SHOPLINE EMEA’s Post

As COVID-19 case numbers soared, so did online sales – driven by our restricted movement, panic and a lockdown-induced ennui. With this surge came a similarly sized rush of returns which hasn’t wavered. The easy nature of the purchasing process not only causes regret, wastefulness and dissatisfaction, it also hugely devalues brands. Foreseeing an undesirable future for fashion if we collectively continue down this path, read our six suggestions on how brands can combat returns and why luxury needs to take the lead towards responsible retail. #Retail #Returns #Fashion #Luxury #Brands #BrandStrategy #Design #Experience #CX #ResponsibleRetail #Loyalty #BrandValues #FastFashion #BuyersRemorse #SlowFashion

Step into the world of online shopping, where the latest trends are just a search away. Explore a digital marketplace where fashion, technology, and more come together at your fingertips. From the comfort of your home, embark on a journey of style and convenience, where the possibilities are endless. It’s not just shopping; it’s an experience waiting to be discovered. 🛍💻 #OnlineShopping #RetailTherapy #FashionFinds

#interestingread on how #retailbrands are offering #premiumexperience to customers. Excerpts from the article by Charu Lamba for ETRetail : "We also see #omnichannel evolving where brands provide a seamless experience across all channels including offline, online, mobile, and social commerce. Additionally, customers can browse, purchase, and return products via their preferred channel." - Abhishek Bansal "#premiumization as a phenomenon became rampant and shows that consumers are increasingly looking for enriching experiences and will not mind loosening their purse strings if they get the desired experience that makes them feel good. An interesting aspect of this behavior is that it is not just restricted to metros as consumers from tier II and III markets are exhibiting the same behavior." - Rajneesh Mahajan #simplifyingrfid #itekrfid #rfidtechnology #retailmedia #retailinnovation #retailnews #rfidsolutions #rfidtags #retailindustry Read more at: https://lnkd.in/djKahZyJ

"The future of luxury engagement really is going to be about customisation that is dictated by the consumer, so a customer being able to express themselves, give feedback and have more control and input in the way they experience brands, rather than brands pushing a narrative." - The Business of Fashion Clienteling is important for any retail brand to deliver a personalised shopping experience, because customers pay for the experience, not just the products they're purchasing. Live 1-2-1 video shopping delivers that personalised experience, plus more. Check out below how video commerce gives customers a VIP shopping experience. https://hubs.la/Q01X6kZt0 #ConferWith #luxuryecommerce #customerengagement

Online shopping was supposed to cut out the middle men and save cost. People underestimated the cost of technology and build an appealing online experience to make up for this “middle men”.  #fashion #cost #ecommerce #technology #businessmodel https://lnkd.in/eGG4wgMi

3 Retail Trends You Need to Know 2024 Crystal balls and magic spells aren’t the only tools at our disposal to glimpse into the future. Analyzing current trends and industry insights can paint a pretty clear picture of what’s to come. So, buckle up, shoppers and retailers alike, because we’re about to dive into the three hottest retail trends expected to shape 2024! #retail #trends #apparel #fashion #textile #industry #2024trends https://lnkd.in/dv9aFrwu

🛍️In the ever-evolving realm of online #retail, achieving success is about more than just having a presence—it's about crafting a distinct value proposition and aligning with the preferences of the next generation of shoppers ✨Our Federica Levato has offered valuable insights to Marc Bain for The Business of Fashion #Luxury #Ecommerce #OnlineShopping #LuxuryFashion #LuxuryLifestyle #RetailTech #FashionRetail #RetailTrends #RetailExperience #DigitalRetail