The Collab Collective’s Post

🎉 Direct from InfoComm 2024: Crestron Innovations with Dan Feldstein and Brad Hintze: Exploring Video Conferencing and More🎉 As part of our Direct from InfoComm Expo series, Craig Durr had the privilege of interviewing Dan Feldstein, CEO and President of Crestron Electronics, and Brad Hintze, EVP of Marketing for Crestron Electronics. We discussed Crestron's impressive history of innovation, its commitment to an open ecosystem, and the latest advancements in video conferencing and intelligent video solutions. The full interview is here 👉 https://hubs.ly/Q02B-Kn_0 In this insightful conversation, we explore: 🔶 Crestron's Legacy and Innovation: Hear from Dan Feldstein about his 30-year journey with Crestron, from software engineer to CEO, and how his engineering background influences the company's innovative spirit. 🔶 Cutting-Edge Video Conferencing Solutions: Discover Crestron's latest advancements in video conferencing technology, including the new features of Automate VX and intelligent video solutions. 🔶 Open Ecosystem and Customer-Centric Approach: Learn about Crestron's commitment to an open ecosystem, enabling seamless integration with various UC platforms, and their focus on putting customers' needs first. 🔶 Sustainability and Social Responsibility: Explore Crestron's initiatives around sustainability and social responsibility, and how they engineer products with a longer lifespan to reduce environmental impact. #InfoComm2024 InfoComm Show

Here is recent blog post from our Chief Analyst, Craig Durr. Five9 has enhanced its integration with Zendesk, bringing even more power and efficiency to customer interactions. Here are two key highlights that stood out to us: 🤝 Seamless Workflow: The improved integration ensures a more streamlined workflow, allowing customer service teams to manage interactions more efficiently. This means faster resolutions and happier customers. 📊 Enhanced Analytics: With deeper integration, businesses can now gain better insights into customer interactions through advanced analytics. This helps in making data-driven decisions to improve service quality and operational efficiency. Learn more about how Five9 and Zendesk are working together to elevate customer service experiences here: https://lnkd.in/gfsYNuYW

The Surgeon General has declared a loneliness epidemic, exacerbated by the surge in virtual meetings. Despite increased interaction, many feel more isolated than ever. Here are some solutions to address workplace isolation: 1. Limit Meetings: Focus on quality over quantity. 2. Promote Genuine Connections: Encourage casual check-ins and social interactions. 3. Use Collaborative Tools: Opt for virtual whiteboards and collaborative platforms. 4. Offer Mental Health Resources: Provide support and guidance. 5. Encourage Community Engagement: Foster connections outside of work. Check out the full article for more insights: Full Article: https://lnkd.in/gjXqA6uz 🌐 #CraigDurr #EmployeeExperience #WorkplaceWellness #LonelinessEpidemic #HybridWork

📰Here is some news. 📰 @The Collab Collectivehas been quietly creating an insightful catalog of blog posts about the industry. You can now read the entire archive of blog posts here - https://lnkd.in/gxDy2nC7 . To get you started, here is one written by Chief Analyst Craig Durr about @RingCentral RingCentral Platform Expansion: RingSense AI APIs and Workflow Builder https://lnkd.in/gE-5yRUN

Big shift alert! 🚨 For the first time since the pandemic, full-time office workers outnumber hybrid staff, according to Hays. 43% are now office-bound five days a week, up from 36% last year, while hybrid work has dipped to 39%. This change is driven by major companies like Disney and Amazon pushing for more in-person collaboration. Even Zoom's CEO emphasized the value of face-to-face creativity. What do you think about this shift back to the office? Is it here to stay? Read more: https://lnkd.in/gbCPXyeR 🌐 #HybridWork #OfficeLife #WorkplaceTrends #RemoteWork

I'm excited to share a quick insight from my chat with Brad Hintze at InfoComm Show, in which he highlights Crestron Electronics's commitment to sustainability and long-lasting product design. #InfoComm2024 #Sustainability #Crestron #WorkplaceCollaboration

From Craig Durr, our Chief Analyst - "What I really like about Dan Feldstein, CEO of Crestron Electronics, is his accessibility at events like the InfoComm Show. During this interview, we laughed at how I put my foot 👣 in my mouth and did not recognize him the first time I met him on the Expo floor, but it is a clear statement to me of how he thrives by meeting customers wherever he can." Find the full interview here. https://hubs.ly/Q02B-Kn_0 Brad Hintze Crestron Europe

Here is our very own Craig Durr, and a "behind the scenes" preview of a conversation he had with Josh Blalock and 😀 Danny Hayasaka 😀talking about the powerful combination of Jabra and Microsoft. Benefits for the customer AND the partners like Call One, Inc. where Danny is very active with direct customer interactions. This one will be posted soon - please check back. InfoComm Show

The Collab Collective is an industry analyst firm focused on workplace collaboration and communication. We help technology vendors and IT decision-makers understand the nuances of the workplace, the workflows, and the workforce that define the modern work experiences. OUR NAME Our name, The Collab Collective, embodies our mission. It's not just a statement about the technology we cover (we cover many more!). We actively promote interactive relationships with vendors and IT leaders. Unlike traditional analysts, we engage in active collaboration to uncover workplace insights. Success comes when we work together. OUR TEAM We are more than a boutique firm. Supported by a full-service marketing and creative agency, video editors, writers, data scientists, and content creators, we can tap into an ecosystem of experts and bring holistic views to life.  This ecosystem of experts comprises analysts, researchers, corporate real estate, HR, and IT executives, as well as end-users, to uncover hidden workplace stories. OUR APPROACH We turn away from the isolated, ivory tower mindset, embracing the power of engagement instead. By diving deep into the dynamics between technology providers and IT leaders, we foster a partnership-driven environment. This method highlights the untold narratives within workplaces, helping you drive better decisions and reach more people. If you want to stay up-to-date with us, follow our LinkedIin page, and keep an eye on some future activities. Insights | Strategy | Influence Let's Work Together