Tencent’s Post

In a world saturated with promises of efficiency, the true meaning can get lost in the noise. As Mike Novosel puts it, highly-regulated industries are in need of a more nuanced solution for their content delivery. At Constellation, efficiency is not just a buzzword—it's our foundation. To us, it means multiplying content output, eliminating delays in the review process, and above all, reaching your audience faster with unparalleled precision. Click here to learn how Constellation can help you generate compliant, omnichannel, and localized assets at scale: https://lnkd.in/g5U2D-NU #compliance #marketingautomation #contentcompliance

The Future of Retail: Adapting to the New Consumer Landscape The retail industry stands on the brink of a new era, shaped by evolving consumer expectations and technological advancements. My prediction? The future of retail is personalized, experiential, and seamless. Consumers are seeking authenticity and personalized experiences. They want to feel a connection to the brands they support. Retailers must evolve to offer more than just products; they must provide stories and experiences that resonate. Technology will play a pivotal role, with AR and VR transforming the shopping experience, and AI personalizing customer interactions. The integration of online and offline channels will create a seamless journey, blurring the lines between physical and digital spaces. Retailers that adapt to these changes, focusing on personalization, experience, and seamless integration, will not just survive; they will thrive. What's your vision for the future of retail? #FutureOfRetail #ConsumerExperience #RetailInnovation #Omnichannel

🔥 Fresh from the #SBRTechExcellenceAwards: Key insights from our CEO and Founder, Thomas Laboulle! 🎙️ Balancing omnichannel capabilities: While it's essential to connect with customers on their preferred platforms, brands must resist the temptation to over-extend and add too many channels, which can dilute their impact. 📈 With brands deploying several OTT channels as part of their customer engagement strategy, it is all the more important to measure the conversion rate that they can get for the use case they are trying to resolve. 📱 A key strategy we champion: Brands with applications should invest in proprietary communication channels, and consolidate interactions within their app. This includes chat, voice calls, video calls, and notifications, to ensure a centralised and seamless experience. 🎥 Eager to dive deeper? Watch the video clip to catch all the insights. #customerexperience

 Unveiling the Dynamics of Double 11: A Shift in Consumer Engagement. This year's Double 11 shopping festival witnessed a remarkable surge in demand for value-for-money products, coupled with the undeniable popularity of livestreaming. Brands, empowered by AI-driven tools, are reshaping customer engagement by seamlessly integrating entertainment into their core strategies. Consumers, displaying heightened rationality in consumption, are placing a strong emphasis on the cost-performance of goods. #eCommerce platforms strategically target shoppers with compelling "low prices," while digital interactive experiences play a pivotal role in fostering connections with young users and enhancing overall engagement. As a trailblazer and digital business enabler in China's brand e-commerce service industry, #宝尊电商 #Baozun takes pride in making a comprehensive contribution to the success of this Double 11 promotion. Stay tuned for deeper insights into the evolving landscape of retail! #Baozun #Double11Insights #Phygital #CustomerExperience #Retail #Omnichannel #SocialCommerce #DigitalCommerce #ConsumerInsights

As the commerce industry continues to evolve, one thing becomes increasingly clear: the importance of embracing an omni-channel experience. In today's market, consumers crave seamless interactions across various touchpoints, whether it's browsing online, visiting a physical store, or engaging via social media platforms. As the market grows, so does the need for businesses to adapt and excel in delivering a unified and cohesive experience. By offering multiple channels for interaction, businesses can meet customers where they are, fostering deeper engagement and connection. Omni-channel strategies open up new avenues for sales and revenue generation. By providing customers with the flexibility to shop how and when they prefer, businesses can capture sales that might otherwise be missed. As the commerce landscape continues to evolve, embracing an omni-channel strategy isn't just a luxury—it's a necessity for staying relevant and thriving in today's market. Let's embark on this journey together, transforming challenges into opportunities, and creating memorable experiences that resonate with customers at every touchpoints #OmniChannel #Commerce #CustomerExperience #BusinessGrowth #Adaptation #Innovation I'd love to hear your thoughts on this pivotal topic! How do you envision the future of commerce evolving in an increasingly omni-channel world?

Thrilled to have attended Meta's exclusive Omnichannel Retail Summit today with my colleagues! This insightful session brought together Meta India and global teams to share industry-leading insights and key learnings tailored specifically for the retail sector. Key 3 takeaways included: 1. How AI is enabling retailers to personalize the customer journey and optimize in-store experiences. 2. The growing importance of messaging platforms like WhatsApp and Messenger in driving customer engagement and sales through CTWA 3. Leveraging the power of platforms like Instagram Reels to connect with audiences in an engaging and informative way.

The future of retail: trends and strategies for brick-and-mortar stores in a digital world. . . The retail landscape is evolving rapidly, and brick-and-mortar stores must adapt to stay relevant in a digital world. Let's explore some key trends and strategies that can shape the future of retail: Experiential Shopping: Offering immersive and memorable experiences that go beyond traditional shopping. Think interactive displays, personalised services, and events that create a lasting connection with customers. Seamless Integration: Blending the online and offline worlds to provide a seamless shopping journey. From click-and-collect options to in-store digital experiences, integrating technology can enhance the customer experience. Customisation and Personalization: Tailoring products and services to meet individual preferences. Whether it's personalised recommendations or customisable products, consumers crave unique and personalised experiences. Omnichannel Approach: Creating a cohesive brand experience across multiple channels. A strong online presence, social media engagement, and mobile-friendly strategies can drive customer engagement and loyalty. What innovative strategies should brick-and-mortar stores adopt to thrive in the digital age? Share your thoughts in the comments below! 👇 #FutureOfRetail #BrickAndMortar #DigitalTransformation #CustomerExperience #ExperientialShopping #OmnichannelStrategy #Personalization #Innovation #RetailTrends #BrandzaRetail

Yoni Sidi, CEO, recently shared his expert insights on creating successful omnichannel experiences in the iGaming industry. 💡 A successful omnichannel strategy integrates user-friendly design, seamless functionality, personalised experiences, robust security, and responsive customer support. These elements are crucial in online and retail settings to attract and retain users. 👨🏻💻 Yoni highlights how much online platforms can learn from the retail sector, especially in creating immersive, personalised user experiences. 💬 "Creating an omnichannel environment is crucial," Yoni explains. He cites consistency, convenience, and continuity as the three pillars of engaging omnichannel experiences. 🏛️ At Wiztech, we leverage data insights and predictive analytics to tailor offers and recommendations that enhance user engagement and retention across all channels. 📊 This strategic use of technology sets us apart and aligns with the evolving expectations of a tech-savvy generation. ⚙️ Our mission is to make things happen for our partners by helping them thrive in a digital-first world while retaining the value of face-to-face interactions. 🌐 🔍 Read the article in full here: 👉 https://lnkd.in/efJq2rY6 #iGaming #OmnichannelExperience #DigitalInnovation #MakingThingsHappen #WiztechGroup

Muse Health is embracing the digitization of healthcare, and we understand the value of an omnichannel approach. However, as technology becomes more prevalent, we must keep the human touch in mind. This is why our first contact is always human-to-human. We create the perfect mix of personalization and culturally concordant care with innovative technology. #Telehealth #Personalization #HumanTouch