Steve Gard’s Post

A few years back 18% of Virgin Media's (in the UK) candidates were customers. They were losing $5.4m USD per year in revenue from some of these customers who cancelled subscriptions after a poor candidate/recruitment experience. They managed to get back on track and fix the issues, but only because they had, after lots of months of gathering it, the data. Now you can too - on Benchmarcx we automate the calculation of revenue impact of CX bespoke to your organisation, in real-time and continously. Imagine pinpointing exactly which parts of your recruitment journey have the most significant impact on revenue (which can include revenue growth not just loss). Now imagine it only taking 5 minutes to set up and running automatically in the background. It is the pinnacle of CX data, and our customers are already seeing competitive advantages over their competition. Check out www.benchmarcx.io/campaign #recruitment #talentacquisition #candidateexperience #HR

Hiring managers are often asked about the performance of, and the recruiting service delivered by, their internal recruiter. But recruiters, when was the last time you were asked about the hiring manager? We are about to launch the Benchmarcx Recruiter Experience module. This supports organisations in ensuring that recruiting is a team game not just a service. We ask about quality of role brief, budget, hiring manager response times, availability and selection criteria amongst many other important success determinates. All benchmarked so you can see how your hiring managers compare to those in other organisations hiring the same talent. Incredible insights to help you influence internally and get that seat at the table. #recruitment #talentacquisition #candidateexperience #HR

This is how you measure GENUINE Candidate Experience. Measure EVERY Stage of your recruitment process.

Another record week at Benchmarcx - it really is turning up everywhere! Why are so many employers turning to us? 1. It compliments every ATS, giving you Candidate Experience no ATS globally provides. 2. Employers are realising real-time benchmarking their CX is one of the key ways to make sure they are competitive when recruiting. 3. It is the only platform globally that will give you a $ \ £ \ € impact of candidate experience (again in retail time) - even showing where you may be creating new revenue for the organisation. You can even get down to the level of the revenue impact of interviews for X role, in Y department in X location. 4. Employers get benchmark data immediately giving them targets to aim for and can start collecting their scores in 10 mins. Just simply add our URLs to your candidate email templates. It’s runs automatically from there. 5. You can even benchmark onboarding, exits, hiring manager experience and recruiter experience too showing the end to end impact. 6. We award, every quarter, all employers who are above selected benchmarks with our Excellence in CX award called Triple R. Your even get a trophy. 7. It’s one price for everything! All filters, all surveys, unlimited candidate responses. Easy fixed pricing! 8. Its been designed by recruitment leaders for recruitment leaders - we know your challenges first hand and have designed it for you. But of course you could just keep running your own surveys I guess? 🤷♂️

The perfect solution to measure every element of your recruitment process. Recruitment is a 2 way process so it just makes sense . Call me on 0044 7796 381502 to arrange a demo . Good on you Steve Gard .

Recruiting is a team effort, right? Well exciting news! Last year, we introduced the Benchmarcx Hiring Manager Experience Survey, enabling managers to evaluate your internal recruiting services which recruitment functions can then compare with other companies. Now, we're launching the Benchmarcx Recruiter Experience Survey, allowing recruiters to assess hiring managers on aspects like response speed, job description quality, availability, and employer branding support. This comprehensive data will highlight areas for training and improving recruitment across your organisation. Our full suite of benchmarked experience surveys now covers every stage of the hiring process: Candidate Application Directly Sourced Candidate Pre-Interview Rejected Candidate Post-Interview Rejected Candidate Hired Candidate Post-Offer Withdrawn Candidate Pre-Offer Withdrawn Candidate Week 1 Onboarding Month 1 Onboarding Month 3 Onboarding Hiring Manager Recruiter Exit Interviews For an annual fee, gain unlimited access to these surveys, complete with extensive benchmarking and filters for role, location, industry, etc. It's user-friendly and quick to set up (under 10 minutes), with no complicated integrations and real-time, easy-to-read dashboard results. Join the growing number of employers switching to benchmarked experience surveys. Elevate your recruitment game with us! #recruitment #talentacquisition #candidateexperience #HR

Candidate experience can no longer be ignored. The employment marketplace is far too connected. Every relationship matters. According to Staffing Hub, agency leaders are doubling down on candidate experience as a growth driver in 2024. Here’s how to elevate your candidate experience: 🔍 Engage Throughout the Journey. From the initial contact to onboarding, every interaction shapes the candidate's perception. Make each touchpoint count. 📊 Leverage Data for Personalization. Use real-time insights to tailor each candidate's experience. Personalization drives deeper engagement and satisfaction. 🤝 Build Authentic Connections. Go beyond the resume to understand the individual behind it. Foster genuine relationships that resonate and stand out. It's time to ditch the basics and deliver extraordinary experiences for candidates at every touchpoint. Automation is your secret weapon. By offloading mundane tasks, you free up time to build genuine connections. It’s a delicate balance of tech and heart. What are your thoughts on building an exceptional candidate experience? #staffingsolutions #communicationsForYourATS

I’m still pinching myself. HRD Australia named Benchmarcx as the Best Recruitment Tech for 2024. I have been in recruiting 25 years and these awards are usually won by an ATS or a Selection tool or psychometric assessment. I never seen a Candidate Experience platform win it. I think that’s because there has never been one that does what we do. Like for like real time benchmarking, gender bias analysis and data that shows the $ impact of CX on revenue - recruiting data converted to commercial data. Our customers are seeing huge advantages through benchmarking and the data we provide. So much so we are seeing TA teams abandon some well known, much more expensive “employee experience” platforms that they have been forced to use by HR. Not to mention our customer Jumbo Interactive Limited also won Best Candidate Experience at the ITAs. Come and take a look at what all the fuss is about. Link in the comments.

For 10K Connects - it's all about the details! We want to feel like we are a fully integrated member of your team - our goal is to understand YOUR project, YOUR priorities, and YOUR objectives! 🎯 We are as versatile and creative as they come - we leverage the information you share and provide you with a custom recruiting plan - whether it's through our gig economy (10K Voices) and/or our active recruitment model. #mrx #fieldmanagement #marketingresearch #qualitativeresearch #quantitativeresearch #recruiting #innovation

🚀 Success Post-COVID 🚀 During the height of COVID-19, we partnered with a client overwhelmed by hiring demands. They lacked the bandwidth to manage the recruitment process effectively. Initially, we thought this would be a short-term engagement, but as we delved deeper, we realized the potential for lasting improvements. Our team assessed their processes and made proactive recommendations, including sourcing for upcoming requisitions, reducing paperwork, and streamlining layers of approval. Our goal was clear: reduce their time-to-fill from a lengthy 150 days. Through scheduled pre-interview holds and detailed debriefs, we slashed this to just 72 days! #ClientSuccess #COVID19Response #RecruitmentOptimization #Efficiency