In today’s financial world, how is technology revolutionising client servicing while still making the human element irreplaceable? Can you imagine relying solely on tech for your banking needs—efficient, but missing something essential: human relations? 🗣️ Patrick Pots, Leading Cash Management Advisor at Equinor, says, “Client service is a real differentiator. We need a centralized point of contact at the bank so we don’t need to call around in each country to find support.” Equinor's centralized treasury approach requires banks to mirror their structure. Peter Clemens, Head of Global Transaction Banking Belgium, shares, “We mirror the client’s set-up, providing a single contact, ensuring efficiency and seamless communication.” The right blend of technology and personal connection sets successful client servicing apart. Learn more about how client servicing can make or break corporate-bank relationships 👉 https://lnkd.in/dJCWWzJW
Societe Generale Corporate and Investment Banking - SGCIB’s Post
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