Stripe reposted this
Housecall Pro understands how difficult it is to run a small business. They have built a solution that helps over 40,000 home service professionals in managing all aspects of their business, from sales and marketing to scheduling, dispatching, accepting payments, managing expenses, and even getting access to capital. We're proud to be their payments partner, helping them offer services and tools beyond payment processing to support their long-term vision of building a full suite of financial management products to help small companies and solo entrepreneurs better manage cash flow and grow their businesses.
I hope this message finds you well. I am reaching out to you as a concerned entrepreneur and business owner who has been facing a significant issue with Stripe since March 1, 2024. There is an outstanding balance of almost $8000 that Stripe has been holding, despite the fact that the funds should have been refunded to me by now. I have made numerous attempts to contact the management team at Stripe, but unfortunately, I have not received any assistance or resolution to this matter. I have spent countless hours on the phone with representatives from Stripe, only to be put on hold and passed around without any progress being made. The situation is deeply concerning and I am disappointed that the funds have not been returned to me promptly. The deposit was made on an apartment in New York City, which has since been fully refunded to me. However, Stripe has failed to release the funds back to my account, citing difficulties in finding the manager responsible for handling the refund process. PLEASE HELP ME!
Way to go, Alex and the Stripe team! Simplifying embedded payments is not just an SMB game-changer—it's clearly making a huge difference (e.g., Housecall Pro’s impressive annual revenue boost). More money in their pockets and more family time—what’s not to love!? It’s amazing when tech genuinely improves the quality of its users’ lives! Curious, what industries do you see this technology making the biggest impact?
Alex Vogenthaler I hope this message finds you well. I am reaching out to you as a concerned entrepreneur and business owner who has been facing a significant issue with Stripe since March 1, 2024. There is an outstanding balance of almost $8000 that Stripe has been holding, despite the fact that the funds should have been refunded to me by now. I have made numerous attempts to contact the management team at Stripe, but unfortunately, I have not received any assistance or resolution to this matter. I have spent countless hours on the phone with representatives from Stripe, only to be put on hold and passed around without any progress being made. The situation is deeply concerning and I am disappointed that the funds have not been returned to me promptly. The deposit was made on an apartment in New York City, which has since been fully refunded to me. However, Stripe has failed to release the funds back to my account, citing difficulties in finding the manager responsible for handling the refund process. PLEASE HELP ME!
You all did a great job telling the story of our Pros. Thanks Alex Vogenthaler!
🥹
Would really help small businesses manage their Finance. Such tools will be very beneficial in the longer run. #FintechInnovation #Fintech
This is so powerful — some of my proudest work in my career. Great way to showcase what it means to be a pro!
CEO of Gastro Uzal GmbH & Co. KG and Gastsoft GmbH
1wYou have been unjustly holding onto our money for two months now. We urgently request for the account to be closed and for the money to be transferred immediately. We have already informed BaFin and will involve the criminal police next Monday and take legal action against your company. In addition, we will inform European authorities that business dealings of this nature are not tolerated in Europe. Furthermore, I will take legal action with my lawyer next week on Wednesday, June 26, 2024, and inform all relevant international authorities as well as file a lawsuit.