Town of Lexington, South Carolina’s Post

Skills To Look 4 When Hiring for Customer Support Specialist 1. Emotional Intelligence 2. Good Communication 3. Resourcefulness 4. Passion

To Apply page has some problems

10 Different Benefits of Hiring a Virtual Assistant for Business Owners Improved Customer Service: Virtual assistants can handle customer inquiries, resolve issues, and provide support, ensuring that your customers receive prompt and reliable service. Their availability and professionalism contribute to a positive customer experience and can lead to increased customer loyalty. #CustomerSupport #ExceptionalService

Setting up a customer service team is a pain in the a##. I'm joking. Half joking. It's a lot of work. Here are the overall requirements.. #1) Hire customer service representatives. #2) Have the right tech in place. #3) Train, manage for performance. #customerservice

What do clients look for in customer support? Well, there are many things or skill set clients except from a customer support before employment. I would be mentioning just a few. (Most important.) Here are the key skill sets clients expect from a customer support representative. 1. Good communication skills: Clear, concise, and effective communication via phone, email, chat, or social media. 2. Strong problem solving skills: Ability to resolve issues efficiently and effectively. 3. Product knowledge : Having an In depth understanding of the product or service offerings. 4. Empathy and active listening: Ability to understand and relate to customer concerns and inquires. 5. Positive attitude and enthusiasm: Maintaining a positive and helpful attitude at all times. By possessing these skills, you'll be well equipped to deliver exceptional customer support and meet client expectations. With that being said, I wish you the best.💜 P.S: Need a customer support to tackle your support needs and work life in general? Send a DM! #remotework #customersupport #Clientsatisfaction #customerexperience #supportexcellence

10 Different Benefits of Hiring a Virtual Assistant for Business Owners Improved Customer Service: Virtual assistants can handle customer inquiries, resolve issues, and provide support, ensuring that your customers receive prompt and reliable service. Their availability and professionalism contribute to a positive customer experience and can lead to increased customer loyalty. #CustomerSupport #ExceptionalService

🌟 Transforming Customer Support through Technical Expertise 🌟 Hello LinkedIn community! I hope everyone is doing well. Today, I want to share some insights I've gained over my 5 years in customer support, specifically in the tech sector. 👉 Customer-Centric Approach: One principle that has guided me throughout my career is the importance of putting the customer first. Active listening, efficient problem-solving, and making each customer feel valued are key ingredients for a positive experience. 🛠 Technical Troubleshooting: It's not just about solving problems; it's about doing it in a way that builds trust. I’ve specialized in diagnosing and resolving technical issues, which has significantly streamlined the onboarding process for many clients. 🤝 Cross-Functional Collaboration: Customer satisfaction is a team sport. In my roles, I've worked closely with sales, legal, and product teams to ensure a cohesive and positive customer experience. 💡 What's Next? I’m currently exploring new opportunities where I can bring my customer-centric approach, technical skills, and collaborative abilities to a mission-driven company. If you know of any roles that could be a good fit or just want to connect, please feel free to reach out! Let's keep the conversation going! What are your best practices for ensuring exceptional customer service? #CustomerService #TechnicalSupport #CustomerExperience #CareerOpportunities #Teamwork #CustomerSatisfaction

Don't you hate it when you are inundated with b/s search results on the web when you're looking to hire? Monster this, Glass Ceiling that, qualified people lost in a sea of algorithms that don't help anyone but the website. We met Ellie Reda and there is nothing like speaking with a human who can connect you with the right people for your company. AI can't do that as much as AI is useful. It cannot determine if someone's personality is going to vibe with your brand culture or your client base. That takes human awareness, conversation, engagement. Check out Ellie's company. We try not to promote any single business since we're not an advertising company, but once in a while someone comes along that just knocks us on our asses!

The best way to live a laptop lifestyle is getting into high ticket closing. Remote customer support is awful. Coding is cool, but exhausting. In high ticket sales you wait for meetings and close them. Best. Job. Ever. #sales #marketing

Didn't Think Answering Emails Could Be This Awesome! My Customer Support Adventures Who knew customer support could be such a wild ride? I started out thinking it was just about answering questions, but ternyata (Indonesian for "it turns out") it's so much more! Sure, there are technical troubleshooting moments, but the best part is getting to know the people behind the emails. Understanding their needs, calming them down when they're frustrated, and working together to find solutions - that's what makes it fun! Every interaction feels like a mini-quest to turn a frown upside down and create a customer who raves about our company. Pretty cool, right? What about you? Any hidden gem careers surprise you? Share your stories in the comments! #customersupportlife #careeradventures #communicationwins #alwayslearning