Skroutz’s Post

🎉 Big News! 🎉 Today we say goodbye to UsabilityHub, and hello to Lyssna! 👋 From our humble beginnings in 2008, we've grown to support 320,000 designers, marketers, product leaders, and researchers who use our platform to deeply understand their audience and move in the right direction — faster. 🚀 We now have a broader offering and an even bigger vision, and with growth and change comes a need for transformation. Enter "Lyssna" meaning 'to listen' in Swedish. Our new logo and vibrant brand identity reflect our deepened commitment to human-centric research. 🌱 In the words of our CEO, Mateja, “I couldn’t be more excited about this new chapter in our fifteen year history. Lyssna is more than just a name, it’s a commitment to listen, evolve, and be the best platform for conducting experience research.” Though our look has evolved, our dedication, and team remain the same. Stay tuned for more updates as we embark on this exciting journey together! 🎉 In the meantime check us out - https://loom.ly/0U6k3MY #Lyssna #Launch #UserResearch #usabilityhub #experienceresearch Claire, Nicholas, Tristan, Andrew.

Happy Friday! Well, today September 1st, 2023, is a very special day because today, after 16 years, is my last day at UserZoom (now part of UserTesting). Wow! Feels pretty surreal but also amazing, actually. We’ve accomplished so much. So tonight you can bet I’ll be celebrating it with a great bottle of Rioja and with the family ;) I’ve been in this business of #UX, having founded and scaled two companies in the space for about 25 long years! I’m extremely proud of all that has been accomplished in this journey, and most of all, I feel incredibly thankful for the opportunity. I’ve learned SO MUCH! Taking a quick look at the 16-yr-long ‘UserZoom Masters Program’, as I always liked to characterize it, here are some highlights: > Pioneered the remote, cloud-based Usability Testing / UX Research space, back in 2007 > Bootstrapped from $0 to $12M revenue (that was… tough. Trust me) > Reached $100M ARR in 2022 > Raised about $150M in capital along the way > Acquired 4 companies  > Helped 60% of F100 brands collect and manage UX insights to deliver killer digital experiences > Published the book: The Digital Experience Company: Winning in the Digital Economy with Experience Insights > Awarded 3 technology patents > Sold to Thoma Bravo for $810m in April 2022 > Merged with our long-time competitor UserTesting in Q1’23, a now >$300M revenue #Experience #Research category leader (of which I’ll remain an investor and a fan) …And the two that honestly make me the proudest: NRR (Net Retention Rate) = 123%  eNPS (employee Net Promoter Score) = 50  Note: Both achieved during the challenging pandemic years Regarding this last one, it’s the #CULTURE we built at UZ that’s most definitely the single biggest accomplishment I’ll take with me. As Peter Drucker said, ‘culture eats strategy for breakfast’. And while at UZ we actually had both, the culture we built was simply amazing. To this point, I’d like to thank all the amazing PEOPLE that have made this journey possible, especially those that have gone through the ups and downs and have stuck with us. First of all, every UserZoomer, then our customers and investors. THANK YOU all from the bottom of my heart. I’m so lucky to have worked with you. I don’t ever take it for granted. I’ll forever be grateful to you all. I’ve just turned 50 earlier this year and I feel this transition is perfectly aligned with this special birthdate. 😀 I’m going to chill for some time, be with the family, play a lot of basketball... and just let time guide me to the next chapter. But the fact is that I’m already doing something I find almost a real responsibility, a must-do for me at this point: Help other startups become successful scaleups. It’s a TRUE PRIVILEGE being part of an entrepreneurial journey like this and especially ending it this way. I feel grateful, proud, healthy, and ultimately, extremely HAPPY! Can’t wait for the next chapter in my life. I’m just as excited as ever. THANK YOU.

We partnered with MOO as they embarked on a transformative journey; to create a new platform that would expand the range of products businesses could customise. Throughout 2023, we worked with their incredible team on services including; ✅ Research ✅ Strategy & UX ✅ Capability building ✅ Delivery support ✅ Product leadership We're so excited about the upcoming platform launch (👀) but until then, find out more about the project here 👇 #product #technology #digital #casestudy

In one of my first interactions with Nathan, he shared with me that he "wants to learn and do *all the things*." What was funny, is that I didn't have to ask him to explain what he meant. It just made sense. 💡Because he put into words what I've been feeling for a long time. I'm curious for Nathan to provide his point of view on this (nudge nudge). For me it's this: - I've always had a variety of interests. - I like basketball. I like software. - I like listening to rock. I like listening to Taylor Swift. - I like big strategy. I like minute technical details. - I like analytics. I also like UI/UX. - I like learning about warehouse management best practices. I also like learning the intricacies of pharmacy order management. In summary: I want to learn and do *all the things* too. I think there will always be a place for the specialist in business and software. I also think that the future is increasingly belonging to the impassioned, curious generalist. Thanks for reminding us to stay curious, Nathan Henry!

