System Development’s Post

When critical bugs land on your desk 💻, tensions can run high. As QA, we feel the urgency to protect our users from crashes 💥 and errors. But developers may hesitate if the fix seems messy or time-consuming. In these cases, empathy is key 🔑. Avoid playing the blame game, which only causes frustration. Instead, collaborate. Ask the dev questions ❓to understand the challenges. Explain the user impact so they know it’s high priority. Offer to help debug or reduce test cases. With shared goals, you can usually find a solution. Debugging difficult issues requires teamwork. QA and devs have complementary skills. Combining forces gets you farther than pointing fingers. Lead with empathy, take time to understand all perspectives, and keep the end goal in mind - happy users! 🙌 What tactics have worked for you in these situations? Let's continue the conversation.

With having a little more thinking time over the last few days (its been wild folx). I’ve been mulling over some of the things I have found great success with as a tester over the last 8 years. One of the key things that has been a point of discussion lately has been centered around the following phrase I have been bouncing about in discussions...“Be a guide, Not a gatekeeper” When I entered the software testing field 8 years ago, there was a lot of the usual division between testers and developers. We talked a good game about collaboration, but that didn’t really work practically, we still had feature work being effectively thrown over the fence for testers to poke at and then throw back. This has changed a great deal over time and I try to stay focused on the idea of guiding quality rather than arbitrating. Its about trust, make yourself available for your developers, sit in while they work, ask questions and poke at how they would test it, encourage them to build testing into their work flow, help them understand who they are building their feature for and to see things more holistically outside of the task at hand. Its rewarding for Devs because they start to see much more quality in their work, they are confident that what they have built does what it should and works, without having someone outside of their immediate orbit come back and tell them it isn’t good enough. You are in the trench with em, it breaks up the lines between dev and test and fosters collaboration. How would you facilitate guidance over gatekeeping? What challenges would you see moving this way in your team? Do you already do it? Lets talk about guiding quality!

Code Smarter, Not Harder: Crosscheck - Your One-stop Solution for Effortless Collaboration and Seamless Development! 🎯 #developerjourney #crosscheckadvantage #qa #DeveloperReport #testcases #testruns #bugs #projectmanagement 3

"Resolving Developer-Tester Friction: Transforming Bug Communication for Collaborative Success." Initially, when I began testing a product, I encountered significant challenges in communicating bugs with developers. As a tester, I understood that even minor issues required attention, but developers often dismissed them. However, I soon realized that merely flagging an issue wasn't effective. Instead, I started emphasizing the importance of each bug by explaining its potential consequences if left unaddressed. This change in approach helped shift the developers' mindset and encouraged collaboration between testers and developers. Moreover, I began providing concrete scenarios demonstrating how the identified bugs could impact user experience or even lead to more significant issues down the line. Additionally, I actively sought to understand developers' constraints and timelines, which allowed me to prioritize and communicate bugs more effectively. By fostering open communication and mutual understanding, we established a culture where both testers and developers were committed to delivering a high-quality product. This collaborative effort not only improved the overall product quality but also strengthened our working relationship, leading to more efficient bug resolution process.

🐞 Transparency in Bug Reporting: Why you should open All Bugs for a Feature 🚀 Hey LinkedIn community! 👋 Let's talk bug reporting strategies today, specifically why it's beneficial to open all bugs related to a feature rather than filtering them out immediately. 🐞Transparency Leads to Better Solutions: When we open all bugs associated with a feature, we're laying everything out on the table. This transparency allows our team to fully grasp the scope and intricacies of the challenges we're facing. It's like creating a detailed map of our software landscape, enabling us to navigate more effectively. 🐞Prioritization and Focus: Not every bug is created equal, right? By opening all bugs initially, we gain the freedom to prioritize and focus on the most critical issues. Some bugs might be minor and can wait, while others demand immediate attention. This approach ensures that our efforts are directed where they matter most, optimizing our resources and timelines. 🐞The Backlog as a Strategic Tool: Yes, the backlog is more than just a holding area. It's a strategic tool for managing priorities and timelines. By moving non-urgent bugs to the backlog, we're not dismissing them – we're acknowledging their existence and setting a roadmap for when they'll be addressed. This keeps our development pipeline flowing smoothly. 🐞"Not Solving" as a Valid Decision: Sometimes, it's okay to say, "This bug is not something we're solving right now." By adding a "not solving" label, we're making a conscious decision based on current priorities and resources. This doesn't mean the bug is ignored forever; it simply means it's not the immediate focus. Clarity in decision-making is key. 🐞Community Input Matters: Opening all bugs encourages collaboration. We invite our community – developers, QA testers, and stakeholders – to contribute their insights. This collective intelligence often leads to innovative solutions and a more comprehensive understanding of the issues at hand. In conclusion, embracing the practice of opening all bugs for a feature sets the stage for a more transparent, strategic, and collaborative bug resolution process. It's about making informed decisions, setting priorities, and ensuring that our development journey is guided by clarity and efficiency. 🚀 Let's keep the conversation going – share your thoughts on bug reporting strategies in the comments below! 👇 #SoftwareDevelopment #BugReporting #TransparencyInTech

