Shopee’s Post

Before I continue, let me make this clear... This is not a post promoting Shopee, and Shopee is not paying me anything (although I hope they do😅). This is how powerful Shopee is other than just being a digital market place. I often share in my classroom how Shopee is such a powerful tool that helps people to build an abundant mindset. No, I am not talking about setting up shop and selling goods. Not even close. It is so much more powerful than that. In fact, it is so powerful it can help with depression, align mindsets (for this who want to be millionaires), and help people build a positively awesome life. Interested to know more? #coachphil #abundance #shopeemalaysia

📣 Hello Everyone! I have redesigned the onboarding page of the Shopee application. I redesigned it to enhance the appearance of the onboarding page and provide copies that describes Shopee and its features. This is the second design challenge provided by dibimbing.id for my learning. Please enjoy it, and I look forward to feedback and suggestions from all of you. Thank you so much!!! #UIUXCaseStudy #UIDesign #UXDesign

Three years ago, I was a Shopee user. But now, it has changed. Last week marked my last day at Shopee! After careful consideration, I decided to help companies with structured problem solving and presentations full-time. - This essential skillset is crucial for all professionals and companies, and it will become increasingly important in the years ahead. Back to Shopee—three years ago, my wife and I were regular, loyal users of the platform. - I never thought I would work there.  - However, when Shopee approached me, I was thrilled by the opportunity. It turned out to be one of the best learning phases of my life.  If you want to know why Shopee has been so successful, here are my experiences: 1. Data-Driven Culture: - No decision is made without supporting facts, even the small ones. - All data is centralized (single source of truth), and the business intelligence team plays a critical role in daily business decisions. 2. Smart and High-Ownership People: - The people at Shopee are smart, humble, possess a growth mindset, and, most importantly, have high ownership of their work. - The top executives strongly demonstrate this character, having been there since Shopee's early years. - This culture extends to the middle and junior levels, showcasing the best of Gen Z. 3. Leading a Large and Critical Team: - I managed the largest team of my career, larger than some entire companies. Now, as I move on, I am grateful to have connected with the key people behind the app I used three years ago—from top executives to team members! I wish Shopee and the people behind it all the best in the future. Thank you for everything! --- 1) [Corporate Workshop] For readers interested in bringing my workshop to your company, feel free to message me. -Explore overwhelming feedback for my problem-solving and structured presentation workshop, through the “Visit my website” link in my profile.  -This includes testimonials from the Senior Executive Vice President of a major Indonesian private equity firm and a logistics tech CEO, among others. 2) [Private Class] Next session is on Saturday, July 20, 2024 -Offline/In-person, 9 am - 6 pm. -Message me if you’re interested (limited seats) Don't forget to like, share, and follow me for the latest insights on #StructuredThinking #ProblemSolving and #StructuredPresentation | #AsepTamar

Shopee Express

I injured my shoulder. I can't carry all my stuff and need some help. This time round my 2nd daughter was tasked to be my assistant. Asked her to wake up early the next day and help me out with setup. In my team, Leia is like the assistant manager, so for Suria, she's probably like the newly promoted senior executive. So naturally, if she needs to do something I have to remind her. Like a little bit more than Leia 😅 Since she's like a senior exec level... ✅ She knows the job cause she's done it before ✅ She needs a bit more guidance to enhance her support ✅ She is aware of the timeline ie coffee break, lunch, second coffee break. and of course finishing time 😂 ✅ She still has a lot of questions on things..to confirm with me. ✅ She doesn't do more than is required 😂 but it's ok, anak boss. Though she definitely is a good help and my shoulder was struggling the past few days. What I struggle the most is actually cleaning up and setting up in between modules, especially when there's a big crowd. Now I have a mini kuli ....ooppss...mini assistant, I can focus on other things like speaking to clients more, take additional photos/videos. For Suria, I've got to pay her in Shopee credit 🤯 She's also into anime. .so I know where the credits will be heading to 😊 I hope that there'll be more chances to work with my senior exec...so I can promote her to assistant manager...maybe boost up her pay scale a bit 😂 and more responsibility. Of course, the father is the boss so promotions are easier. #family #task #assistant #personalsharing #theincompleteleader

