Partner - Financial Services @ EY | Digital Banking , Insurance and Asset Management Thought Leader I ex PwC, Accenture and Royal Bank of Canada I Angel Investor I Diversity and Inclusion advocate
Continued and seamless functioning of financial services infrastructure is a critical priority for Banks, FIs and regulators to ensure trust and smooth functioning of our economy. The recent outages we've observed in Malaysian and across the world, coupled with increasing customer reliance on digital transactions has brought Operational Resilience into sharper focus. Digitalisation and evolving fintech ecosystems have led to an increasingly complex service delivery infrastructure within FIs, Coupled with cyber threats, disruptions are now a certainty as opposed to a possibility - a mindset shift from a reactive to a proactive risk management approach needs to be adopted in order for firms to be able to detect, prevent, respond, learn and adapt to disruptions. In our latest thought leadership, we discuss Malaysia's progress towards being an Operationally Resilient financial industry against other jurisdictions in the region, the importance of Operational Resilience and most importantly, the benefits that Operational Resilience can bring to FIs. #OperationalResilience #FinancialServices #CrisisManagement #BusinessContinuity #digitaltransformation #digitalbanking #ey #betterworkingworld #eymalaysia Kay Yeow Ling Hooi Lam (海霖) Chan (陈) Ahmad Qadri Howyan Chin (ACA) Leona Lim
Couldn't agree more. Time to move from reactive to proactive risk management in financial services.
Some great insights!
Embracing the chaos as a catalyst for innovation is key in finance 💡- like Elon Musk's agility in tech. A proactive stance is not just beneficial, it's essential 🌱 #Innovation #FinanceFuture
Very informative, thanks for sharing
| CEO and Founder at Keytom neobank
5moRavi Kittane, the global and interconnected nature of modern financial systems means that disruptions are not only local but can have far-reaching effects. Cooperation across borders and sectors is essential, as is the adoption of international best practices and standards.