten here 10 years faster. I'll be posting every week to teach you the lessons I learned over the past 17 years so you can learn from my successes, avoid my failures, and save yourself a heck of a lot of time. I'll also share some funny stories from my past 10 years living in NYC. You can already check out: - The Art of The Aesthetic Consultation - How to Get Your Free MBA in the Beauty Industry -The Power of Brand Partnerships Interested in following along? Click here: https://bit.ly/3UB6MgQ #beautyindustry

A few folks took offense to yesterday's post - mostly estheticians selling "exclusive" spa or derm office brands. Let's clarify what I ACTUALLY SAID - not the narrative you created to be offended by. I DID NOT SAY that exclusive spa, salon, and derm office brands were the same as everything available over the counter (OTC), including drugstore brands. I DID SAY that they are not prescription products and do not require gatekeepers. I AGREE that highly active, targeted skincare requires education to achieve the best results. But should these products only be sold following a mandatory in-spa/in-office consultation? NO. I understand that exclusive skincare brands add a healthy revenue stream to spa and derm office income. I do not hate that hustle. Make your coins Mama! I DO have a problem with skincare brands being presented as prescription-like or prescription-strength because they are marketed as "clinical," "cosmeceutical," or "professional" and unnecessarily kept behind a velvet rope. It's simply untrue and nothing more than marketing jargon. So, if you've chosen to be offended by my telling the truth about spa and derm office exclusive brands using misleading (non-clinical) data and blatant misinformation to describe their product's efficacy... Then, YOU are part of the problem and should be more transparent with your clients. #ISaidWhatISaid #SorryNotSorry #ClinicalSkincare #Cosmeceuticals #ProfessionalSkincare

Are you an #Algerian beauty industry professional?   Join us to connect with an international community of like-minded beauty industry professionals.   Follow us to stay tuned for the latest news and updates.   * * *   #Algeria #beautyprofessionals #beauty #beautyindustry #business #businessclub #GetClients #Innovation

De-positioning isn’t just a buzzword—it’s a strategy for growth. Give your beauty clinic the competitive edge by offering tailored services, listening to clients’ needs, and providing solutions that make a difference. 💡 #BeautyBusiness #ActiveListening #BeautyClinic #CustomerSatisfaction #PersonalizedService

The client may always be right, but they are always the client.    Is managing salon client complaints something your stockists struggle with?    Read my latest article on this topic in Professional Beauty Australia here: https://bit.ly/3U62gZg #clientcomplaints #saloncomplaints #stockistchallenges #professionalbeauty #professionalbeautyaustralia #probeautyaus