PWG Network Solutions is #Hiring a 9AM - 5PM Technical Support Specialist! This is a Remote position 9-5 Eastern time. Interested or know someone who would be a great fit? Apply today: https://lnkd.in/eKj2EqjE #remote #remotejob #remotework #technicalsupport #technicalsupportspecialist #pwgns #telecomjobs #PWG
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Talent Director @ CRG TEC | 5G, Connectivity, Telecoms, Smart Cities, Technology, Property, Engineering
More and more #ISPs and #MSPs are reaching out to CRG | TEC Recruitment They've all tried directly advertising on the likes of Indeed/Linkedin and the feedback from hiring managers is the same- inundated with unsuitable applications, taking them away from their day jobs. The view that there are lots of candidates in the #telecoms market- DOES NOT MAKE HIRING EASIER! Our consultants spend their days building candidate networks, so when you have a requirement, we complete the screening to meet the needs in a matter of days. All candidates know the end client and are happy to progress (we don't chuck CVs at vacancies) Hiring managers recieve a shortlist- usually 3-5CVs, all qualified and who meet the skills of the role and culture of the business. The result- CVs to interview rates of 90%- higher quality of interviews with fully engaged candidates (no ghosting!) offer to acceptance rates extremely high and time and cost to hire reduced. Drop me a message if you are feeling a similar pain- [email protected]
Technical Network Support Paying £25 - 28k with benefits Warrington based (3 days a week in the office) I'm working on a technical #network support role that is working for an innovative #ISP here in the North West. We've seen this company grow rapidly over the past few years and they're showing no sign of slowing down any time soon. Due to an internal promotion, my client is looking for a customer facing tech support engineer with networking experience to join their team. Drop me a message for some more info. #NetworkEngineer
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IT Engineer(SSD III) : Bridging the Gap Between Technology & Impact || B Level IT || NIELIT || Information Technology
Desktop Support Vs IT Support Engineer "Desktop Support" and "IT Support Engineer" are terms that are sometimes used interchangeably, but they can have nuanced differences depending on the context and organization. Here's a general overview: 1. **Desktop Support:** - **Focus:** Primarily deals with end-user devices like computers, laptops, and peripherals. - **Responsibilities:** Troubleshooting software issues, hardware problems, assisting with installations, and providing support for desktop applications. - **Scope:** Typically involves resolving issues related to individual workstations or user devices. 2. **IT Support Engineer:** - **Focus:** Encompasses a broader range of IT infrastructure beyond just end-user devices. - **Responsibilities:** In addition to desktop support, IT Support Engineers may handle server maintenance, network troubleshooting, security configurations, and overall IT infrastructure management. - **Scope:** Involves a more comprehensive approach to supporting and maintaining the entire IT environment within an organization. In essence, "Desktop Support" tends to be more specialized in dealing with individual user workstations, while an "IT Support Engineer" often implies a more encompassing role that involves managing and troubleshooting a broader range of IT systems. The specific duties can vary from one organization to another, and the distinction might not always be clear-cut, as job titles can be used differently across different companies. #desktopsupport #itsupport #it #itengineer
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#hiring #hiringnow #hiringimmediately #hiringalert #hiringtalent #kaseya is hiring Senior Engineer, NOC Services Relevant Work experience - 4-6 yrs Responsibilities include: SLO adherence Follow runbooks / escalation instructions (Multiple SOP's to be followed as you would be helping multiple customers and their environments) Understand Customer impact of issues and accordingly prioritize/escalate issues Maintain a high degree of professionalism in every customer interaction. Serve as primary owner for all endpoint (servers/workstations/new devices) issues and alerts that would get triggered from the Managed Machines or internal servers. Perform alerts verification and then proceed with systems troubleshooting and management and close the Tickets within defined SLO/Processes. Besides handling system alerts/tickets, complete assigned task by the Tech leads/Mgrs on customer facing issues. Ready to take up multi-tasking i.e handling multiple tickets/tasks (on Server, Desktop, Application Issues) and resolve them based on priority. Demonstrate logical and effective troubleshooting on - User Authentication Issues / 0365 administration GPO Issues Microsoft / Windows Patch failure Issues Replication Issues Backup Failures OS (Server & Client) Level Issues Resources related issue troubleshooting (disk space, cpu, memory utilization, etc) System Crash, Unplanned/unexpected reboot investigation/troubleshooting Unplanned/Unexpected automatic Services stop issue investigation/troubleshooting. Apply link :- https://lnkd.in/g9nnmdCs
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Struggling with IT infrastructure issues? Team Computers’ Managed Services covers everything you need for seamless performance and compliance 🙌🏻 To know more, visit - https://lnkd.in/g_cbqabH . . #ITInfrastructure #managedservices #technology #hiring #greatplacetowork #joinus #teamcomputers
