Phone Etiquette’s Post

These days I do not have a telephone at my desk; but making calls (using whatever technology you prefer) is still effective for communication. This article on phone etiquette from the Washington Post is very helpful for promoting communication in today's world. Some key takeaways include; 1)text first before calling and 2)do not leave voicemails. My personal third takeaway is to call someone after a few texts, emails, posts, etc. are not getting your point across. https://lnkd.in/eF_JeexC #creativepeoplepracticalsolutions #engineering #communication

Found this piece on modern phone etiquette fascinating (and man, do I need to share this with my parents and in-laws!). But it got me thinking about what's acceptable behavior in a work setting as well. My general approach: - Co-worker conversations are Slack first, Slack huddles if I want a real audio/video connection (but only if we both agree to huddle). - Emails are for external conversations and meeting invites. - Phone calls are a-ok for external conversations but only if they're mutually agreed to. - I generally don't answer the phone unless it's from a number I know. I can read a sales pitch over email; I don't like being bothered by a ringing phone (so much for being a working journalist!). - I love connecting no matter what! But my personal rules have evolved in this digital world. What are your strategies for work conversations?

Let's have a phone call soon with Clement King Executive Consulting LLC! Although less frequent and more planned than before, phone conversations remain an effective way to communicate. They can deepen relationships, promote mental well-being, and alleviate loneliness. Has the etiquette of communication really evolved over time? Here are some tips from the article, and admittedly, I am more likely to read voicemails than listen to them. 1. Use voicemails sparingly rather than leaving them indiscriminately 2. Send a text before making a call 3. Reserve voice communication for emotion, use text for factual information 4. Be stationary during video calls 5. Avoid using speakerphone in public places 6. Begin screening calls I would love to hear from you on the phone or in person. Phone conversations still hold a special place for me as a quick and effective way to catch up, without the scheduling hassles of a video call—especially when grabbing a glass of wine might be on the agenda. Follow my company page, Clement King Executive Consulting LLC and reach out to Clement King for a conversation. Learn more: https://lnkd.in/etAj2WPc https://lnkd.in/ec8uCUhC

📱 Mastering Phone Etiquette in the Professional World 🌟 In today's fast-paced business environment, your phone manners can make or break your professional image. As an image consultant, I’ve seen firsthand how mastering phone etiquette can enhance your credibility and foster better relationships. Here are some key tips to ensure you always put your best voice forward: Answer Promptly and Professionally Always aim to answer within three rings. Start with a polite greeting, including your name and company: “Good morning, this is [Your Name] from [Company Name]. How may I assist you?” Mind Your Tone and Pace Speak clearly and at a moderate pace. Smile while talking—it reflects in your voice and sets a positive tone. Be Present and Attentive Eliminate background noise and distractions. Listen actively and don’t interrupt; note down key points if necessary. Polite Hold Practices Ask before placing someone on hold: “May I place you on hold for a moment?” Check back every 30-60 seconds if the hold is extended. Professional Voicemail Management Ensure your voicemail greeting is concise and professional. Return missed calls promptly, ideally within one business day. Effective Follow-Up Summarize the conversation via email to ensure clarity and next steps. Thank the caller for their time and reaffirm your availability for further assistance. Respect Business Hours Avoid calling outside of standard business hours unless pre-arranged. Be mindful of time zones and schedule calls accordingly. Text and Email Etiquette For urgent matters, a quick text can be appropriate, but avoid overusing. Always follow up a text conversation with a formal email for records. By integrating these phone etiquette practices, you can enhance your professional interactions and ensure you leave a lasting positive impression. Remember, every call is an opportunity to build and reinforce your professional image. #PhoneEtiquette #Professionalism #ImageConsulting #BusinessEtiquette #CommunicationSkills #imagedesignermanasi #imagedesignerconsultancy #manasijayakar

📱 Mastering Phone Etiquette in the Professional World 🌟 In today's fast-paced business environment, your phone manners can make or break your professional image. As an image consultant, I’ve seen firsthand how mastering phone etiquette can enhance your credibility and foster better relationships. Here are some key tips to ensure you always put your best voice forward: Answer Promptly and Professionally Always aim to answer within three rings. Start with a polite greeting, including your name and company: “Good morning, this is [Your Name] from [Company Name]. How may I assist you?” Mind Your Tone and Pace Speak clearly and at a moderate pace. Smile while talking—it reflects in your voice and sets a positive tone. Be Present and Attentive Eliminate background noise and distractions. Listen actively and don’t interrupt; note down key points if necessary. Polite Hold Practices Ask before placing someone on hold: “May I place you on hold for a moment?” Check back every 30-60 seconds if the hold is extended. Professional Voicemail Management Ensure your voicemail greeting is concise and professional. Return missed calls promptly, ideally within one business day. Effective Follow-Up Summarize the conversation via email to ensure clarity and next steps. Thank the caller for their time and reaffirm your availability for further assistance. Respect Business Hours Avoid calling outside of standard business hours unless pre-arranged. Be mindful of time zones and schedule calls accordingly. Text and Email Etiquette For urgent matters, a quick text can be appropriate, but avoid overusing. Always follow up a text conversation with a formal email for records. By integrating these phone etiquette practices, you can enhance your professional interactions and ensure you leave a lasting positive impression. Remember, every call is an opportunity to build and reinforce your professional image. #PhoneEtiquette#Professionalism #ImageConsulting #BusinessEtiquette #CommunicationSkills #imagedesignermanasi #imagedesignerconsultancy #manasijayakar

Phone call etiquette. Many of us have used these methods already, out of necessity. 1. Don’t leave a voice mail. Nobody listens to it. 2. Text before calling. A little heads-up so they're not caught off guard. 3. You don’t need to answer the phone. Are you in my contacts? If not, send an email. 4. Emotions are for voice, facts are for text. I would say emotion is for in-person. Too easy to say harsh words when the person isn't right there. 5. Unless it’s an emergency, please hold. Don't repeat call a person who doesn't answer. 6. Use video voice mails judiciously. 7. Stay still for video calls. Avoid walk and talk. Distracting. 8. Don’t use speakerphone in public. 9. Start screening calls again.  10. Don’t stop talking on the phone. The phone is still a valuable tool, when used well. https://lnkd.in/gcWcw8WV.

Texter, caller, or memo speaker? How we use our phones to communicate has drastically changed in recent years. Advancement in technology has brought us so many different options ranging from traditional calls and text messages to voice memos, video calls, and the latest addition, real-time voicemail transcription and video messages introduced with the latest iOS 17 update. So, with all that variety comes the question: do we need new rules on how to use these communication tools as well? This article points out some useful tips “to help everyone navigate phone calls in 2023”. While phone etiquette can vary widely between generations and recipient groups, there are 3 rules that resonate with me, as I believe they are generally applicable: 1.     Don’t use speaker phone in public: Keep your conversations private and think about others around you. 2.     Emotions are for voice – facts are for text: Help reduce confusion and misunderstandings when conveying emotional or nuanced messages. 3.     Don’t stop having actual phone calls: Next to receiving immediate feedback, real-time conversations are essential for building and maintaining relationships. Do you have a phone etiquette? What is your preferred way of communicating? #communication

Interesting article on phone call etiquette. Worth a read, boils down to the following topics. -Don't leave a voice mail. -Text before calling. -You don't need to answer the phone. -Emotions are for voice, facts are for text. -Unless it's an emergency, please hold. -Use video voice mails judiciously. -Stay still for video calls. -Don't use speakerphone in public.

Phone call etiquette for today: Best to 'opt for a text message,' expert advises