UKG’s Post

Happy new month folks! It's a month to push harder💪, a month we shall all get that one 'YES' that would make a great difference in our career path. I hope this encourages someone out there💪 #customerexperience #customercare #virtualassistantservices #remotework #openforwork #customerfeedback #hiringimmediately #hiringnow #applynow

Hey there, Customer Success Champions! 🚀 The moment we've all been waiting for is here—it's time to find the superstar who will lead our Prowly Customer Success Management team! 🌟 If you: - Know the ins and outs of customer success, not just in theory but in real-world scenarios 💡 - Have a track record of leading or coaching CSM teams to victory 🏆 - Love diving into new methods, experimenting, and conquering challenges 🎨 - Can measure customer success with your eyes closed and deliver real business value through CSM activities 💼 - Thrive on human connections, understand diverse perspectives, and speak both English and Polish fluently 🗣️🌍 If you nodded enthusiastically to the checklist above, what are you waiting for? Hit that apply button and let's make magic happen! 🎉 But wait, there's more: - You'll be joining a company that was called Dream Employer of 2023, filled with passionate and innovative souls 🌈 - And the icing on the cake? You get to report directly to moi! 😄 Got questions or an awesome recommendation? Shoot me a message! Let's turn this opportunity into something legendary. 🚀 #CustomerSuccess #DreamTeam #ApplyNow #CSMLead #JoinUs #StayProwly

At Zendesk, we are a team of experience champions. We TAM differently. I wanted to expand on the core principles of all technical account management, as well as giving away some of what I find to be the most important in each area. If you have been following along. I hope you have anticipated this. Technical Account Managers (TAMs) play a critical role in ensuring a successful partnership by executing the following core principles. You have to be #customerobsessed in all you do on this team and I wanted to expand on what that looks like to me as a leader to coach and guide my team toward success. Effective communication becomes paramount, and strategies such as conducting interviews, facilitating workshops, and establishing continuous feedback loops with clients are key. Navigating organizational dynamics is also crucial, and adapting your communication styles to align with the organizational culture of the appointed account can go a long way. **Proactively addressing any existing technology concerns and emphasizing the positive impact of new technology initiatives is equally important.** When it comes to technical landscape assessment, a comprehensive audit of the current technical infrastructure is essential. Evaluating existing systems and their compatibility with recent technological advancements, as well as identifying strengths, weaknesses, opportunities, and threats, can guide a tailored deployment strategy. Assessing scalability and efficiency, prioritizing security assessments, and implementing stringent data protection measures are also important considerations. Establishing Key Performance Indicators (KPIs) is another crucial aspect of a TAM's role. For us, this means partnering with clients to identify revenue and cost saving opportunities or goals to drive lifetime value, tenure, or loyalty. Collaboratively defining SMART goals with stakeholders within the appointed account, aligning KPIs with both technical and business objectives, implementing real-time monitoring mechanisms to track KPIs, and fostering a culture of continuous improvement are all key. In conclusion, the implementation of effective communication strategies, a thorough technical landscape assessment, and the strategic establishment of KPIs are all essential. This approach fosters trust in the relationship and sets the stage for a successful partnership with your clients! P.S. I’m always interested in feedback from anyone out there looking to break into the TAM career or make a transition from operations, customer success, or professional services roles to becoming a TAM. Hit me up! 🤙

Hi Internet, I'm often posting about my affinity for my time at Zendesk. If I have one regret it's that I didn't join sooner! We're a growing company focused on delivering next-gen customer experiences. We focus on simple things; celebrate success(and each other); and work to do what's right by our customers. I love it here - and think you might too. HMU if you want to chat about any of our current openings. #zendesk #cxchampions #customersuccess

It is now officially a year since the big change happened in Servicepoint d.o.o. My team ( Nejra Hadžiabdić; Amina Murtic; Irma Đidelija; Adna Zeljkovic; aldin muratagic) and I had a very difficult task: After a turbulent period, how to make the company again financially stable? How to regain trust form our employees? How to improve our reputation, especially regarding potential candidates? External partners? We had to react fast. And especially, we had to react smart. And that is what we did - with overwhelming success. Not only did we make the company financially strong again, but in short time managed to send a message to both potential candidates and external partners - we are strongly standing on our feet, and with us you have a trusted employer/partner. As we can see through the many applications to job ads and messages sent by companies seeking for partnership - we succeded. With no external financial advisory, no marketing agency. All by ourselfs. This is what great teamwork does. Great job! #teamwork

One of the best things that ever happened to me. Although I was hired as an AE, I spent my first 7 weeks on the Biz-Dev team at Qualtrics. We didn't have onboarding in place for the product I was going to be selling and ramping was all about one of their core values = being scrappy. I went from having my own office to an open floorplan, no hiding, with every piece of data and metric readily available and transparent for all to see. EYES WIDE OPEN. Getting in the trenches, prospecting, building pipeline, helping with support and more helped me RAMP up incredibly fast. None of that time was wasted. No role is too small for anyone in the company. For those ramping or scaling teams, consider getting creative with employee onboarding.