After a good 2 years, I'm finally saying goodbye to my 2nd home at Lazada! Kind of bittersweet that my last working day with the company is also on the eve of my second work anniversary, but alas, it is time for a change. ☀️ From starting off as a Senior Analyst under the Customer Care MY team to managing the Campaign portfolio for Regional Customer Care across 6 ventures (all within a year), this journey has been nothing but eye-opening. I've had such a great time working and interacting with colleagues from different countries and cultures, and I won't change anything about it. Let's be honest; growth is never linear, and this place has truly shown me what growth does to a person. It builds your resilience, adaptability and also your ability to learn everyday. It tests your patience and your willingness to push through but you usually end up at the other end with a better perspective of life. I might not miss sleeping at 4am or working on Sundays during Mega Campaigns, nor will I miss the Campaign issues (iykyk); but I will definitely miss the people here. See you guys on the other side as a customer again 😁 #lazada #customercare #farewell

🚀 Update from RayhoPeshop: Store Enhancement Project 🛒✨ We are proud to share the latest progress in the store enhancement project at Rayhopeshop on Shopee and Tokopedia! Our team has implemented several strategic solutions to improve customer service quality and overall performance. Here's a brief overview: * Enhancing Customer Experience: We've improved customer experience by optimizing the NYMursida system, fostering customer proximity, and devising specialized formulas for product and market research. *Deep Data Analysis: Leveraging data analytics for better insights into customer behavior and shipping performance, enabling us to make more timely and effective decisions. *Optimal Shipping Performance: Initiatives have been undertaken to enhance shipping performance, including innovative shipping strategies and close collaboration with logistics partners. *Innovation in Marketing Strategies: We continue to innovate in our marketing strategies, adopting creative and effective approaches to reach our target markets. We remain committed to continually improving our service quality and providing superior shopping experiences for our customers. Thank you for your support! #Ecommerce #StoreEnhancement #CustomerExperience #DataAnalysis #ShippingPerformance #MarketingInnovation #Shopee #Tokopedia #Rayhopeshop #LinkedIn

Scaling a creative agency like JNF PRODUCTION or an #ecommerce platform like Shopee.ma is exciting, but it comes with its challenges. Here are some of the biggest ones we face: Maintaining #Quality: As we grow, ensuring that our work remains top-notch is crucial. At JNF PRODUCTION, every project demands attention to detail and creativity. For Shopee.ma, it’s about keeping product quality and customer service high as we expand. Building the Right Team: Finding skilled professionals who align with our company #culture is vital. At JNF PRODUCTION, we seek #creative minds who can maintain our standards. For Shopee.ma, hiring the right #talent to drive #growth is essential. Managing Resources: As we scale, managing time, budget, and manpower becomes more complex. JNF PRODUCTION must allocate resources effectively to meet deadlines without sacrificing creativity. Shopee.ma focuses on efficient inventory management and scaling operations. Adapting to Market Changes: The #digital landscape is always evolving. At JNF PRODUCTION, we innovate to meet clients’ needs, while Shopee.ma stays agile in response to market shifts. Balancing Growth with Customer Experience: Growth shouldn’t come at the cost of losing our personal touch. At Shopee.ma, we work to ensure our customer experience remains exceptional. JNF PRODUCTION maintains close relationships with clients to keep projects personal. Financial Management: Scaling requires significant investment, and managing cash flow becomes more challenging. Both JNF PRODUCTION and Shopee.ma balance growth investment with financial stability. Brand Consistency: As we expand, maintaining a consistent brand voice and image is critical. Both JNF PRODUCTION and Shopee.ma strive to stay true to their brand identities across markets. Scaling is challenging but incredibly rewarding. What challenges do you face when scaling your projects? Let’s share strategies and learn from each other! 🚀