Ubiquity’s Post

Consumer-facing companies are preparing for growth in 2024 by embracing tech-powered business models. Our latest Next in consumer markets 2024 report highlights six key areas for development in the year ahead.

🌟 4 Reasons Why Connected Warranty Intelligence is a Game-Changer 🌟 Proactive Issue Resolution: With real-time data and predictive analytics, identify and address potential issues before they escalate, saving time and reducing costs. Enhanced Customer Experience: Provide seamless and personalised support, ensuring customers feel valued and confident in your brand. Streamlined Operations: Automate and optimise warranty processes, freeing up valuable resources to focus on innovation and growth. Data-Driven Insights: Leverage actionable insights to improve product quality, refine strategies, and make smarter business decisions. Connected Warranty Intelligence is transforming the way we manage warranties—boosting efficiency, enhancing customer satisfaction, and driving success. 🚀 iWarranty Dr Ruby Pillai Wojciech Szejerka Juan Crosby Tolu Oluwagbemi Kacper Senecki Divyanshu Tyagi John Hartley Cambridge Judge Entrepreneurship Centre If you are a SME business, book a demo today: https://lnkd.in/e_FZaDka #WarrantyIntelligence #Innovation #CustomerExperience #BusinessGrowth

💡Customer service can no longer be regarded as nothing more than a support function. Instead, it must become a critical component of a company's strategy, owing to the fact that by adopting a customer-centric approach, organisations can enhance their operational efficiency and gain a competitive edge. 📰 In this article, we focus on the most crucial elements your organisation needs to get in place to kick you off on an exciting way forward. Learn more about the article 👇 https://lnkd.in/eP-ttRvY #PwCBelgium

If your CX programs are not producing results, it’s time for something new. Contact us to see how the Verde Group can turn your CX program into an actionable plan that actually works. READY TO TALK? Book an intro session with the Verde Group to discover how you can enhance the impact of your CX program. We want to help you find methods to anchor your customer insights firmly within your business framework, driving stronger ROI and increasing executive buy-in. Book now: https://lnkd.in/gvD7i2Wb #cxstrategy #cxmanagement #cxconsultants #cxstrategythatworks #reducingrisk #verdegroup

Our Question of the Week is all about improving customer service. Enhancing your customer service can help spark innovation and achieve a competitive advantange. Assess the strategies you are currently utilizing to deliver customer services. Think about embracing technology, fostering a customer centric culture and leveraging feedback looks. Transforming customer service towards excellence is an attainable goal any organization can achieve. Have a question you want answered? Share it in the comments below! 👇 #QuestionOfTheWeek #CustomerServiceExcellence #BusinessInnovation #mdconsultingcompany #DrMaria

🚀 Ready to level up your business in 2024? Whether it's streamlining operations, boosting productivity, or enhancing customer experience, we've got your back! Let's work together to craft the perfect solution for your process improvement goal. You have the questions, we have the solutions! #BusinessGoals #ProcessImprovement #2024Success 💼✨

Are you tired of the inefficiencies of analogue systems in your business? Upgrade to an automated system that streamlines your processes and saves you significant costs. Don't let outdated technology hold you back from reaching your full potential. Make the switch today. #ai #processimprovement #automation

Hot on the heels of last week's fantastic webinar about how to approach integrated CX by gathering the strongest signals comes the next installment: https://lnkd.in/dNQbxcRr Get registered today for this event, which is sure to be insightful!

Download this session where we uncovered the secrets of Angi. Get ready to hear how Angi transformed productivity using real-time data and automated forecasts, proving that magic exists in the world of numbers. In this not-so-boring seminar, you'll learn: - How to make outsourced agents as accountable as your cat when it hears the treat bag rustle (spoiler: it involves a lot of data and maybe some catnip). - Why combining improved intraday forecasting with productivity gains is like finding the perfect pizza topping combo—everyone wins, and you end up with delicious results! - The three key metrics that’ll help you optimize BPO productivity, so you can finally impress your boss without resorting to interpretive dance. https://lnkd.in/g3CZemtG hashtag #wfm #wem #contactcenter #callcenter #digital

By streamlining processes, modernizing legacy systems, creating engaging experiences, and fostering innovation, Financial institutions can stay competitive, secure, enhance customer satisfaction, and drive growth. Read this blog to find out how: https://zurl.co/zeed #DigitalTransformation #Integration #ConnectedEnterprise #Modernization #FinancialServices #FinServ