Sinch’s Post

Predict the unpredictable ? Insurance industy landscape faces unprecedented challenges that demand agile solutions and innovative thinking. As technology reshapes customer expectations and operational efficiencies, digital trends such as Machine learning, AI-driven analytics and personalized customer experiences are not just transforming the industry—they are redefining its very foundation. Enter Marvel Ai, which can deliver powerful predictive models to manage manual process such as policy documents processing, Claims processing, Fraud Detection and is in the forefront of innovative solutions. 𝐂𝐥𝐢𝐜𝐤 𝐭𝐨 𝐥𝐞𝐚𝐫𝐧 𝐦𝐨𝐫𝐞: https://lnkd.in/gKgdCq2i #marvelai #businessintelligenceplatform #artificalintelligence #intelligentdocumentprocessing #ocr #kgisl #ai #businesstranformation#

In the AI Panel: Anchor or Boon to Customer Engagement, we had several interesting discussions and exchange of ideas, such as: ▪️ AI is increasing operational efficiency, such as reducing call center time, and helping businesses understand the customer journey better; ▪️ On the other hand, AI is being used by fraudsters to launch more sophisticated, quicker, and more efficient attacks; ▪️ 91% of AI models deteriorate over time, and we discuss how to keep them trained and avoid unintended outcomes. Want to learn more about the topic? Join Vanita Pandey, Shreyas Nangalia, Sanjib Kalita, Charles Rosenblatt and José Augusto de Oliveira Jr.. Access the link and watch this and the new sessions: https://lnkd.in/dWQAyRpm {hashtag|\#|TheGreatidentityDebate} {hashtag|\#|AI} {hashtag|\#|Identity}

What's that you hear? The collective sound of "I told you so" from risk-averse Customer Service Executives around the world 😏 Putting jokes aside, the aircanada AI/bot mishap is an important story for us to learn from rather than fear. Regardless of how scared you are of Gen AI, it is here to stay. I jotted down 3 key lessons from their mistakes so you can be better prepared on your AI journey and safeguard your customers! Let me know your thoughts! #aircanada #botfail #genai #responsibleai

The rise of online services is undeniable, with 60% of people accessing them more post-pandemic. AI offers businesses efficient solutions to manage this surge in demand. But with great power comes great responsibility. In this article Onfido's VP of Applied AI explores the potential and pitfalls of #AI and the critical steps to mitigate bias. As an AI company, we have built a responsible AI programme of which bias mitigation and ensuring fairness are essential, via Business Reporter.

Data analytics combined with AI is revolutionizing the Insurance Industry, offering a powerful solution to combat fraudulent sales. The integration of these technologies ensures transparency, providing businesses with a clear view akin to a crystal-clear glass. #DataAnalytics #AI #InsuranceIndustry #FraudPrevention

🔍 Curious about the future of customer interactions in the financial world? 🌐 Explore the transformative impact of Generative AI on financial customer interactions in our latest article: https://buff.ly/47HbSgN #AI #FinancialServices #GenAI

Let Partner Tech show you how you can speed up your customers time at the self checkout with our AI-powered checklist assistant for produce recognition. Cut down the wait time and frustrations of customers having to search for the fruits and vegetables. Short demo below as well as ask us for a full presentation or more information about this and our many other self checkout and kiosk options available. #AI #partner #partnertech #AIpoweredchecklistassistant #selfcheckout #producerecognition #sco

As Forbes highlights in the article, 71% of consumers expect personalized experiences. Hence, by harnessing the power of AI and ML, insurers are transforming customer relationships, and fostering deep 1-to-1 connections. At KMG, we're at the forefront of providing personalized solutions through AI and ML, driving meaningful engagements, and unlocking new opportunities for insurers and customers alike. Learn more about our services: https://lnkd.in/gzNk8W5R #AI #ML #personalization #insurance #innovation #Insurtech Ref link: https://lnkd.in/guVE-FBS