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Hello Connections... Lumen Solutions Group Inc. is looking for a Desktop Engineer -Level 1 A Desktop Engineer is responsible for maintaining and troubleshooting an organization's end-user computing environment. He/she will be responsible for Lumen's both offices and will travel to either of the location as per need. Hardware Setup and Maintenance: Installing, configuring, and maintaining desktops, laptops, printers, monitors, and other hardware peripherals. Diagnosing and resolving hardware issues, such as malfunctioning components, connectivity problems, or hardware failures. Performing hardware upgrades and replacements as needed. Software Installation and Support: Installing, updating, and configuring operating systems (such as Windows, macOS, or Linux) and software applications. Troubleshooting software issues, including diagnosing errors, conflicts, and compatibility problems. Providing user support for software-related inquiries and problems. Ensuring that end-user devices are connected to the network and have proper access to resources, both on-site and remotely. Troubleshooting network connectivity issues, including Ethernet and Wi-Fi connections. Security and Updates: Implementing security measures to safeguard user devices against malware, viruses, and other security threats. Applying software updates, patches, and security fixes to ensure systems are up to date and protected. Remote Support: Providing remote assistance to users who encounter technical issues off-site or in remote locations. Using remote support tools to diagnose and resolve problems on user devices. Documentation and Reporting: Documenting technical procedures, troubleshooting steps, and solutions for future reference. Generating reports on support activities, issue trends, and resolution outcomes. Asset Management: Keeping track of hardware and software inventory, including procurement, distribution, and retirement of devices. User Training: Conducting training sessions for users on basic IT skills, software usage, and best practices for maintaining their devices. Collaboration and Communication: Collaborating with other IT teams to address more complex technical issues or projects. Communicating effectively with end-users to provide timely updates on the status of their technical issues. Continuous Learning: Staying updated with the latest trends and developments in desktop computing, software applications, and IT support techniques. Neha Singh Karan Katoch #desktopsupport #desktopengineer #noidahiring #gurgaonhiring #nightshifts
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opportunity
WE ARE HIRING!!! ***TIER 1 SERVICE DESK ENGINEER*** INTRODUCTION TO THE ROLE: The tier 1 help desk typically handles routine issues and requests that self-service cannot solve. Its role is to provide a point of contact for end-users, responsible for managing customer queries, and simple troubleshooting. KEY PERFORMANCE AREAS: Resolve incidents remotely. Load, Setup and Customize software/hardware and install PC’s, Printers, and peripherals. Hardware & Software fault diagnoses and problem solving on PC’s Printers and peripherals. Fault diagnosis and problem solving. Load, setup and provide basic administrative support on Windows 7, Windows 8, Windows 10, Windows 11. Load, setup and provide basic administrative support on Server 2008, Server 2012, Server 2016, Server 2019, Server 2022. Have a basic understanding of VoiP and SIP (beneficial). Participate in Customer IT projects. Adhere to internal Administration & Operational processes. Provide accurate and comprehensive Ticket Notes. Ensure Documentation is produced and updated as required. Participate as part of a team and individually. Available to work after-hours if required. Ability to identify and escalate incidents accordingly. REQUIREMENTS: Matriculation (Compulsory). MCSE or equivalent diploma (Compulsory) MCP (Advantage). A and N (Advantage). Reliable Transport (Compulsory). 1 Years’ Experience in the IT industry. (Desktop Support). Desktop Hardware, Software (Microsoft Products) and Windows operating systems. Peripheral installations and fault diagnosis. Basic Understanding of Windows 7, Windows 8, Windows 10, Windows 11. Basic Understanding of Server 2008, Server 2012, Server 2016, Server 2019, Server 2022. Basic Understanding of LAN cabling and network topology (Ethernet). Basic Understanding of SIP and VOIP (advantage). Experience with hardware/software PBX’s (3CX Beneficial). South African Citizen Fully Bi-Lingual Presentable with strong people skills. Contactable references. No Criminal Record and clean credit check. Must be well organised, have good oral and written communication skills, leadership skills and a commitment to customer service. Self-motivated with the ability to work with minimal direction. Ability to handle confidential matters, set priorities, work well under pressure with attention to detail. If you are interested in the above mentioned vacancy, and you meet the requirements, kindly submit your resume to: [email protected] with the relevant job title with in the subject line. #Supremeplacements #telecommunications #desktopensgineer
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As an IT Support Engineer, your primary responsibilities may include: 1. Providing technical support to end-users via phone, email, or in person. 2. Troubleshooting and resolving hardware, software, and network issues. 3. Installing, configuring, and maintaining computer systems, software applications, and peripherals. 4. Monitoring and managing IT infrastructure to ensure optimal performance and reliability. 5. Assisting with system upgrades, migrations, and deployments. 6. Managing user accounts, permissions, and access controls. 7. Implementing and enforcing IT security policies and procedures. 8. Documenting technical procedures, configurations, and troubleshooting steps. 9. Collaborating with other IT teams to address complex technical challenges. 10. Providing training and guidance to end-users on IT-related topics. #ITSupport #TechSupport #TechnicalAssistance #HelpDesk #ITServices #ComputerSupport #NetworkSupport #HardwareMaintenance #SoftwareTroubleshooting #CustomerService #ITInfrastructure #ITHelp #ITOperations #SystemAdministration #ITProfessional #TechSolutions #ITConsulting #TechExpertise #DigitalTransformation #ProblemSolving
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