Swiss International Air Lines’ Post

Remaining close to your customer base and understanding consumers’ needs is crucial, particularly as a member of senior management. On a recent Lufthansa flight to #Riyadh from Frankfurt, Lufthansa CEO Mr. Jens Ritter joined the cabin crew "undercover". ✈ Mr. Ritter served the business class passengers on the outbound flight and the economy class passengers on the return trip in order to personally experience the level of services and the #customerexperience without disclosing his identity to the passengers. While some companies do require senior management to experience their core business on the ground, senior management is often criticized to have “lost touch” with their #customers.   Do you think initiatives like this will help senior management better understand their customers and their company’s business? Sources: The Economic Times Panache; Fortune.com

Looking for something to listen to on your morning commute? Check out this recent interview with Sabre’s CEO Kurt Ekert in the link below 🗣️🎙️👂

From humble beginnings to leading the way in business aviation 🛫 ✈️George Galanopoulos, CEO of Luxaviation UK, shares his career journey and the endless opportunities business aviation holds for the next generation of aviation enthusiasts. Read the full article in the latest edition of Business Airport International Magazine 👇 https://lnkd.in/eK3DKFMs #BusinessAviation #AviationCareer #LuxaviationUK"

What a great conference! The future of aviation is in our hands. It is amazing how I found myself here today with Honoured African Airline Managing Directors and Aircraft Manufacturers CEO’s. So I found myself here because one of my LinkedIn connections Darren Naughton somebody I have never met was interested in my LinkedIn profile and sent me an invite earlier in the week to attend the summit, I am humbled. Thank you for the invite and believing in me Darren 🙏🏽. I enjoyed the summit and networking. This nice picture is my best highlight of the 2024 summit. Congratulations Mr Rodger Foster,for being awarded 2024 African Aviation Leadership Award by African Aviation 👏🏽👏🏽👏🏽 Alot of great speakers shared their journeys and it was interesting and inspirational hearing stories of how different airlines started, how they grew, how they survive today’s aviation challenges as well as their strategic future plans. Some motivating phrases I took with me are: “If you do not figure out how to get it yourself, nobody will get it for you” ~Rodger Foster “The biggest challenge we face is the fear of getting started” ~Aaron Munetsi “Training is a tool. It can take us from who we are today to who we want to be tomorrow, lets invest in training” ~Joao Pó Jorge “Switching off the light is easier than switching it back on” ~Arjan Meijer African Aviation Summit 2024 was notable. It emphasised that I am destined for greatness and I can do it. 🛫 Nice shot Akie Chhabra 📸 🙏🏽 #africanaviationsummit #airlines #aviation #avgeek #greatness #thefuture #networking

The aviation industry has finally opened its doors to female leaderships in management in Japan.

On October 5, 2023, LOT Polish Airlines presented its development directions for 2024-2028. In 2028 LOT will be larger, better, socially responsible and financially stable. ‘It’s who you travel with. After all, a good travel partner stands for safety, comfort and a guarantee of successful plans. For nearly 95 years LOT Polish Airlines has been just such a partner: reliable and important for successive generations of Poles. The strategy we have presented today is a promise for the decades to come. Global aviation is evolving before our eyes, and we will be one of the leaders of this evolution', says Michal Fijol, LOT Polish Airlines, CEO & President of the Management Board.

I enjoyed being in the panel discussion moderated by Ana Ž.), and other panelists Yue Nathan Wang and Allen Mehta, MBA—to discuss data strategies and practical use cases to create value from data. #digitaltransformation #data #airports23 #datainsights

Have you ever wondered about the people sitting next to you on the plane? Where are they going? What's their story? Every seat has a story. And it all starts with a yes! Check out our new campaign video capturing beautiful moments & emotions behind the people travelling on Lufthansa. #YesLufthansa

Do you know LUFTANSA? Lufthansa is a prominent German airline that was founded in 1953. It is organized jointly by the federal government, the German National Railway, and the state of Germany also. The Lufthansa Group, which includes subsidiaries like Lufthansa Technik and Lufthansa Systems, plays a leading role in the European aviation market with operations worldwide. Can you imagine that in the financial year 2023, the group generated significant revenue and achieved a record financial result, with an operating profit of 2.7 billion euros and a net profit of 1.7 billion euros. Lufthansa is known for its extensive network of regional and international services, operating across Europe, Asia Pacific, Middle East, North America, Latin America, and Africa, with primary hubs at Frankfurt and Munich airports. As a publicly listed company and a founding member of the Star Alliance, Lufthansa collaborates with various airlines through alliances and joint ventures to enhance its global reach and service offerings #aviation #luftansa

Isn't it great that our brand communication platform claim „It’s who you travel with” become the most repeated sentence by our business partners during LOT Polish Airlines strategy presentation? What about you? Can you say what your strategy is? Can you summarize your company’s strategy in few words? If so, would your colleagues put it the same way? Simple and clear statement of strategy is crucial for brands and companies. #strategy #leadership #teamwork #thinking #marketing #media #communication