Wondering what makes J4RVIS more than just a workplace? Here's a sneak peek into why our team chooses us every day: 🌍 1. Choose where you want to work: With us, you pick your workplace - home, office, or a blend of both! 🚀 2. Choose your career: Transparent career paths? We’ve got them. You’re in control. Move up when YOU feel ready, not after a long wait. 🎉 3. Find the fun: Work is fun here! Celebrations, milestones, or simply a job well done - we’re here for all the applause. 📚 4. Feed your curiosity: Elevate your skills with our paid certifications and training. Dive deep with our study leave. Your growth is our success. ❤️ 5. Cultivate wellbeing: Your well-being is our priority. From dedicated mentorship to our proactive wellbeing committee, we ensure you're cared for. 🤝 6. Give back: Through the Pledge 1% initiative, we give back, making a difference in our communities. Your work here impacts more than just the bottom line. So, if you're looking for more than just a job, discover our current opportunities. Dive into challenges, celebrate victories, and craft a brighter future with J4RVIS. Are you in? https://lnkd.in/g8m7537F #J4RVIS #JoinUs #CareerOpportunities #WorkCulture #ForaBetterTomorrow Salesforce MuleSoft Jannis Kearney Bott ☁ Pascal U.

🌟✨ Finish Strong Friday! ✨🌟 As we wrap up another incredible week, let's take a moment to reflect on our achievements and celebrate our successes. Every task completed, every goal surpassed, and every challenge overcome has brought us one step closer to our dreams. But our work isn't done yet! Today isn't just another day—it's an opportunity to finish the week with a flourish, to give it our all, and to leave a lasting impression. Let's harness the energy and momentum we've built throughout the week and channel it into today's tasks. Remember, it's not about how you start the week, but how you finish it. So let's roll up our sleeves, dive into our work with passion and determination, and make this last day count! Together, we can achieve anything we set our minds to. Wishing you all a productive and fulfilling Finish Strong Friday! 💪✨ PS: If you are actively looking for opportunities and want to join a globally remote team, check out our careers page! #FinishStrong #FridayMotivation #WeekClosure #RemoteSales #GlobalOpportunity #SalesCareer #WorkFromAnywhere #SalesJobs #SalesRepresentative #RemoteJob #GlobalTeam #CareerGrowth #SalesSkills #DigitalNomad #SalesSuccess #RemoteWorkLife #SalesExcellence #JoinOurTeam #SalesHustle #SalesForce #GlobalWorkforce #SalesProfessionals #SalesWorld #Hiring #WFH #RemoteJobs

Hey everyone — it’s been a while since we shared one of these, so allow us to introduce you to Kelly Poon, Customer Success extraordinaire ✨ Here’s what she has to say about her journey with Leapsome 👇 “I never get bored of talking about People Enablement because there is so much more to it than just performance and productivity — it’s about weaving together engagement, personal aspiration, feedback, learning experience, clear alignment, and a shared journey towards success ♾️ As someone who loves seeing values in the big picture, I was thrilled when I first learned about Leapsome. My eyes lit up — this platform isn’t just about streamlining people enablement processes; it’s about enabling teams like ours to connect these often scattered dots for more strategic and data-driven decisions 🧠 I would have told you this two years ago as an eager Leapsome customer. And today, I’m on the inside track, working side by side with an incredible team to amplify our impact 🙌 Through the lens of a senior CS enablement manager, I’m even more confident that our customers are in very good hands. It’s a genuine, humble, and vibrant group, each with their unique talents and experiences, united by a singular mission — to empower our clients to succeed and co-create the future of work where people flourish and find fulfillment in what they do. The beauty of Leapsome’s value lies in its evolution — much like our customers’ needs. As the landscape of people-tech transforms, we remain committed to staying ahead of the curve, growing hand in hand with the organizations we serve. I’m immensely proud and grateful to stand among a team that I’ve been supporting for while and contributing to a cause that’s close to my heart 💜” Excuse us while we have a moment 🥺🤧 We 🫶 you, Kelly! Interested in joining the team? Check out the comment below 👇#LifeatLeapsome