🐞 Transparency in Bug Reporting: Why you should open All Bugs for a Feature 🚀 Hey LinkedIn community! 👋 Let's talk bug reporting strategies today, specifically why it's beneficial to open all bugs related to a feature rather than filtering them out immediately. 🐞Transparency Leads to Better Solutions: When we open all bugs associated with a feature, we're laying everything out on the table. This transparency allows our team to fully grasp the scope and intricacies of the challenges we're facing. It's like creating a detailed map of our software landscape, enabling us to navigate more effectively. 🐞Prioritization and Focus: Not every bug is created equal, right? By opening all bugs initially, we gain the freedom to prioritize and focus on the most critical issues. Some bugs might be minor and can wait, while others demand immediate attention. This approach ensures that our efforts are directed where they matter most, optimizing our resources and timelines. 🐞The Backlog as a Strategic Tool: Yes, the backlog is more than just a holding area. It's a strategic tool for managing priorities and timelines. By moving non-urgent bugs to the backlog, we're not dismissing them – we're acknowledging their existence and setting a roadmap for when they'll be addressed. This keeps our development pipeline flowing smoothly. 🐞"Not Solving" as a Valid Decision: Sometimes, it's okay to say, "This bug is not something we're solving right now." By adding a "not solving" label, we're making a conscious decision based on current priorities and resources. This doesn't mean the bug is ignored forever; it simply means it's not the immediate focus. Clarity in decision-making is key. 🐞Community Input Matters: Opening all bugs encourages collaboration. We invite our community – developers, QA testers, and stakeholders – to contribute their insights. This collective intelligence often leads to innovative solutions and a more comprehensive understanding of the issues at hand. In conclusion, embracing the practice of opening all bugs for a feature sets the stage for a more transparent, strategic, and collaborative bug resolution process. It's about making informed decisions, setting priorities, and ensuring that our development journey is guided by clarity and efficiency. 🚀 Let's keep the conversation going – share your thoughts on bug reporting strategies in the comments below! 👇 #SoftwareDevelopment #BugReporting #TransparencyInTech

When the Developer Team Blames the Testing Team for Production Issues 🤦♂️🔍 It's a classic scenario: the code hits production, issues arise, and the fingers point at the testing team. But let's remember, we're all in this together! A strong collaboration between developers and testers can turn the blame game into a success story. 🤝💡 Let's Work Together: Communication is Key: Keep the lines open and transparent. Early Testing: Integrate testing early in the development cycle. Shared Responsibility: Quality is a team effort, not just a tester's job. Let's build a culture of cooperation and continuous improvement. Together, we can tackle any bug! 🐛💪 #DevVsQA #TeamWork #QualityAssurance #SoftwareTesting #Collaboration #BugSquashers #CodeQuality

✅ Steps to Make the QA Process Smoother 🚀 Understand the Requirements Properly Ensure that all requirements are fully understood. Without clear understanding, it is impossible to effectively test all scenarios, and major requirements might be missed. After understanding the requirements, start working on documentation. Create a comprehensive test plan that lists down the entire process. 🚀 Assign Tasks Based on Team Member Skills Allocate tasks according to the skills of each team member to ensure efficiency and effectiveness. 🚀 Create Test Cases Using Black Box Techniques Develop test cases following black box testing techniques such as equivalence partitioning and boundary value analysis. 🚀 Set Clear Testing Timelines Define clear timelines for the testing process to keep everything on track. 🚀 Select Testing Types According to Time Choose the appropriate types of testing based on the available time to maximize efficiency. 🚀 Bug Reporting Try to make a bug report as clear as possible with all proper headings and screenshots. 🚀 Establish Clear Communication Channels Maintain clear communication channels within the team and with stakeholders to ensure everyone is on the same page. 🚀 Collaboration with Developers on Bug Fixing Work collaboratively with developers on bug fixing to ensure timely resolution. 🚀 Continuous Feedback and Improvement Collect continuous feedback and act on it to improve the process. Conduct retrospective meetings at the end of projects to learn lessons and improve for future projects. The pattern that I personally follow to make the testing process smooth. Share your experience in comments also. 😊 #SoftwareTesting #QualityAssurance #ContinuousTesting #AgileTesting #BugReporting #TestPlan

We had a great conversation today with Rob Snyder about Shape up, and how can QA, Bugfixing and Reactive work can fit during Shape Up cycles. The problem with bugs is that they are very uncertain in their nature, finding the root cause is an unbounded process, it can take 1 hour or maybe weeks. So it's very hard to define an appetite (and pre-allocate a budget) for them. Having a Reactive team with slack capacity that works on a different track in parallel with the Proactive teams is one possible strategy to attack bugs and minor issues.