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Learn more from the experts at the Conversation Design Institute!

NLU based chatbots are dead. 🔊 Or is that just an overly simplified stance? In this episode of Context Peter answers the question: "are NLU chatbots really dead in this world of LLMs?" In short: no, not yet. The real answer comes from putting NLU systems and LLMs (Large Language Models) under the microscope. It's for teams to spend time understanding the user, use case, and task to be completed at each step of an agent. Pete jumps into: - The core strengths of NLU systems and where they shine. - The rise of LLMs and their impact on conversational AI. - Common misconceptions and the reality behind AI 'hallucinations'. - How combining NLUs and LLMs could be the key to smarter AI solutions. Watch the full episode here or on YouTube later. #conversationalAI #nlu #llm #chatbot

Like many of those in my network, I to watched the release of GPT4o and was awed by how humanlike the voice experience appeared and quickly the AI space is moving.   At Tovie AI, we also see voice as a key driver of AI technology applications, it’s a product bet we have had since our inception. I personally like to think of it as the final frontier of the user interface, where human beings communicate with technology in the medium we have been using for the last 200,000 years, namely natural language speech.   However, executing compelling voice experiences in practice involves more than just connecting STT, TTS and dialog modelling technologies. Features like the ability to interrupt a person whilst mid dialog, intonation/ emotion in language and nonlinear dialog sequences are all crucial elements in delivering voice experiences that drive adoption and real business value as a result.   At Tovie, we are particularly bullish on a new wave of use cases focused on proactive voice outreach that when combined with the aforementioned feature capabilities, are driving some fantastic results for our clients across domains in Banking, Insurance, Utilities and Government.   The attached video example should help give viewers an idea of what is now possible with these technologies in an enterprise setting when executed correctly.   You can read more about real world applications of this technology with Tovie customers Wandsworth and Richmond councils in this article.   https://lnkd.in/daM2NjpZ #voice #AI #automation #banking

This is what the new generation of AI voice bots looks like 👏 #ai #voicebots #aitechnology

Discover the groundbreaking power of Generative AI and LLMs that have already revolutionized natural language understanding and content generation in various fields. But wait, there's more! Want to make informed decisions and seize strategic growth opportunities? Join our exclusive workshop on Automating Market Research and Social Listening with Generative AI and LLMs: A Hands-on Workshop Enroll for the workshop today and be at the forefront of innovation! Click here to register 👉 https://lnkd.in/gX3QteP4 #generativeai #largelanguagemodels #naturallanguageprocessing #contentgeneration #marketresearch #datainsights #workshopalert #handsonlearning #industryexperts #aiinnovation #markettrends #dataanalytics #businessgrowth #datadrivenstrategies #aiworkshop #digitaltransformation #marketinsights #strategicintelligence #competitiveedge

Looking to maximize data accuracy and relevance for generative ai models? Turn to DataForce for your tailored solution needs! Whether you are developing new foundational models, such as large language models (LLMs), or customizing an existing model for a new use case, DataForce offers customized data services in multiple modalities, including speech, audio, text, image, and video. Learn more here: https://lnkd.in/gtfwq5et #GenerativeAI #LLM #AI #DataForce

Breakthrough AI adaptations can improve and enhance machine translation performance to speak your language. 👉Join our webinar on 5 March for a deep dive into adaptability with Language Weaver. https://hubs.ly/Q02lMjwL0 Explore: - Benefits and considerations for implementing adaptive capabilities. - Enhancing MT outputs with real-time direct user feedback from across the whole enterprise. - Leveraging existing bilingual data with adaptive language pairs. - Customizing your translation output with dictionaries and terminology. #machinetranslation #MT #AI

Check out this interesting collaborative article on LinkedIn (Note: collaborative articles are a new feature of the platform that generates curated AI content and encourages users to comment substantially). The article discusses transforming the Customer Service team with AI. To summarize, recent advancements in Large Language Models (LLMs) and Generative AI (think 'ChatGPT's entry into the market') have made chatbots smart and efficient. Customer service is a major domain where AI chatbots can significantly benefit businesses. Implementing a Customer Service chatbot leads to offloading a substantial amount of conversations to machines, resulting in significant cost reductions and increased NPS. It works! (Link to the article in the first comment.) #ai #customerservice #chatbots #collaborativearticles