TMC business owners have a LOT to consider when planning their future. The stakes are high, and it's not always clear which horse you should back. In a poll I ran last week, the results were pretty much even; I offered a choice of "Gaining control over NDC", "Team optimisation with AI" and "Change to service fee models" as key focus areas for the TMC of the future. They all got almost even votes, with the AI option pulling slightly ahead. Here's the thing; you don't have to choose between them. You can have all three. At Agentivity, we have teamed up with AirGateway to offer you complete control over NDC, down to ticket coupon tracking, all seamlessy mixed with your GDS data. ✅ We have also partnered with Lokulus, the world's leading AI workflow automation provider, and deeply integrated their AI tech with our data platform, resulting in: - A highly optimised team, with task to skill matching, truly enabled teamwork, faster customer turnarounds and visibility on work being done per client ✅ - An obvious way to move away from ticketing fees to transparent, true service fee models by being able to clearly demonstrate the work you perform per client. ✅ So you don't need to back only 1 of these; you can have all three in your race for the future of your TMC business. If you follow this link, you can book some time for a detailed demo: https://lnkd.in/g2zz7R9C #tmc #travelmanagement #ndc #ai #future
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Executive Director, Travel & Sustainability at Parexel / GBTA Board of Directors / Chair GBTA Europe Advisory Board
1moCongratulations, Riaan van Schoor, on highlighting the multifaceted approach needed for TMC's to thrive in the future. It's clear that the race isn't just about one aspect of the business but about a comprehensive strategy that encompasses NDC, AI, and service fee models. The future of travel management is indeed a race across multiple distribution categories - air, hotel, car - and it's exciting to see how AI might help to keep labor cost balanced and a new robust commercial model. Here's to a future where travel management companies are as dynamic and interconnected as the journeys they facilitate. Well done! 🚀