This weekend, I had another one of my girls on the bar come up to me and ask (verbatim): "do I just look like I'm sh*t at my job?" 😞
Upon asking what happened, it was a classic imposter-syndrome-trigger: a male customer had asked her several questions about the range of craft beers we have on draft, went back to his table and 10 minutes later came back to the bar to ask one of the lads the same questions - 'just in case she was wrong'. 🙄
The sad reality of this, is this isn't the first time I've been asked questions like this by girls in my team, and I have certainly felt this too.
Back in 2017, I started working with craft beer and it was a waaay more exclusive industry - think plaid shirts and big beards - and whilst attitudes have evolved in the last few years, craft beer still isn’t a fully inclusive space ❌
My go-to response is usually, "if you provide them with all of the knowledge, so that when they doubt you they're faced with questioning their own judgement of you" - but this isn't reassuring, and you can't guarantee that this will work. ❤️
SO - let's have a conversation - if you were in this position, how would you approach this? How do you reassure women (especially the younger women) who work with beer that their ability to do their job has nothing to do with their gender, and opinions on whether they can are all rooted deep within misogyny?
#womeninbeer #womeninhospitality #internationalwomensday #leedshospitality #craftbeer
This is an awesome perk, and then employees can be well rested to start the week fresh with energy and great ideas.