𝗦𝘆𝗱𝗗𝗧 #𝟵𝟬: 𝗠𝗘𝗟𝗕𝗢𝗨𝗥𝗡𝗘 𝗗𝗲𝘀𝗶𝗴𝗻 𝗧𝗵𝗶𝗻𝗸𝗶𝗻𝗴 𝗠𝗲𝗲𝘁𝘂𝗽. 𝗙𝗿𝗶𝗱𝗮𝘆, 𝟯 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 @ 𝟰𝗽𝗺. 𝗠𝗲𝗹𝗯𝗼𝘂𝗿𝗻𝗲 𝗖𝗕𝗗. 𝗚𝗿𝗮𝗯 𝘆𝗼𝘂𝗿 𝗳𝗿𝗲𝗲 𝘁𝗶𝗰𝗸𝗲𝘁 𝗻𝗼𝘄! https://lnkd.in/gE8YNuqN We're stoked to be bringing SydDT to Melbourne for the first time. Come join us for some fun conversations with interesting people in and around the design community.   This will be a casual and interactive meetup with a few drinks and nibbles for anyone interested in design thinking. Our meetups are about having fun and enjoying each other’s company while sharing and learning from each other. We start with about 45 minutes of networking before getting into the content.   It's a great way to make new friends, stay connected with old friends, and the focus is on bringing the community and ecosystem together.   We're organising people to be on the panel now... if you're keen to be involved or if there's someone you'd love to hear from, let us know!   This event is proudly in collaboration with UserTesting and they're making it free for everyone to attend! The meetup will be hosted by Ben Pecotich. Ben's a designer, coach, and the co-founder of SydDT (and the founder of Dynamic4). He plays at the place where design, regenerative innovation, and wellbeing meet.   What's SydDT? Sydney Design Thinking is a diverse community of 8,500 members. We've been meeting monthly since 2015 in Sydney to explore the world of design thinking as a human-centred design approach to innovation and solving complex problems - to help create positive outcomes for people, our planet, and business. We're one of the top 3 design thinking meetups globally.   SydDT is all about helping build a connected community of people from a diverse range of design and business practices, industries, contexts, and roles… to learn and share. To get exposed to what others are doing and be inspired. New members are welcome!   #SydDT #designthinking #design #innovation #wellbeing #regen #hcd #product #tech #digital #servicedesign #strategicdesign #startups #strategy #mindset #changemakers #coaching #learning #leadership #impact #purpose #collaboration #community #melbourne #meetup

🚀 While we specialize in breathing life into MVPs and prototypes, our versatile expertise extends across a galaxy of services. From envisioning the digital future to crafting seamless user experiences, we're your tech partners on the journey of a thousand possibilities. Let's create the extraordinary together! 💡💻📱 #JuratechSolutions #MVPDevelopment #MinimumViableProduct #ProductPrototype #StartupMVP #RapidPrototyping #IterativeDevelopment #OutsourceDevelopment #OffshoreDevelopment #OutsourcingSolutions #ITOutsourcing #SoftwareOutsourcing #DevelopmentPartners #OutsourcedEngineering #TechOutsourcing

Yunmie Kim 🏝 is returning to Sydney next week and she's ready to speak at your events. Got a lead? Let's connect! 🇦🇺 Well, if there's an inside joke or memorable moment between Yunmie and me, it would be this: Yunmie clearly doesn't need me to steal the show! After a knock-out presentation at 'The UX Conference' in London, Yunmie is headed back to Sydney, Australia next week. You may recall that I failed to make our last speaking slot due to traffic delays, leaving Yunmie to handle the stage by herself. And handle it she did—masterfully! So when people say, 'Yunmie did alright without David; she can manage,' they're stating a fact, not a joke! The interest in StoryTribe is skyrocketing. From beta sign-ups to businesses showing keen interest, we're on an upward trajectory. 📈 So here's the deal: If you're in Sydney and you know of an event, workshop, or gathering where Yunmie could shine even brighter, we want to hear from you. 💌 Join us in making StoryTribe a success in Sydney and beyond. Your connection could make all the difference! 🤝 #StoryTribe #UX #Australia #Sydney #Innovation #Teamwork #Storytelling #storyboard #startup #networking #conference #speaking #speakingengagements

Stimulate innovation through collaboration! This post dives into the power of collaboration between UI/UX, Dev teams, and other stakeholders to drive production innovation. Big thanks to my manager Renee Bouwens for suggesting this topic! It took a little effort to do the research and write this in a workable format, but the knowledge I gained along the way was worth it. Head over to the blog to find out how: 👉 Encourage seamless operations across all product groups 👉 Bridging the gap between design and development 👉 Create content that users love and businesses need Let us know your thoughts in the comments! 🤘 #mediumpost #aboutteamwork #Innovation #storytelling

We are starting search for two new roles of a Founding Designer! 🤵 Founding Designer is the first designer in the company, who begin the entire design function. If you want and can, you can later become the Head of Design, and help build the company! 1️⃣ Founding Product Designer @ Realytics || CX and Market Benchmarking SaaS platform (remote) Realytics are on the mission to build something like Google Analytics, but for the real world. They started with cafes and restaurants and plan to expand into other industries. The super-ambitious and experienced team needs a design partner — a person who will shape the product together with the founders. Experience in information visualization is a must. 2️⃣ Founding Designer @ Solidroad (Ireland) Solidroad — a startup founded by ex-Intercomrades, has just closed another round of $1.2M. The company is building an AI-powered flight-simulator for customer-facing teams. Many clients have already been onboarded, and more are to come. You can shape this product and be a part of Solidroad's growth story from the jump. Linking detailed descriptions in comments! 👇 Do you know who may be a fit? Please, tag them in comments.

UX Crunch London is happening this Wednesday! I'm really excited to share my view on how to lead a positive change through design & research strategy, and tips & tricks on research strategy success for start-ups, scale-ups and enterprises. I'll be speaking alongside Laetitia Sfez Mike Laurie Louise Petre #UXCrunch #DesignStrategy #ResearchStrategy #DesignLeadership