Royal Schiphol Group’s Post

Reflecting on the dnata Global Leaders Forum that took place last week, I'm reminded of the incredible synergy that happens when passionate minds unite. In an industry like #aviation, where challenges like maintaining competitiveness and finding decarbonisation solutions are more pressing than ever before, collaboration isn’t just a choice – it’s our best strategy. Let's continue working together, pushing boundaries and transforming our industry for the better.

Singapore Airlines is widely regarded as an exemplar of excellence in an industry whose service standards are tumbling. What’s not so well known is that the company is also one of the civil aviation industry’s cost leaders. SIA’s success in executing a dual strategy of differentiation and cost leadership is unusual. Indeed, management experts, such as Michael Porter, argue that it’s impossible to do so for a sustained period since dual strategies entail contradictory investments and organizational processes. Yet SIA, and a few other emerging-economy companies, view the dualities as opposites that form part of a whole. Read the full article https://lnkd.in/dMvjJwAY

SPJIMR Prof. Rajiv Agarwal's new Quick Case delves into IndiGo's success as India's largest airline, emphasising its market dominance through cost leadership. The case published by Harvard Business Publishing analyzes the impact of competitive incursions by other Indian airlines on both the high and low ends of the market. Know more about SPJIMR - Fellow Programme in Management - SPJIMR's Doctoral programme: https://www.spjimr.org/fpm #marketinsights #CostLeadership #IamSPJIMR

Did you know that the secret to thriving in chaotic schedules lies in mastering the art of traffic control? With over two decades at Saudia Airlines, navigating the bustling world of air traffic and cabin management taught me the invaluable skill of making quick, efficient decisions under pressure. 🛫 From ensuring seamless operations to addressing unexpected delays, the essence of operations management is not just about adhering to schedules but transforming challenges into opportunities for growth. How do you tackle unforeseen challenges in your field? Let's share insights and strategies. #Leadership #OperationsManagement #AirlineIndustry #ProblemSolving

wow. Leadership 101 fail. When things get tough, just leave and handball the mess you're responsible for to someone else. But not until you collect your bonus though. https://lnkd.in/greXgGBZ #qantas #alanjoyce #leadership #leadershipfail

Tan Son Nhat International Airport in Ho Chi, #JapanAilines staff apologize to passengers for the delay. Very respectful and well-disciplined. This should be use as an example or a model to other airlines. Salute 🫡 A small real action of "Customers First". #workculture #customerexperience #leadership

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Aircraft transactions are vulnerable to dishonest sellers, unreliable government practices, bad actors, and more. A portion of my time moderating discussions at the AIN Corporate Aviation Leadership Summit was focused on transaction security. Following the event, they put together a brief synopsis that does a great job of capturing our conversation, which you can read below. I'd also like to point out the benefit that the International Aircraft Dealers Association provides to the industry. Having a collection of aircraft dealers and service providers that are held accountable for their safe practices is becoming all the more vital for our industry, and IADA is certainly paving the way! https://lnkd.in/gEK-Vnvt

New technology, the future of tourism and the importance of leadership were just some of the many topics covered at the annual Hotel Leadership Conference presented by the Master Innholders. Master Innholders look to the future: https://lnkd.in/e_4RG7af